Serviceaide ChangeGear Alternatives (September 2025)

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

4.3/5

232+ reviews

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1.
ITSM | IT Service Management | TeamDynamix
https://www.teamdynami
.com/products/itsm/

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

3.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/assets/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

4.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/insight/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

5.
Service Management Software to Centralize Support Teams | Vivantio
https://www.vivanti
.com/

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

6.
SysAid | The Next-Gen ITSM Platform
https://www.sysai
.com/

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

7.
IT Service Management Platform - Top ITSM Solution | TOPdesk
https://www.topdes
.com/

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

8.
Remote Support & IT Process Automation EV Reach | EasyVista
https://www.easyvist
.com/products/reach-end-to-end-service/

Reach by EasyVista is an end-to-end service solution that enables teams to use self-help, self-healing, and be more proactive with their IT support services.

9.
IT Service Management (ITSM) - ServiceNow
https://www.serviceno
.com/products/itsm.html/

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

10.
Service Desk - ITSM software for Microsoft 365 | ALVAO
https://www.alva
.com/en/service-desk/

Experience ALVAO helpdesk software for free for Microsoft 365. Enhance your IT, HR, and Facility processes for small and medium-sized businesses.

11.
Market-leading ITSM and ITOM solutions | EasyVista
https://www.easyvist
.com/

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

12.
ITSM Software | ITIL-aligned Service Desk Software - HaloITSM
https://haloits
.com/

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

13.
Vistack.io | The ITSM with Superpowers
https://vistac
.io/

Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

14.
ITSM | IT Service Management - Alemba
https://alemb
.com/

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

15.
Aisera: ChatGPT and AI Search for the Enterprise
https://aiser
.com/

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

17.
IT Asset Management - ITAM - ServiceNow
https://www.serviceno
.com/products/it-asset-management.html/

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

18.
Zoho ManageEngine ServiceDesk Plus - IT service desk software
https://www.manageengin
.com/products/service-desk/

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

19.
Revolutionize IT Support with Jira Service Management
https://www.atlassia
.com/software/jira/service-management/

Tired of slow IT responses? Upgrade to Jira Service Management for faster, efficient service, and exceptional support. Try it today!

20.
AI-Powered Customer Service for Enterprise
https://aptedg
.io/

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

21.
Service Management Software | Sunrise Software
https://www.sunrisesoftwar
.com/

Service Management Software from Sunrise Software for IT, HR and MSPs - more than 25 years of expertise providing service management.

22.
ITOM - Enterprise IT Operations Management - ServiceNow
https://www.serviceno
.com/products/it-operations-management.html/

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

23.
IT Data Analytics Software | IT Operations Analytics Tools - ManageEngine Analytics Plus
https://www.manageengin
.com/analytics-plus/

ManageEngine Analytics Plus is a self-service IT analytics solution, and provides a better look at your IT Data using rich visualizations & dashboards. Try Now!

24.
USU Solutions - Master Your IT Landscape and Customer Service Experience
https://www.us
.com/

Optimize software and cloud costs, manage your knowledge, and streamline IT operations with AI-powered solutions from USU.

25.
Alloy Software | Top Rated ITSM and ITAM Solutions
https://www.alloysoftwar
.com/

Our ITSM, Service Desk, and ITAM software is designed to empower IT teams to achieve incredible results. Cloud and On-prem!

26.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

27.
Creative Force - Optimize, Automate & Elevate Content Creation →
https://www.creativeforc
.io/

Best-in-class software for managing your content creation workflows. Join us now to increase productivity, work smarter, and deliver faster!

28.
Turbocharge ITSM and ITAM success with Virima
https://www.virim
.com/

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

29.
IT Service Management (ITSM) Software | Ivanti
https://www.ivant
.com/products/ivanti-neurons-itsm/

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

30.
SMAX: IT Service Management (ITSM) Software | OpenText
https://www.opentex
.com/products/service-management-automation-x/

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

31.
MSP Software for Endpoint Management - ManageEngine Endpoint Central MSP
https://www.manageengin
.com/desktop-management-msp/

ManageEngine Endpoint Central MSP(Formerly Desktop Central MSP) is a comprehensive endpoint management software for MSPs with features like automated patch management, IT asset management, custom script execution, etc. Learn more!

32.
33.
Automation, ITSM, ITOM, Observability, Mainframe – BMC Software
https://www.bm
.com/

Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

34.
Lakeside Software | Give Everyone a Better View
https://www.lakesidesoftwar
.com/

Get end-to-end visibility across complex IT environments with the best data to enhance proactive IT, root cause analysis, and digital employee experience.

35.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

36.
Help Desk Software With ITAM & IT Workflows - ITSM Platform
https://www.deepse
.com/

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

37.
Automate Customer Service with GPT-Powered Agent Assist | IrisAgent
https://irisagen
.com/

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

38.
Help Desk Ticket Management Software - HappyFox
https://www.happyfo
.com/

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

39.
Motadata: Unified Observability & IT Service Management Platform
https://www.motadat
.com/

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

40.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

42.
Almaden.ai - Proactive Insights For A Reactive World
https://almade
.ai/

Almaden provide Digital Employee Experience Management and IT Asset Management solutions to organizations worldwide. Improve your experience with Almaden.

43.
C2 - Flexible IT Service Management
https://c2-its
.com/

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

44.
AI-Optimized Customer and Employee Experiences - Kore.ai
https://kor
.ai/

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

45.
Soluções práticas para um atendimento eficiente - Milvus
https://milvus.co
.br/

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

46.
Application Monitoring Software and Tool - ManageEngine Applications Manager
https://www.manageengin
.com/products/applications_manager/

Applications Manager is an application monitoring tool that helps thousands of admins across the world to ensure maximum business service uptime. Try now!

48.
Financial Services Operations – FSO – ServiceNow
https://www.serviceno
.com/products/financial-services-operations.html/

Connect your entire financial institution with one platform. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

49.
HR Service Delivery - HR Management - ServiceNow
https://www.serviceno
.com/products/hr-service-delivery.html/

Streamline HR workflows, boost enterprise HR productivity, and improve employee satisfaction with ServiceNow HR Service Delivery, our HR management software.

50.
Solve The Customer's Need At The First Interaction - Engageware
https://engagewar
.com/

The only end-to-end customer engagement platform powered by proven conversational and generative AI technology.

51.
AI Bot for Services - Streamline Processes | pandorabot
https://www.pandorabo
.io/servicebot/

Get orders and streamline processes with an AI bot for services. Improve efficiency and enhance customer satisfaction.

52.
Home - PrimerAI
https://prime
.ai/

At Primer, we help organizations make the best use of their investment in data, by using best-in-class machine learning and natural language processing technologies.

53.
IT Service and Asset Management | Genuity
https://gogenuit
.com/

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Try it free today!

54.
DevOps – Enterprise DevOps - ServiceNow
https://www.serviceno
.com/products/devops.html/

ServiceNow DevOps minimizes friction between IT operations and development by enabling scalable, enterprise Devops.

55.
Innovative Software for Business Needs | Freshworks
https://www.freshwork
.com/

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

56.
HOA Management Software | Elevate Your Community Management
https://vantac
.com/

Enhance the homeowner experience with the best HOA management software. Utilize an all-in-one solution for streamlined and elevated community management.

57.
4me - The Complete Service Management Platform
https://www.4m
.com/

4me combines ITSM, ESM and SIAM capabilities so that IT, HR and Facilities can work together, as well as with external providers.

58.
Vulnerability Management Tool & Software - ManageEngine Vulnerability Manager Plus
https://www.manageengin
.com/vulnerability-management/

Vulnerability management tool lets you manage vulnerabilities from a centralized console & offers built-in patching. Try our enterprise vulnerability management software now!

59.
IBM Sterling B2B Integration SaaS
https://www.ib
.com/products/b2b-integration-saas/

Trusted cloud-based business network to streamline, automate and fully digitize B2B transitions, augmenting the power of EDI with API capabilities.

60.
IT Service Desk Software | SolarWinds
https://www.solarwind
.com/service-desk/

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!

62.
Streamline Hotel Operations | Trusted by Hoteliers Worldwide
https://sabeeap
.com/

Simplify and modernise your hotel operations with SabeeApp. Automate tasks, boost direct reservations, and enhance guest satisfaction. Trusted by hoteliers worldwide.

63.
Assembled | Modern Workforce Management
https://www.assemble
.com/

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

64.
About Secunia Research | Flexera
https://www.flexer
.com/products/security/software-vulnerability-research/secunia-research/

Flexera provides software licensing management, software compliance, installation and application packaging solutions to developers and their customers.

65.
Easy-to-use email management & customer service software
https://hiverh
.com/

10K+ teams trust Hiver to streamline shared inbox management and run multi-channel help desks from their Inbox. Try Hiver free for 7 days.

66.
Healthcare and Life Sciences Service Management - ServiceNow
https://www.serviceno
.com/products/healthcare-life-sciences.html/

Gain the visibility and information to deliver focused patient care with Healthcare and Life Sciences Management by ServiceNow.

67.
POPProbe: Streamline Retail Operations with Comprehensive SaaS Solutions
https://popprob
.com/

Optimize retail operations with POPProbe's SaaS. Improve task management, communication, and training with a user-friendly platform.

68.
69.
Builder.ai® - Composable Software Development Platform
https://www.builde
.ai/

Get your software applications developed easily. AI makes developing your software applications on our award-winning platform faster and more cost-effective. See how it works.

70.
Enterprise AI Orchestration Platform | Vue.ai
https://vu
.ai/

Vue.ai is the only Enterprise AI engine that focuses on your business outcomes & your AI transformation - obsessively. Say No to 3 year transformation plans. Go-Live Today!

71.
i-doit – IT-Dokumentation, CMDB, IT-Service Management
https://www.i-doi
.com/

i-doit bietet IT-Dokumentation, IT-Inventarisierung, Analyse und effizientes, automatisiertes IT-Asset Management. Für mehr IT-Sicherheit und Compliance.

72.
Gmail Gadget | Google widgets integration | Freshservice
https://www.freshwork
.com/freshservice/solutions/gmail-gadget-service-desk/

Tired handling emails about IT issues? Add Freshservice widget to incoming mail using Google gadgets to let agents create a ticket whenever such a mail comes in.

73.
Software Asset Management - ServiceNow
https://www.serviceno
.com/products/software-asset-management.html/

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

74.
DRYiCE: The AI Foundation for the Digital Enterprise
https://www.dryic
.ai/

DRYiCE is a division of HCL Technologies focused on building industry-leading software products for transforming and simplifying IT and business operations by leveraging AI and Cloud.

75.
Boost Efficiency, Cut Costs | Checklist Pro
https://checklistpr
.app/

Cut costs and boost efficiency with Checklist Pro. Eliminate unnecessary customizations, enhance transparency, and improve end-user adoption. Free your customers from the cost of ServiceNow with our simple pricing. Try it now!

76.
Mitratech | Empower. Automate. Elevate.
https://success.mitratec
.com/eraclm/

Empower your people and automate your processes with innovative Compliance, Risk, Enterprise HR and Legal solutions and services that help manage risks, increase efficiency, control costs, and scale for the future.

77.
Contract Lifecycle Management Software: Volody's AI CLM Tool
https://www.volod
.com/

Volody's AI-driven CLM Software streamlines contracts, automates operations, manages renewals, and offers insights for smarter decisions.

78.
HCL Workload Automation | Optimize and Automate Workflows
https://www.hcl-softwar
.com/workload-automation/

Optimize your IT operations with HCL Workload Automation. Streamline processes, enhance efficiency, and achieve reliable automation for your business.

79.
Conversational AI for Customer Support Automation - Verloop.io
https://verloo
.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

80.
Optimize Retail Operations and EBITDA with FocalOS | Focal Systems
https://foca
.systems/

Discover FocalOS, the advanced AI-driven operating system for brick-and-mortar retail by Focal Systems. Elevate store management, optimize inventory, and increase EBITDA with data-driven automation. Trusted by global retailers, focalOS delivers remarkable results with minimal labor. Learn more!

82.
Network Access Control (NAC) | Ivanti
https://www.ivant
.com/products/network-access-control/

Ivanti NAC provides complete visibility and Network Access Control for all local or remote endpoints, including IoT.

83.
Managed Service Provider | All Covered
https://www.allcovere
.com/

Streamline operations, enhance security, and drive your business forward with a trusted managed service provider.

84.
Modernize IT Operations Management with Infraon Infinity | Infraon
https://infrao
.io/infraon-infinity.html/

Overcome your ITOps challenges with a no-code, full-stack BizOps & IT operations management platform. Get on-demand scalability, rapid deployment, and affordable licensing costs.

85.
AI-powered Lease Abstraction & Holistic Portfolio Data Management
http://www.prophi
.com/

Prophia: AI-powered lease abstraction and insights for CRE. Streamline operations, mitigate risk, and enhance decision-making with trusted portfolio data.

86.
Augmentir - The World's Only Smart Connected Worker Solution
https://www.augmenti
.com/

Augmentir is the world's only smart connected worker solution designed to help digitize and optimize processes that support frontline workers with tools such as digital work instructions and skills management to achieve operational excellence.

87.
Torii | SaaS Management Built for IT
https://www.toriih
.com/

Discover shadow IT, optimize SaaS spend, and automate any SaaS use case with Torii—an open platform you can trust.

88.
IT Help Desk Software and Ticketing System | Track-It!
https://www.tracki
.com/

IT Help Desk Software for help desks and service desks with Asset Management. Manage tickets, change requests, knowledge base and IT assets.

90.
Technology Solutions to Unlock Your Business Potential - Compucom
https://www.compuco
.com/

Enhance technology, streamline efficiencies, lower costs, improve employee and customer experience, and increase productivity.

91.
Your IT Management Solution for Scalable Growth | Esevel
https://eseve
.com/

Discover Esevel's powerful IT management solution for remote teams. Enhance security, manage devices, in-country IT support and more

92.
upKeeper Solutions - Välkommen till upKeeper
https://upkeepe
.se/

Välkommen till upKeeper. Vi erbjuder det smartaste deploysystemet i molnet eller lokalt för MSP:er och IT-avdelningar.

93.
94.
BigChange | Job Management
https://www.bigchang
.com/

BigChange's all-in-one job management system helps businesses improve productivity, drive growth and transform customer satisfaction.

95.
RFP Software: Proposal Management Solutions | Sequesto
https://sequest
.com/

See how our RFP software optimises the answering process to tenders, RFPs, RFIs, RFQs, DDQs, Security Questionnaires & Inventory Lists to hyper-charge your business growth

96.
DataEQ | Actionable data powered by AI and human intelligence
https://datae
.com/

DataEQ structures & analyses online customer conversations using human & AI to optimise customer service, CX, manage risk & improve regulatory reporting.

97.
Luru - AI SDR Agent
https://www.lur
.app/

AI SDR platform. Automate lead generation, improve conversion rates, and boost sales pipeline. Ideal for SDR and BDR teams. More than your regular SDR/BDR agency

98.
Quest | IT Management | Mitigate Risk | Accelerate Results
https://www.ques
.com/

Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management.

99.
Atera's RMM Software - AI-powered IT Meets Team Efficiency
https://www.ater
.com/

IT teams run better with Atera's IT management platform - including RMM, IT automations, patch management and groundbreaking AI ticketing capabilities.