Shelf Alternatives (September 2025)

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

SymphonyAI delivers AI-based predictive and generative solutions that solve challenges and drive results for global brands across industries.

AVA AI is an enterprise-grade generative AI platform that seamlessly integrates internal data, applications, and external search to enhance collaboration, unlock hidden insights, and boost productivity while ensuring data privacy and security.

Ask a question, and Qatalog becomes your trusted knowledge navigator — instantly delivering accurate answers. Powered by AI.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Improve agent performance with Knowledge Assist, the knowledge base solution from Verizon. Build trust with the help of this knowledge management solution.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Cohere provides industry-leading large language models (LLMs) and RAG capabilities tailored to meet the needs of enterprise use cases that solve real-world problems.

Transform businesses into AI-first organizations

Dashworks is the AI knowledge assistant for work. Unify your knowledge bases and get instant AI-powered answers to your questions.

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

Delight your customers. Get Gleen, the world's most accurate & capable generative AI-based chatbot. Trustworthy answers. Automatic actions. Unify knowledge.

Unleash the untapped potential of your organization by harnessing the power of Bloomfire’s AI-based knowledge management software platform.

Boost automation and engagement with the power of Generative AI and LLMs. AI Agents, Copilots and Advanced AI Assistants are designed for security and compliance, tailored to your business use cases.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Arria turns data into text at machine speed, delivering mission-critical Generative AI language automation for enterprise.

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

See data through the lens of the future with Quid's Generative AI platform for a holistic view of customer context and market intelligence.

Tettra is an AI-powered knowledge base and knowledge management software. Curate company information and get instant answers to your team's repetitive questions.

Create easy to follow explanations and guides. Improve customer success and reduce support cost

Merging spatial experiences with Generative AI, we offer products and expertise in cutting-edge technologies. Our services enhance efficiency, productivity, and clarity for organisations in construction, architecture, education, healthcare, and retail sectors.

Resolve issues faster, the first time, in complex service environments. AI learns from your data and people to deliver accurate, turn-by-turn guidance.

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

AI for business. An AI assistant that redefines how business users interact with data. Secure, priva

Almaden provide Digital Employee Experience Management and IT Asset Management solutions to organizations worldwide. Improve your experience with Almaden.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

Andi is search for the next generation using generative AI. Instead of just links, Andi gives you answers - like chatting with a smart friend

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.

No-code Katonic Generative AI Platform for custom AI applications and chatbot solutions enhances business with enterprise-grade security. Start for Free!

Building AI agents for product teams to operate faster.

Our Al-powered search assistant helps you get answers to questions about your documents, websites and workplace content.

Revuze customer insights platform - Make data driven decisions based on consumer sentiment metrics and AI sentiment analysis tools.

Discover how Verint Knowledge Management can help to drive efficiency, consistency & agility across the workforce. Deliver the right knowledge, at the right time.

Chronox: Gen AI Chatbot to maximize revenue from every conversation

Twig is AI co-pilot for customer experience teams with complex product

Crossing Minds' advanced AI and ML operations platform, tailored for enterprise growth. Our solutions leverage real-time data processing and machine learning to optimize user experiences and boost business metrics across industries like retail and entertainment. Partner with us and leading brands to revolutionize customer engagement with precision and scale.

Transform your website experience with AI-powered customer service. ChatSpark provides real-time, personalized support, driven by your content.

Sapling language model copilot for customer-facing teams. Sapling integrates with messaging platforms to improve response quality and efficiency.

Lettria is an AI-powered platform that transforms unstructured data into structured knowledge, enabling smarter, context-rich decision-making.

Create, maintain, and host documentation that leverages Generative AI to answer any question.

SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, & AI-powered apps for better customer support & self-service.

Build generative AI into any business process with the secure enterprise platform. Focus on AI-first workflows, not building your own stack.

We help our customers prove their products are ethically sourced, sustainably made, and of the highest quality - using AI, Blockchain & IIoT.

Brandquad Product Experience Management solution enables brands to curate product info, distribute data and analyze digital shelf performance to drive growth in e-commerce.

GoLinks revolutionizes information access & sharing through secure, intuitive short links called go/links. It’s knowledge discovery powered by generative AI.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Enterprise ready, AI-fuelled Board solution for access to insights and information. Making governance better, simpler and faster.

Coveo AI. Providing Advanced search. Relevant recommendations. Unrivaled personalization The leading platform for powering ecommerce, customer service, workplace and website.

Typeface, the generative AI application for enterprise content creation, empowers all businesses to create exceptional, on-brand content at supercharged speeds.

The Ultimate Solution for HR Case Management, Employee Portal and HR Knowledge Management that powers HR Teams globally within HR Service Delivery.

Juphy’s AI shopping assistant recommends products, answers questions, and delivers a tailored shopping experience on your website.

Squark's no-code AI SaaS platform and API serves industries like media & entertainment, gaming and casinos, SaaS, and healthcare marketing.

Cleanlab adds automation and trust to every data point going in and every prediction coming out of AI solutions.

Maximize the Impact of Every Customer Interaction: Gain Meeting, Account, and Portfolio Insights

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Learn more about Elastic Observability — the most widely deployed GenAI optimized observability solution. You get full stack visibility and actionable insights to go from real-time to proactive....

genei is a intelligent research tool enabling you to improve productivity by using a custom AI algorithm to summarise articles, analyse research and find key information, instantly.

Optimize business performance by gaining visibility and preventing likely attacks with Tenable One. Click here to protect your attack surface with Tenable One.

Discover Slite's AI powered knowledge base for quick access to trusted company info. Simply ask Slite and get the answers you need. Start for free.

WorkHub is a Privacy-focused Conversational AI platform to centralize knowledge management and enable automation across the organization for enhanced efficiency and productivity.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Discover how our AI Copilot at Worknet.ai streamlines your workflow. Enhance productivity and efficiency with our advanced AI tools. Visit us now!

Evolv AI is the first AI-led experience optimization platform that provides AI-driven UX recommendations prioritized by impact, and automates the way you build, deploy and optimize experiences for users. Learn more

Summarize anything, understand complex research, and organise your knowledge with Scholarcy.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

DataWeave provides AI-powered Digital Shelf Analytics and Commerce Intelligence to Brands and Retailers globally to boost their sales on ecommerce channels.

Softspace is a spatial AI knowledge engine. Browse the web, pin up images, draft notes, and explore the connections between concepts. Immerse yourself in a spatial computing interface designed for creativity, focus, and flow.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Buster.Ai is your digital shield against misleading and deepfake contents that threaten your company's security and finances. Thanks to our SaaS platform with Generative AI and award-winning Large Language Models, we protect companies and governments against informational threats in two steps: preemptively alerting on risks before damage occurs and automatically taking counter-actions to contain and prevent new attacks. Thanks to Buster.Ai's B2B SaaS platform, CISOs and CMOs can take a preventive approach to crisis management before financial or reputational damage occurs.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Glyphic analyzes customer interactions and provides insights into sales pipelines, helping businesses optimize revenue strategies and increase conversion rates.

Der livestep KI-Chatbot für Kundenservice und Support liefert einfache, präzise Antworten auch bei komplexen Fragen und umfangreichem Wissen.

GitBook is a knowledge management tool for engineering teams. It simplifies knowledge sharing, with docs-as-code support and AI-powered search & insights. Sign up for free!

Salevant introduces Yog GPT which helps you handle customer queries like a pro. Try our AI Assistant to meet every customer expectation and empower a team to be 10x more efficient.

AlphaSense finds information on companies, data and themes from within millions of research documents in seconds, all with ONE simple search.

Garson.io assists product people in perfecting their writing skills while keeping sensitive data secure.

At Primer, we help organizations make the best use of their investment in data, by using best-in-class machine learning and natural language processing technologies.

Augmentir is the world's only smart connected worker solution designed to help digitize and optimize processes that support frontline workers with tools such as digital work instructions and skills management to achieve operational excellence.

Houseware's AI Agent workforce embeds in your org, across 100+ of tools, and tackle tasks proactively for specialized goals.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Predictive analytics software from Pecan is designed for impact. Get accurate, actionable predictions fast with pioneering Predictive GenAI.

Generative AI Platform to Support Businesses in Creating High-performing, Original & SEO-optimized Content 10X Faster.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

Use Unleash’s AI search, to make data accessible to every employee.

Manage your network based on how users experience their key applications

CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights

Consensus is a new breed of academic search engine, powered by AI, grounded in science. Find the best papers while getting instant insights and topic synthesis.

CommandBar gives you in-app help, natural language search, and non-annoying nudges — in one powerful platform.

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

Sestek develops AI-powered solutions using text-to-speech, speech recognition, natural language processing and voice biometrics technologies

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

LangChain’s suite of products supports developers along each step of their development journey.