SAP Customer Experience Suite (CEC Suite) Alternatives (January 2026)

Customer experience (CX) and customer relationship management

https://www.sa.com/products/crm.html/

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

4.4/5

5+ reviews

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Customer Experience (CX) Management Software - Qualtrics

https://www.qualtric

.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

CROSS CX : Customer loyalty software | CROSS CX

http://cross-cr

.com/index.php/en/

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Customer data platform (CDP) | SAP

https://www.sa

.com/products/crm/customer-data-platform.html/

SAP Customer Data Platform and customer data management solutions from SAP provide an enterprise solution for increased conversion rates and enhanced customer experiences.

SAP Commerce Cloud solution | E-Commerce Platform Solutions | SAP

https://www.sa

.com/products/crm/commerce-cloud.html/

Discover e-commerce software from SAP that drives digital growth and demand, and provides outstanding buying experiences that converts visitors to customers.

Trade and promotion management software | SAP

https://www.sa

.com/products/crm/trade-management.html/

Benefit from a holistic, integrated approach to cover everything from headquarters target settings to execution with the SAP Trade Management solution.

Oil, gas, and energy industry software | SAP

https://www.sa

.com/industries/oil-gas-energy.html/

Discover how oil, gas, and energy industry software from SAP helps energy companies and suppliers scale resources to meet customer demands for reliable, affordable, and sustainable energy.

Product Lifecycle Management (PLM) Software | SAP

https://www.sa

.com/products/scm/plm-r-d-engineering.html/

Use PLM software from SAP to digitalize product development, innovate faster, and build a digital thread that runs throughout the product lifecycle.

Leading Customer Experience (CX) AI Platform | NICE

https://www.nic

.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Best Conversational CRM Powered by Generative AI

https://hapti

.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales