OpenText Service Management Automation X (SMAX) Alternatives (January 2026)

SMAX: IT Service Management (ITSM) Software | OpenText

https://www.opentex.com/products/service-management-automation-x/

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

4.4/5

166+ reviews

Reviewed on:

Gartner

IT Service Management (ITSM) Software | Ivanti

https://www.ivant

.com/products/ivanti-neurons-itsm/

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

ITSM | IT Service Management | TeamDynamix

https://www.teamdynami

.com/products/itsm/

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

Software Asset Management - ServiceNow

https://www.serviceno

.com/products/software-asset-management.html/

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

What is Hybrid IT Management? | OpenText

https://www.opentex

.com/what-is/hybrid-it-management/

Learn what hybrid it management is & how it helps manage both cloud & on-prem infrastructure to provide a lower-cost, lower-risk approach to IT operations.

BMC Helix ITSM - BMC Software

https://www.bm

.com/it-solutions/bmc-helix-itsm.html/

BMC Helix ITSM provides predictive IT service management for your modern enterprise.

ITSM | IT Service Management - Alemba

https://alemb

.com/

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

BMC Helix Client Management - BMC Software

https://www.bm

.com/it-solutions/bmc-helix-client-management.html/

BMC Helix Client Management automates endpoint management, lowers cost and security risk and maintains compliance for optimal service management.

ITSM Software | ITIL-aligned Service Desk Software - HaloITSM

https://haloits

.com/

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

IT Asset Management - ITAM - ServiceNow

https://www.serviceno

.com/products/it-asset-management.html/

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.