Sense360 by Medallia Alternatives (September 2025)

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

3.7/5

34+ reviews

Reviewed on:

G2
Trustpilot
1.
Medallia Digital Experience Analytics - Medallia
https://www.medalli
.com/products/digital-experience-analytics/

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

3.
Transform experiences and deliver results with Medallia Concierge
https://www.medalli
.com/products/concierge/

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

4.
SightX: Market Research Platform | Real-Time Consumer Insights
https://www.sight
.io/

SightX makes professional market research simple, enabling users to survey consumers, perform MaxDiff analysis, test concepts, perform conjoint analysis, create segmentations while making use of natural language processing, and tracking of your brand within our easy software platform (SaaS).

5.
AI-Enabled Consumer Intelligence by Synthesio - An Ipsos Company
https://www.synthesi
.com/

Make consumer-centric decisions at scale with Synthesio's AI-enabled consumer intelligence suite. Analyze billions of online conversations.

6.
Consumer Insights & Data Company - First-Party Consumer Data - Numerator
https://www.numerato
.com/

Get unparalleled insights into modern consumer shifting behaviors as well as the attitudes, opinions, and promotions that influence them. Get your demo now!

7.
Customer Engagement Software - Listen360
https://www.listen36
.com/

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

8.
Voxpopme | Centralized Insights Platform
https://voxpopm
.com/

Centralize and analyze qualitative data. Make vivid decisions with video surveys, in-depth interviews, focus groups, and AI powered analytics.

9.
Leverage simplified end-to-end video research solution with Medallia Video.
https://www.medalli
.com/products/video/

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

10.
Attest | Consumer research made simple
https://www.askattes
.com/

Attest is the new standard for consumer research, giving you the confidence for every decision with the right insight, at the right time. Our platform makes consumer insight accessible, easy and impactful for all.

11.
Azira: Know your Market. Reach your Customer.
https://azir
.com/

Azira is the leading provider of privacy-safe global consumer behavior data to enable actionable insights for business decisions. Learn more.

12.
Customer Experience (CX) Management Software - Qualtrics
https://www.qualtric
.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

13.
Qualtrics CoreXM
https://www.qualtric
.com/en-gb/core-xm-2/

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

15.
Alida | Community-Centered Research Platform
https://www.alid
.com/

Put community at the center of your market and experience research to get better customer insights and deliver better customer and user experiences.

16.
Sprinklr Insights: Real-Time Insights & Social Listening Platform
https://www.sprinkl
.com/products/consumer-intelligence/

Sprinklr Insights helps you understand customer sentiment, predict potential crises, and analyze market trends. Create insight-driven strategies that perform!

17.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

18.
Infegy - Consumer Intelligence & Social Listening Platform
https://www.infeg
.com/

Award-winning consumer intelligence and social listening software that empowers agencies and enterprises to make research-based business decisions.

19.
The New Frontier of Experience & Research Technology | Forsta
https://www.forst
.com/

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

20.
First Insight | Next-Gen Retail Decision Platform
https://www.firstinsigh
.com/

The World's Leading Voice of the Customer Platform, Leveraging Zero-Party Data to Empower Retailers and Brands with Actionable Insights.

21.
Real Consumer Insights | Pollfish Survey Tools
https://www.pollfis
.com/

Pollfish's online survey tools, like our poll website and DIY survey platform, provide consumer insights from real consumers across a massive mobile network.

23.
AI driven Customer Success Platform for SaaS - Churn360
https://churn36
.com/

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

24.
Daasity | ELT & Analytics for Consumer Brands
https://www.daasit
.com/

Daasity is the only platform that can partially or fully support the complicated and changing data and analytics needs of multimillion and multibillion consumer brands.

25.
retailMetrix: Leading Data Analytics for Grocery Chains
https://retailmetri
.io/

retailMetrix is a data analytics platform for chain grocery stores, providing state-of-the-art data knowledge solutions.

26.
Experience.com: Platform for Customer & Employee Experience Management
https://www.experienc
.com/

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

28.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

30.
Revuze - Consumer insights from online reviews
https://www.revuz
.it/

Revuze customer insights platform - Make data driven decisions based on consumer sentiment metrics and AI sentiment analysis tools.

31.
Agile Market Research & Consumer Insights Tool | TapResearch
https://www.tapresearc
.com/

Get real-time actionable insights that inform decisions, measure marketing effectiveness, and drive business growth easier. Get started today.

33.
AI-Powered Consumer Data & Insights - Resonate
https://www.resonat
.com/home/

High-performance, AI-powered consumer data that optimizes marketers’ acquisition, upsell, and retention efforts driving CLV and revenue.

34.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

35.
The CX Platform for B2B Service Firms | ClearlyRated
https://www.clearlyrate
.com/

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

36.
Fullstory: Surface User Sentiment with Behavioral Data | Fullstory
https://www.fullstor
.com/

Discover a behavioral data platform that surfaces user sentiment buried between clicks to create better products that win loyal customers for life.

37.
Chattermill | #1 Rated Customer Feedback Analytics
https://chattermil
.io/

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

38.
Behavior Analytics for Websites & Mobile Apps | VWO Insights
https://vw
.com/insights/

VWO Insights is a behavior analytics platform with a comprehensive suite of tools, including session recordings, heatmaps, surveys, form analytics, and funnel analytics. Enhance user experience and drive growth for both websites and mobile apps.

39.
Collect customer feedback in minutes with Delighted
https://delighte
.com/

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

40.
Behavio | Brilliant & budget-friendly consumer insights
https://behaviolab
.com/

Secure you marketing success with top behavioral market research tools for a fraction of the traditional price. Start tracking your brand and testing your ads.

41.
Free Online Survey Software and Tools | QuestionPro®
https://www.questionpr
.com/

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

42.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

43.
Text Analytics Tools for Experience Improvement – InMoment
https://inmomen
.com/text-analytics/

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

44.
Content Intelligence Platform | Ceralytics
http://www.ceralytic
.com/

Our content intelligence platform gives you data-driven insights to create relevant content with confidence. Take the guesswork out of your content marketing strategy.

45.
Customer Experience Mapping Platform | User Journey Management Software
https://uxpressi
.com/

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

46.
Marketing Cloud Solutions | Nielsen
https://www.nielse
.com/solutions/media-planning/marketing-cloud/

Streamline your marketing process by profiling and activating audiences across digital platforms with the enriched data sets of Nielsen Marketing Cloud.

47.
Alloy.ai
https://allo
.ai/

The powerful Alloy.ai data platform brings your POS, inventory and supply chain data together in one place so you can get instant insights with a fraction of the effort.

48.
Reporting & Analytics Data Platform | Dynata
https://application.marketsigh
.com/

Uncover insights in seconds and create interactive visual dashboards with our Reporting & Analytics Data Platform

49.
Customer & Employee Experience Management Platform | Qwary
https://www.qwar
.com/

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

50.
Qualitative Research Platform-Community Engagement Platform | Recollective
https://recollectiv
.com/

Recollective powers innovative qualitative research projects and engaged communities enabling you to quickly unlock insights and drive success.

51.
Clootrack - Understand the WHY behind Customer Experience
https://www.clootrac
.com/

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

52.
Pulsar - Audience Intelligence and Social Listening Platform
https://www.pulsarplatfor
.com/

The most advanced audience intelligence and social listening platform, delivering insights for marketing & comms strategy for the most relevant brands & agencies.

53.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

54.
Location Intelligence & Foot Traffic Data Software – Placer.ai
https://www.place
.ai/

Make smarter real estate decisions and close more deals with Placer.ai's location intelligence and foot traffic insights.

55.
Search-Based Survey Data Analysis Solution | KnowledgeHound
https://www.knowledgehoun
.com/

As the world’s only search-driven survey data analysis solution, Knowledgehound enables Fortune 500 companies to unlock the potential hidden in their survey

56.
SoundCommerce | The Composable Data Platform for Retail Brands
https://www.soundcommerc
.com/

The SoundCommerce data platform drives profitable growth, customer experience and lifetime value across retail systems and channels — from first click to store and doorstep.

57.
Fuel Cycle - Insight Community Platform - Fuel Cycle
https://fuelcycl
.com/

The Best-in-Class Insights Platform. It’s Quite Simple. The Fuel Cycle Research Engine Drives Efficient, Scalable, and Actionable Insights.

58.
Crisp: The Collaborative Commerce platform
https://www.gocris
.com/

Crisp connects data between retailers, distributors, and brands to power real-time insights across the supply chain.

59.
WeStock - Scale | Acquire and Nurture Retail Shoppers
https://www.westoc
.io/

Gain profound consumer insights with WeStock's intuitive dashboard. Your ultimate source of truth for comprehensive data analysis.

60.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

61.
SurveySparrow: Unified CX platform to grow your brand
https://surveysparro
.com/

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

62.
Channel Incentive & Partner Management
https://www.360insight
.com/

360insights delivers channel incentive software and services to help brands engage their partners and create value for their customers.

63.
BrightGauge
https://www.brightgaug
.com/

Eliminate data silos with BrightGauge's intuitive real-time dashboards. Get customized reports for client reporting and goal management that provide superior insights.

64.
On-demand Consumer Research | GWI
https://www.gw
.com/

On-demand consumer research powered by GWI. Understand your audience in an instant with global consumer data at your fingertips.

65.
Talkwalker - Leading consumer intelligence platform
https://www.talkwalke
.com/

Navigate the dynamic world of social and consumer data with Talkwalker's leading social listening, media monitoring, and social benchmarking platform.

66.
MoEngage - Insights-led Customer Engagement Platform
https://www.moengag
.com/

Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.

68.
Limitless - Retail Analytics, Digital Engagement & Queue management
https://limitlessinsight
.com/

If Retailers want to know, engage & excite their customer, then Limitless Insights is the easiest platform for physical spaces. Queue management & busting included.

71.
Empower Your Customers to Self-Serve | Customer Communities
https://www.gainsigh
.com/customer-communities/

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

72.
Consumer Purchase Data Tools - Affinity Solutions
https://www.affinit
.solutions/

Affinity Solutions is the leading consumer purchase data and insight solution, helping financial companies and brands analyze customer behavior for growth.

73.
Contentsquare | Digital Experience Platform (DXP) | Customer Experience
https://www.contentsquar
.com/

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

74.
Business Analytics Tools & Solutions - Google Analytics 360
https://marketingplatform.googl
.com/about/analytics-360/

Google Analytics 360 gives businesses the tools you needed to better understand customers. They can then use those customer insights to grow.

75.
E-commerce Analytics for Brands & Retailers | DataWeave
https://dataweav
.com/

DataWeave provides AI-powered Digital Shelf Analytics and Commerce Intelligence to Brands and Retailers globally to boost their sales on ecommerce channels.

76.
Appinio: Insights for everyone | Global market research
https://www.appini
.com/

Get survey results in minutes. Appinio collects thousands of answers globally from representative consumer groups to validate decisions & ideas in minutes.

77.
The Next Generation Mystery Shopping Software and Service Excellence Platform
https://www.shopmetric
.com/

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

78.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

79.
Employee Wellness Programs | Wellness Platform | Wellness 360
https://www.wellness36
.co/

Wellness360 is an highly customizable employee wellness platform that promotes employee wellbeing and create a positive workplace culture.Our wellness platform support a holistic approach to build a healthy workplace.

80.
Skai I Kenshoo | Omnichannel Marketing Platform
https://ska
.io/

With Skai’s omnichannel marketing platform, brands and agencies get data-driven marketing intelligence, connected media & measurement technology at scale. Get a demo.

81.
Portfolio Intelligence Software for Venture Capital
https://vestberr
.com/

Discover Vestberry, a trusted source of insight for successful data-driven investment strategies. Investment transaction tracking. Portfolio KPI collection. LP...

82.
Inbox Tracker: Competitive Email Tracking Software | eDataSource
https://blog.edatasourc
.com/inbox-tracker/

Inbox Tracker uses email tracking to monitor your programs and competitors’ deliverability through key metrics: inbox placement, subscriber rates, and more!

83.
Apptopia - App Competitive Intelligence Market Leader | Apptopia
https://apptopi
.com/

Apptopia's data intelligence platform enables brands to analyze critical competitive signals and gain insights across mobile apps and connected devices.

84.
MakerSights: The Leading Voice of Consumer Platform
https://makersight
.com/

MakerSights' partners with leading brands to modernize their product-to-market process and more efficiently create products their consumers love.

85.
Restaurant Data Analytics | Grow Your Business | Fox Metrics
https://www.foxmetric
.com/

We help you gain a competitive advantage with our restaurant data analytics. Analyze your business data with ease. Call us to maximize your success today!

86.
Home - Canvs AI
https://canv
.ai/

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

87.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

88.
Employee Experience (EX) Management Software - Qualtrics
https://www.qualtric
.com/employee-experience/

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

89.
Panjiva - Global Trade Insights — Panjiva
https://panjiv
.com/

Panjiva provides data that powers global trade. Using information from 30 sources, we have shipment and customs records, company overviews and contact information on over 10 million businesses worldwide.

90.
Best Experience Platform | CX, BX, EX | Omind
https://www.omin
.ai/

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

91.
SPINS - Get on Shelf, Stay on Shelf, & Innovate Ahead of Trends
https://spin
.com/

SPINS transforms retailer data into performance solutions to accelerate growth, and deepen loyalty with shoppers.

92.
Bazaarvoice | The UGC Platform for Authentic Shopper Experiences
https://www.bazaarvoic
.com/

Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to purchase.

93.
Funnel | Your marketing data hub
https://funne
.io/

Funnel is the leading marketing data hub. Our vision is to raise the bar for data-driven and actionable insights – to unlock the true impact of data.

94.
Dotdigital: Customer experience platform for marketers
https://www.dotdigita
.com/

Turn data insight into personalized, cross-channel marketing experiences with Dotdigital's all-in-one customer experience and data platform.

95.
Competitive Intelligence Platform
https://www.evalueserv
.com/product/insightsfirst-competitive-intelligence/

A market & competitive intelligence platform powered by mind + machineâ„¢, Powered by AI. Monitored by domain experts. Driven by you.

96.
Insight Platforms: Directory, Courses & Events for Research
https://www.insightplatform
.com/

Insight Platforms is the leading directory, online training and virtual events site for market & user research, customer insights and CX.

98.
Qlik Sense | Modern Analytics
https://www.qli
.com/us/products/qlik-sense/

Qlik Sense offers modern analytics that empowers users at all skill levels to uncover insights and trigger actions when it matters. Go beyond the dashboard.

99.
Adobe Analytics | Web Analytics for Better Business Intelligence
https://business.adob
.com/products/analytics/adobe-analytics.html/

Understand your audience for better marketing decisions and ROI. Get website & marketing analytics anywhere in the customer journey with Adobe Analytics.