SolarWinds Service Desk Alternatives (September 2025)

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Automate patching for Microsoft servers, workstations, and third-party applications with SolarWinds Patch Manager. Get a free trial!

Monitoring and optimizing multiple databases platforms has never been simpler. Get started with a Free Trial of Database Performance Analyzer now.

Improve your security posture with an easy-to-use, affordable SolarWinds Security Event Manager (formerly Log & Event Manager). Try a free trial!

SQL Sentry is a SQL Server performance monitoring tool built to help you quickly pinpoint problems and optimize performance. Free trial.

Hybrid Cloud Observability. Our self-hosted full-stack Observability solution is built to optimize performance, ensure availability, and reduce remediation time.

Use network traffic generator to perform WAN killer stress tests and discover 60 other network management tools in SolarWinds Engineer’s Toolset. Free trial!

Kiwi CatTools is a network automation tool designed to manage configurations on network devices such as routers, switches, and firewalls. Free trial for 14 days!

Kiwi Syslog Server NG can help you centralize and simplify log message management across network devices and servers.

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

Applications Manager is an application monitoring tool that helps thousands of admins across the world to ensure maximum business service uptime. Try now!

Splunk IT Service Intelligence brings a unique approach to monitoring and troubleshooting. True AIOps predicts future incidents and automatically updates alerts.

Our ITSM, Service Desk, and ITAM software is designed to empower IT teams to achieve incredible results. Cloud and On-prem!

Software tools, services, and a community of peers to help MSPs grow and manage their business. Get RMM, UMM, SOC, NOC, Cybersecurity - all in one integrated platform.

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

Manage tickets, automate workflows, and offer self-service capabilities. 30-day free trial.

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

TrueSight Infrastructure offers early, accurate detection, diagnosis, prioritization, and resolution of service issues.

IT teams run better with Atera's IT management platform - including RMM, IT automations, patch management and groundbreaking AI ticketing capabilities.

Experience ALVAO helpdesk software for free for Microsoft 365. Enhance your IT, HR, and Facility processes for small and medium-sized businesses.

N-central gives mature MSPs & IT pros the edge to manage, automate, and orchestrate at scale. Browse the ultimate RMM platform built for the new era of IT.

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

ManageEngine powers businesses like yours to take control of your IT with enterprise-grade solutions built from the ground up.

Centreon is a leading IT monitoring software that helps businesses ensure the availability and performance of their IT infrastructure. Try it for free.

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

Domotz is a network monitoring software designed for IT professionals and MSPs. Gain real-time visibility on any network. Start Your Free Trial Now.

ManageEngine Analytics Plus is a self-service IT analytics solution, and provides a better look at your IT Data using rich visualizations & dashboards. Try Now!

Service Management Software from Sunrise Software for IT, HR and MSPs - more than 25 years of expertise providing service management.

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

BMC Helix ITSM provides predictive IT service management for your modern enterprise.

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

ManageEngine Endpoint Central MSP(Formerly Desktop Central MSP) is a comprehensive endpoint management software for MSPs with features like automated patch management, IT asset management, custom script execution, etc. Learn more!

Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management (UEM) & Endpoint protection suite that helps manage and secure various endpoints from a single console. Avail a free 30-day trial today!

ManageEngine OpManager is an easy to use network monitoring software & an affordable network monitoring solution to monitor network devices such as routers, switches, & more. Try now!

OpsRamp is an AIOps-powered IT operations management (ITOM) solution. OpsRamp delivers hybrid IT infrastructure, cloud monitoring services, event management & automation for modern digital operations management.

Gain unified visibility, find and fix problems faster and take control of your data and costs.

Spot any issue that impacts important business KPIs with Splunk APM. Accelerate MTTR by combining all the related data in intuitive visuals.

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

Site24x7 offers both free & paid monitoring services for your entire IT environment. Monitor the health and performance of websites, servers, networks, applications, and cloud platforms and receive instant via different media when any resource experiences an issue or downtime. Sign up now!

i-doit bietet IT-Dokumentation, IT-Inventarisierung, Analyse und effizientes, automatisiertes IT-Asset Management. Für mehr IT-Sicherheit und Compliance.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

IT Asset Management Software (ITAM) from ManageEngine Asset Explorer to provide complete asset life cycle managment, hardware & software discovery and inventory with software license management and licensing compliance.

Maximize revenue predictability with powerful MSP PSA software. Integrated help desk, sales & marketing, procurement, time tracking & billing. Start your free trial today!

Innovate faster, operate more efficiently, and drive better business outcomes with observability, AI, automation, and application security in one platform.

Shape the future of apps with AppDynamics cloud monitoring and Cisco Secure Application. Start your 15-day free trial today

IT infrastructure monitoring and Full-Stack Network Monitoring Dashboard from anywhere. Full visibility of your enterprise infrastructure.

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation suite.

Entuity software delivers all-in-one network monitoring software for faster insights and manageable network alerts. Learn more here.

ADAudit Plus helps keep your Active Directory, file servers, Windows servers and workstations secure and compliant. Download a 30-day trial now.

Boost your IT team's efficiency with ConnectWise Automate. Powerful RMM software that automates the technical work & improves ROI. Get a free trial!

OS Deployer is a comprehensive OS deployment solution that enables organizations to capture an image of OS and applications that can be deployed to laptops and desktops rapidly and easily.

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

Hornbill is the workflow app everyone can use—across your whole organization

Mobile Device Manager Plus MSP is a mobile device management solutions targeted at Managed Service Providers

Consistently deliver the best service your team has to offer with the industry's most powerful RMM software, along with experts who have your back.

Resolve critical product and downtime issues before your customers are impacted. Zenduty integrates with all your monitoring tools and alerts your engineers via Phone, Slack, Push notifications, Email, SMS, and Microsoft Teams. You can organize all your incident communications, manage your on-call, brings in all your playbooks, and analytics in one place, and resolve incidents blazingly fast.

Middleware observability platform provides complete visibility into your apps & stack, so you can monitor & diagnose issues at scale.

Remote Monitoring and Management Software by Datto enables you to remotely manage, monitor, and secure endpoints from the cloud.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business.

Configurable on-premises service desk that’s easy to own, use, and administer

Reach by EasyVista is an end-to-end service solution that enables teams to use self-help, self-healing, and be more proactive with their IT support services.

Atatus is a full-stack observability tool that let you identify the performance bottlenecks and helps you optimize your application at the right time. Try it for free!!

IT Help Desk Software for help desks and service desks with Asset Management. Manage tickets, change requests, knowledge base and IT assets.

ManageEngine Network Configuration Manager is a multi-vendor network change & configuration management software for switches, routers, and firewalls. Try now!

Learn more about Elastic Observability — the most widely deployed GenAI optimized observability solution. You get full stack visibility and actionable insights to go from real-time to proactive....

Sign up for free, no credit card required with New Relic the all-in-one observability platform for engineers to monitor, debug, and improve their entire stack.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

ManageEngine Exchange Reporter Plus is a web based Exchange Server Reporting software. It provides reports on Exchange mailboxes, mailbox size, public folders, Exchange Servers, Active Directory and the entire Exchange Infrastructure in detail.

Vulnerability management tool lets you manage vulnerabilities from a centralized console & offers built-in patching. Try our enterprise vulnerability management software now!

Powered by an extensible data platform, Splunk Enterprise Security delivers data-driven insights so you can protect your business and mitigate risk at scale.

Kentik is the network observability company. Improve network observability, performance and security. Network performance monitoring and diagnostics for traffic, routing, synthetic testing, and cloud.

See inside any stack, any app, at any scale, anywhere.

ALVAO ITAM software helps you manage a wide range of assets, such as hardware, software, data, and people - it is up to you what you want to track.

Secure your clients' data with our reliable BDR & BCDR solutions. Our powerful automation and 24/7 Network Operations Center (NOC) will gets you back to work in minutes, not days.

FortiSIEM - Fortinet's SIEM solution offers advanced threat protection to organizations. Explore more about Security Information and Event Management (SIEM) Software

Acure.io is not just another monitoring system, it is an AIOps solution that integrates ALL other log and alert monitoring systems.

Data Automation is the achilles heels of Observability, AIOps, Security and Service Management. AI Driven End-to-End Network Operations

Splunk Enterprise enables you to search, analyze and visualize your data to quickly act on insights from across your technology landscape. Try free today.

Futr is a solar asset management software that helps manage solar power plants. Operate, manage, and improve generation securing your IRRs.

Get the step-by-step instructions to use various features in Remote Access Plus

The data platform for the hybrid world gives companies the power to unlock innovation, enhance security, and drive resilience by turning data into doing.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

GLPI is a leading Service Management solution which offers Helpdesk, CMDB, Asset Management, Project Management on one platform.

Patch Manager Plus, an all-around patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints. Try ManageEngine's Enterprise patch management software for free!