OpenText Service Management Automation X (SMAX) Ratings (September 2025)
This page breaks down OpenText Service Management Automation X (SMAX) ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand OpenText Service Management Automation X (SMAX)’s overall reputation. This data-driven overview will show you exactly how OpenText Service Management Automation X (SMAX) is rated - including how it compares to competitors.
OpenText Service Management Automation X (SMAX)'s Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:166 reviews
- Sources:G2, Gartner
- Last updated:September 1, 2025
G2
GartnerWhat is OpenText Service Management Automation X (SMAX)?
OpenText Service Management Automation X (SMAX) uses built-in AI and analytics to automate IT service management (ITSM), IT asset management (ITAM), and enterprise service management (ESM). Key features include codeless configurations, built-in AI and automation, and a private generative AI virtual agent to enhance user experiences and secure data. SMAX offers flexible SaaS pricing options, including SMAX Express, SMAX Premium, and AMX, with capabilities to manage incidents, assets, and enterprise services efficiently.
🤔 OpenText Service Management Automation X (SMAX) vs Competitors: How Do Ratings Compare?
Check out OpenText Service Management Automation X (SMAX) AlternativesFrequently Asked Questions
How trustworthy is OpenText Service Management Automation X (SMAX)?
According to Gartner and G2 review sites OpenText Service Management Automation X (SMAX) holds ratings of 4.5/5 and 4.2/5 respectively from 166 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is OpenText Service Management Automation X (SMAX) rated?
OpenText Service Management Automation X (SMAX) has an average star rating of 4.4 out of 5 stars based on average of 166 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from OpenText Service Management Automation X (SMAX) public reviews pages on platforms: G2, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for OpenText Service Management Automation X (SMAX) is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.