Haptik Ratings (September 2025)
This page breaks down Haptik ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Haptik’s overall reputation. This data-driven overview will show you exactly how Haptik is rated - including how it compares to competitors.
Haptik's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:543 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook, Producthunt, Trustpilot
- Last updated:September 1, 2025
Haptik Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 167+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 41+ reviews | 01.09.25 |
 Trustradius | 4/5 | 8+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 33+ reviews | 01.09.25 |
 Getapp | 4.4/5 | 41+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 41+ reviews | 01.09.25 |
 Facebook | 4.8/5 | 205+ reviews | 08.06.25 |
 Producthunt | 5/5 | 6+ reviews | 07.07.25 |
 Trustpilot | 3.3/5 | 1+ reviews | 01.09.25 |
What is Haptik?
Haptik offers a Gen AI-Powered CX Suite called Contakt and the #1 WhatsApp Business Solution named Interakt. Their platform includes features like Gen AI Web Q&A for self-serve support, Gen AI Sales Assistant for conversational buying guidance, Smart Agent Chat with Gen AI Agent Co-Pilot, and Intelligent Analytics for user behavior insights. Haptik's solutions cater to various industries, including retail, fintech, insurance, healthcare, travel, and media, providing tailored AI services to enhance customer engagement and operational efficiency.
🤔 Haptik vs Competitors: How Do Ratings Compare?
Check out Haptik AlternativesFrequently Asked Questions
How trustworthy is Haptik?
According to G2 and Capterra review sites Haptik holds ratings of 4.5/5 and 4.4/5 respectively from 208 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Haptik rated?
Haptik has an average star rating of 4.6 out of 5 stars based on average of 543 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Haptik public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook, Producthunt, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Haptik is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.