NICE Workforce Management Alternatives (January 2026)

1.
Workforce Management Solutions & WFM Software | Verint
https://www.verin
.com/workforce-management-solutions-wfm-software/

Reduce the risk of overstaffing and shrinkage while automating WFM tasks, identifying time-off opportunities & providing employees with preferred schedules.

2.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

3.
Quinyx | AI-powered Workforce Management, Planning & Scheduling
https://www.quiny
.com/

Save time, reduce costs and enjoy work with Quinyx, the cloud-based, mobile-first AI-powered Workforce Management Platform.

4.
Surfboard - Workforce Management Software for Support Teams
https://teamsurfboar
.com/

Surfboard; Simpler, smarter and fairer scheduling software for customer support teams at scale. Click to learn more about our WFM solution.

5.
Empower your workforce & elevate business efficiency | injixo
https://www.injix
.com/

Unlock your people’s full potential with injixo workforce management. Forecasting, scheduling and everything you need to optimize your WFM process.

6.
Pipkins, Inc. | Workforce Management (WFM) SaaS Solutions
https://www.pipkin
.com/

Workforce management (WFM) solutions for scheduling, forecasting and performance management of your contact center agents, back office and offsite workers.

7.
Calabrio | Contact Center Workforce Optimization
https://www.calabri
.com/

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

9.
Contact Center Automation | Call Center Automation
https://www.intradie
.com/

Our contact center automation platform integrates easily with your ACD and WFM systems, offering real-time support to frontline agents.