NICE Workforce Management Alternatives (September 2025)

Reduce the risk of overstaffing and shrinkage while automating WFM tasks, identifying time-off opportunities & providing employees with preferred schedules.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Save time, reduce costs and enjoy work with Quinyx, the cloud-based, mobile-first AI-powered Workforce Management Platform.

Surfboard; Simpler, smarter and fairer scheduling software for customer support teams at scale. Click to learn more about our WFM solution.

Unlock your people’s full potential with injixo workforce management. Forecasting, scheduling and everything you need to optimize your WFM process.

The leading workforce management software for employee scheduling, time & attendance, legal compliance, and more.

Gaia WFM Suite consists of the modules of Core HR, Employee Schedule, Time & Attendance (including PTO & Leave Management), WFM Analytics, Workforce Mobile.

MakeShift is the leading staff scheduling and workforce management solution for teams looking to optimize operations and elevate productivity.

Our contact center automation platform integrates easily with your ACD and WFM systems, offering real-time support to frontline agents.

Create workforce satisfaction with SAP Time and Attendance Management, which supports smart, efficient scheduling based on your company’s unique needs.

Changing scheduling. For good. The smarter, fairer way to manage people.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Schedule and manage your deskless workforce, resolve conflicts, optimize travel, and more with our powerful scheduling app and mobile workforce management software.

Scheduling software for employee management. Simplify labor-compliant schedules, enhance operations, and boost productivity. Request a demo today.

Healthcare Workforce Management software to boost engagement and retention, optimize staffing, and reduce labor costs.

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

Our employee scheduling software is used by businesses in healthcare, security, hospitality and more. Save money and time with Celayix staff scheduling.

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

Workforce management (WFM) solutions for scheduling, forecasting and performance management of your contact center agents, back office and offsite workers.

Save time, reduce risk and ultimately improve your bottom line with Alloc8 workforce management and scheduling software.

At UJET we are redefining customer experience with our cloud contact center platform.

Humanity enables you to forecast demand, automate scheduling and communications, and improve employee experiences.

Maximize your team’s time and effort with optimized staffing, insightful metrics, and automated tasks all within one platform.

Our facility management software, ServiceNow Workplace Service Delivery (WSD), automates and simplifies your tasks for a smooth-running workplace.

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

See how OnShift's next-generation workforce management software is redefining the employee experience in long-term care and senior living.

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

ScheduleFlex is purpose-built for service organizations with fast-changing shift needs such as those in healthcare, staffing and public safety.

Optimize your workforce like never before. Dayshape is an AI-powered planning and scheduling platform built for professional services firms.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

Our workforce management software simplifies hiring and enhances employee engagement. Optimize your HR processes effectively with Rytfit.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

At Workrede, we drive business transformation through intelligence and human participation. We enable people, purpose, and process with every communication.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

NextCrew provides the best on-demand staffing software that helps temporary staffing agencies succeed in the growing gig economy. Get a free demo today.

A solution designed for time & attendance, staff scheduling, human capital management and more. Specifically for long term care & senior care. Book a free demo!

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Discover how Verint Knowledge Management can help to drive efficiency, consistency & agility across the workforce. Deliver the right knowledge, at the right time.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Workforce management software by Shiftbase is an easy-to-use tool for managing online schedules and timesheets. Start your free trial period today.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Kimedics is a physician workforce solution with a built-in scheduler and healthcare vendor management system (VMS) for locum tenens physicians, nurses, and other medical workers.

Improve healthcare productivity with symplr Workforce. Integrated time and attendance staffing and scheduling for efficient workforce management.

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

Agendrix lets you easily build employee work schedules and share them with your team instantly. Manage time offs and other requests.

Streamline HR workflows, boost enterprise HR productivity, and improve employee satisfaction with ServiceNow HR Service Delivery, our HR management software.

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Employee Scheduling the fast, easy & affordable way - unique advanced employee scheduling system keeps your employees happy and saves you time and money. Try it free.

Ubeya is the #1 workforce management software that helps with staff scheduling, employee onboarding, payrolI integration, workforce solution temporary staffing, temporary placement and the gig economy.

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

Deliver modern, relevant commerce experiences your customers will love · Launch your business, your way.

Cornerstone's adaptive HCM solutions provide an end-to-end, skills-forward, and AI-powered system built for the new way we all work.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

The most value-driven resource management, planning and scheduling software that helps in managing organizational resource allocation and project scheduling conveniently.

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

WebEngage offers CDP, Omnichannel Campaign Manager and Web & App Personalization Engine - to help brands boost their revenue from existing customers.

Da Vinci's sophisticated, cloud-based WMS offers unmatched service for growing 3PLs & brands. Get started today!

Employee scheduling, time tracking, HR and communication. Our all-in-one solution uses advanced AI on web, tablet and mobile to supercharge your business

Optimize talent acquisition to find top talent, automate recruiting and onboarding tasks, and get insights on your internal talent pool to match them to roles.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Deputy is easy-to-use employee scheduling, workforce management & time clock software. Get started today & see how much time you could save!

Stay competitive by making your operations data-driven, autonomous and adaptive with RELEX’s supply chain & retail planning platform. Learn more.

Construction Workforce Management Software that helps you create more accurate payroll and improve project profitability by measuring and managing your crew through one easy-to-use app.

Industry-leading Security Workforce Management Software. Streamline guard touring, back office, payroll, and more. Enhance security with confidence.

See how the PlanSource benefits management platform can help you save time, reduce benefit costs & maximize employee engagement w/ end-to-end benefits solutions

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

Agentnoon's Workforce Planning and Organizational Design Software that helps you plan, build & visualize an efficient org with data driven insights.

Increase workforce performance, reduce labor costs, and boost employee engagement with Smartlinx. Make work, work better!

TASKE creates software for contact center management that monitors activity in up-to-the-second real-time and reports on performance. See what every agent and resource in your business is doing.

CEIPAL Workforce, a cloud based HR software helps to automate the HR process to build a better workplace effectively. Get Started Now!

FM:Systems workplace management solutions enable productivity, collaboration, and insights within your workplace. Learn more here.

The leading task management platform for Retail Operations | Cegid Retail Store Excellence (ex StorIQ)

AI-powered resource management software and capacity planning tool. Visually manage your workforce to allocate staff, plan projects, and forecast headcount.

Pacvue's unified commerce platform integrates retail media, commerce management and robust measurement tools into one solution.

Learn how Pega’s agile customer service solutions boost agent productivity, provide proactive service, and leverage intelligent automation to minimize costs.

QStory - unlocking hidden capacity, your teams’ potential, cost savings and productivity gains. Click to find out more.

A whole new way to listen to employee feedback with employee surveys. Our continuous listening platform gives you the real-time insight you need to take action to engage and empower your teams. Learn more today!

Powered by AI, the Phenom Intelligenct Talent Experience platform is a single solution that helps candidates find and choose you faster, employees develop their skills and evolve, recruiters become wildly productive, and managers build stronger teams.

Cloud-Based Inventory & Warehouse Management system (WMS). Optimize Your End-to-End Supply Chain Performance Maximize efficiency, minimize costs, and boost productivity.

When I Work is easy-to-use employee scheduling, time tracking, and payroll software. Simplify the shift and start your free 14-day trial today!

Discrete manufacturers around the world rely on Infor LN for organizational transparency, optimized business processes, and reduced software customizations

Optimize contact center operations and elevate the customer experience with the leading automated quality monitoring solution.

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Automate your business & simplify your life with Omnify's all-in-one online booking system that streamlines operations through one simple dashboard.

Zenarate AI Coach is the simulation training software for improving agent performance during live customer and prospect engagements.

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Discover the mpro5 app, a management software platform trusted by 260,000+ sites, helping businesses save time and money while increasing performance!

The industry's most advanced, easy to use Labor Management System designed to improve performance, utilization and associate engagement.