Velaris Alternatives (September 2025)

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

4.7/5

147+ reviews

Reviewed on:

G2
Capterra
Gartner
Facebook
1.
ClientSuccess - Simple, Powerful Customer Success
https://www.clientsucces
.com/

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

2.
AI driven Customer Success Platform for SaaS - Churn360
https://churn36
.com/

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

3.
Custify | Customer Success Software for SaaS
https://www.custif
.com/

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

4.
Skalin, the next generation Customer Success Platform that boosts your Customer Success operations with AI.
http://www.skali
.io/

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

5.
ZapScale - The Easiest Customer Success Platform for B2B SaaS Companies
https://www.zapscal
.com/

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

6.
Churned: AI driven Customer Success Platform
https://www.churne
.io/

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

7.
Digital first Customer Success Software - ChurnZero
https://churnzer
.net/

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

8.
SmartKarrot: Intelligent Customer Success Software
https://www.smartkarro
.com/

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

9.
SentiSum | AI-Powered Customer Experience Analytics Platform
https://www.sentisu
.com/

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

10.
Customer Success and Product Experience Software | Gainsight
https://www.gainsigh
.com/

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

11.
Onboard - Customer Onboarding Software for Success Teams
https://onboar
.io/

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

12.
Conversational AI for Customer Support Automation - Verloop.io
https://verloo
.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

13.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

14.
Syncly – Surface real customer pains from everyday customer communication
http://syncl
.app/

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

15.
Planhat | The Customer Success Software
https://www.planha
.com/

We build Customer Success Software that empowers organizations to acquire, service, and grow lifelong customers. Planhat is the #1 Customer Success Platform.

16.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

17.
Chattermill | #1 Rated Customer Feedback Analytics
https://chattermil
.io/

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

18.
Conversation Intelligence for Revenue Teams - Spiky
https://spik
.ai/

Unlock AI-driven insights for your business growth with Spiky. Streamline workflows, gain data-driven intelligence, and achieve success today.

19.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

20.
Startdeliver - The Platform for top Customer Success Teams
https://startdelive
.com/

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

21.
Vitally | We Help Teams Build Scaled CS
https://vitall
.io/

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

23.
Customer Success Software | Totango
https://www.totang
.com/

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

24.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

25.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

26.
AI-Powered Sales Meeting Insights Software
http://goodmeeting
.ai/

Transform your sales and customer success teams. Record calls / customer meetings, review AI-curated reels of key meeting moments, human-level summaries / notes. Coach and collaborate with meeting insights.

27.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

28.
Customer Experience Management for B2B Companies
https://www.retentl
.com/

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

29.
Customer & Employee Experience Management Platform | Qwary
https://www.qwar
.com/

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

30.
Empower Your Customers to Self-Serve | Customer Communities
https://www.gainsigh
.com/customer-communities/

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

31.
Clootrack - Understand the WHY behind Customer Experience
https://www.clootrac
.com/

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

32.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

33.
UpdateAI - The AI Superpower for Account Teams
https://updat
.ai/

Maximize the Impact of Every Customer Interaction: Gain Meeting, Account, and Portfolio Insights

34.
Staircase AI | Customer Intelligence and Analytics Platform
http://staircas
.ai/

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

35.
CustomerGauge - Voted #1 for B2B VoC Software
https://customergaug
.com/

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

36.
Customer Feedback Analysis | Thematic
https://getthemati
.com/

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

37.
Harvestr - Product Management Software for high-growth B2B SaaS
https://harvest
.io/

Harvestr is the all-in-one product management software platform where impact-driven teams across the organization collaborate to build successful products.

38.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

39.
Loris – Conversational Intelligence for Leading Brands
https://lori
.ai/

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

40.
Extracting Comments Insights
https://commentsanalytic
.com/

Extracting the comments of pages to analyse and present the insights in them.

41.
Enterprise grade CX Automation Platform for Businesses - Twixor
https://twixo
.com/

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

42.
Tethr | The fastest path to contact center improvement.
https://teth
.com/

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

43.
Ignition | AI product marketing & product management software
https://www.haveignitio
.com/

The first AI platform for product management and go-to-market teams to automate competitive intel, idea management, product roadmaps, and launch campaigns.

44.
B2B Predictive AI Platform for GTM Teams | Forwrd.ai
https://www.forwr
.ai/

Identify high-value prospects and at-risk customers by building predictive scoring apps (without coding or special skills).

45.
Speech Analytics Software for Contact Centers | Verint
https://www.verin
.com/speech-analytics/

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

46.
Nektar - AI Driven GTM Automation Platform for Complete Buying Engagement Data
https://nekta
.ai/

Capture and leverage buying committee data with Nektar.ai. The only scalable solution to enhance reporting in Salesforce and Snowflake, empowering data-driven decisions at every business.

47.
Customer Care Software - Frontline Care
https://www.qualtric
.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

48.
Lumoa - The Intelligent Customer Experience Platform
https://lumo
.me/

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

49.
QueryPal
https://www.querypa
.com/

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

50.
Flowla | Client facing workspaces for sales & onboarding
https://www.flowl
.com/

Interactive, personalized spaces for sales & CS teams and their buyers. Win deals & onboard clients on autopilot.

51.
Conversation Intelligence Software for Contact Centers | Observe.AI
https://www.observ
.ai/

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

52.
AI-Powered Knowledge Base Software That Scales With Your Product
https://document36
.com/

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

53.
CaptionHub - AI-powered collaborative multimedia localisation | CaptionHub
https://captionhu
.com/

CaptionHub brings together the AI, tools, integrations and people required for end-to-end subtitling, voiceover and on-screen text localisation.

54.
Qmarkets - Enterprise Innovation Management Software
https://www.qmarket
.net/

We make impossible innovation easy, with software to engage employees, stakeholders and customers and drive revolutionary business innovation.

55.
Third-Party Risk Management | Evident TPRM Automation
https://www.evidenti
.com/

Enhance third-party risk management with Evident's automated platform. Streamline vendor compliance and proactively manage risks with ease.

56.
Aligned | The Buyer-Seller Collaboration Tool
https://alignedu
.com/

Aligned moves the chaotic back-and-forth, into single a customer workspace, that helps manage deal complexity and standardize playbooks.

57.
CROSS CX : Customer loyalty software | CROSS CX
http://cross-cr
.com/index.php/en/

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

58.
Customer Onboarding Platform I CogniSaaS
https://www.cognisaa
.com/

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

59.
ScaleWith AI Powered Platform: Social Impact as a Service
https://www.scalewit
.com/

Optimize sales, marketing & procurement with ScaleWith's AI. Enhance CSR & ESG and achieve profitable growth.

60.
CrowdPower - Customer Engagement for SaaS
https://crowdpowe
.io/

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

61.
Boost Your Sales & Close Deals Quickly With Salesforce | Veloxy
https://velox
.io/

Grow your organization and streamline your processes with the help of Veloxy. Get in touch with us to schedule a free demo. Download your free 14-day trial today.

62.
Enterprise-ready AI Contact Center assistant for Sales and CS
https://isluci
.com/

Analysis from call recordings, real-time AI assistance to answer questions and use upsells opportunities and AI voice-bot for simple repeatable calls. Premiere Enterprise software

63.
Strategic Product Management Platform | airfocus
https://airfocu
.com/

airfocus is the first modular product management software: Manage and communicate your product strategy, prioritize your roadmap, and solve the right problems.

64.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

65.
The World's #1 Product Development Software | Aha!
https://www.ah
.io/

Aha! is the world's #1 product development software. See why 1,000,000+ product builders trust us to build lovable products and be happy doing it.

66.
Unwrap.ai | AI-powered feedback analytics
https://www.unwra
.ai/

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

67.
The #1 Agile Product Management Software | Chisel
https://chisellab
.com/

Chisel is the premiere agile product management software that brings together roadmapping, team alignment, and customer connection.

68.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

69.
Soluções práticas para um atendimento eficiente - Milvus
https://milvus.co
.br/

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

70.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

71.
AI-driven Customer Engagement Platform
https://www.ngro
.ai/

First smart No-SDK customer engagement platfrom. Best tool for Push, Email campaigns powered by generative AI

72.
AIOps, Incident Intelligence, and Automation | BigPanda
https://bigpand
.io/

BigPanda enables teams to transform IT operations with full-context AIOps. Resolve issues faster, improve service availability, and maximize efficiency.

73.
NbliK- Best Community Solution
https://nbli
.com/

Gather lively discussions, engaged members, live streams, chat, events, memberships, and courses in one place, all customizable under your brand.

74.
FunnelStory
https://funnelstor
.ai/

FunnelStory AI: Stop Churn, Boost Revenue, Cut Busywork, and Focus on What Matters.

75.
Sales AI + Automation to Activate Customer Insights - Momentum
https://www.momentu
.io/

Momentum uses AI and automation to turn sales and customer insights into actionable data for GTM teams. Share product signals, automate CRM updates, and make the customer journey instantly visible to your team.

76.
Sales Coaching Software for Sales Enablement | Ambition
https://ambitio
.com/

Ambition's sales management software solutions provide robust scorecard & KPI tracking, effective gamification, actionable coaching sessions, & more.

77.
Revenue Platform | Clari
https://www.clar
.com/

From sales forecasting to pipeline management and revenue intelligence, Clari's Revenue Platform makes your entire revenue process more efficient and predictable.

78.
AI Intelligent Document Processing, eSignatures, Document Collection, ID Verification & more
http://www.lightic
.com/

AI-Powered Intelligent Document Processing, IDP, Document Collection, eSignatures, ID Verification for Secure and Compliant Customer Processes

79.
Rally - User Research CRM
http://www.rallyux
.com/

User Research CRM: automate outreach, scheduling, incentives, and participant management. Empower UX Research, Product, and Design teams to talk to users.

80.
Zeni: The #1 AI Bookkeeping Software | Automated Accounting
https://www.zen
.ai/

Set your business up for financial success with Zeni AI Bookkeeping. A team of accounting experts is here to help every step of the way. Schedule a free demo!

81.
All-in-one Product Adoption Platform - UserGuiding
https://userguidin
.com/

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

82.
Product Management Software | Productboard
https://www.productboar
.com/

Productboard is a suite of product management software tools that helps product managers understand customer needs, prioritize features & rally everyone around the roadmap. Free 15-day trial.

83.
Sprig: All-In-One Product Experience Platform
https://www.spri
.com/

Sprig is an all-in-one product experience platform that empowers teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig’s AI-powered platform to unlock their product’s full potential.

84.
AI for Real Communities | Bevy
https://www.bev
.com/

Bevy is an AI copilot for real communities with one integrated platform for customer discussions, events and data. Bevy’s AI-powered community platform is the simplest way to start, build and grow your global community.

85.
Home - Canvs AI
https://canv
.ai/

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

86.
AI CX Workflow Platform for B2C Enterprises | Zingtree
https://zingtre
.com/

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

87.
Product Growth Platform | Userpilot
https://userpilo
.io/

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

88.
CS24 - Coach Simple AI - Organize, Build, Sell and Deliver
https://www.coachsimpl
.net/

Coach Simple is customizable coaching software that helps you scale your business. Speakers, Coaches and Sales Managers choose Coach Simple to increase revenue, standardize process and integrate with everything. With our AI powered platform, you provide an intuitive and engaging platform to your coaching clients and team internally.

89.
Conversation Intelligence Software Platform | Jiminny
https://www.jiminn
.com/

Conversation Intelligence Software that unlocks your revenue potential. Jiminny's AI-powered software records, analyzes & boosts sales with actionable insights.

90.
Ombud - Elevating Enterprise RevOps with Intelligent Automation
http://ombu
.com/

Ombud, The Orchestrated Revenue Operations Platform. Transform your RevOps organization with Ombud's Intelligent Automation platform. Increase efficiency, scale your team, and reduce costs to hit your growth targets.

91.
Dataroid - Unleash the potential of digital with data
https://www.dataroi
.com/

Enterprise-level digital analytics and customer engagement platform that helps enhance every customer interaction with data-driven insights.

92.
Customer Satisfaction Survey Tool, CSAT & NPS (Net Promoter Score) Software
https://www.simplesa
.io/

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

93.
Product Communication for the Modern Enterprise | LaunchNotes
https://www.launchnote
.io/

Thousands of leading companies use LaunchNotes to launch new products, announce new features, share product roadmaps, collect customer feedback, and more.

94.
Product discovery and development platform — Fibery
https://fiber
.io/

Unite product discovery and development. Analyze user feedback, identify top insights, track development, and close the feedback loop.

95.
Dashboard Wireframing Tool: Design and Present | Mokkup.ai
https://www.mokku
.ai/

Mokkup.ai is a free dashboard wireframing tool. Build stunning dashboards with a wide range of templates across industry-wide categories.

96.
In-House Legal Intake & Workflow Automation Software - Streamline AI
https://www.streamlin
.ai/

Intelligent legal intake and workflow automation software for in-house legal departments. Automatically consolidate legal requests in one source of truth, and triage and manage matters efficiently, with real-time legal metrics reporting. Intuitive, no-code solution for modern legal teams.

97.
Automate and monitor your SAP operations | Avantra
https://www.avantr
.com/

Avantra is the industry-leading AIOps platform for SAP Operations: helping companies transform into a self-healing enterprise.

98.
Artiwise VoC | AI-Powered Voice of the Customers Platform
https://www.artiwis
.com/en/main-page/

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

99.
Arrows – Win More Deals. Onboard Customers Faster. Built for HubSpot.
https://arrow
.to/

Send your customers digital sales rooms & client onboarding plans to build momentum and drive action. The best part? Arrows is seamlessly connected to your pipelines in HubSpot.