Medallia Customer Experience Alternatives (January 2026)

Medallia Customer Experience

Medallia Customer Experience

https://www.medalli.com/suite/customer-experience/

Create exceptional customer experiences at scale with Medallia

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1.
Medallia Digital Experience Analytics - Medallia
https://www.medalli
.com/products/digital-experience-analytics/

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

2.
Medallia Agent Connect: Empower your customer service teams from anywhere
https://www.medalli
.com/products/agent-connect/

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

3.
Transform experiences and deliver results with Medallia Concierge
https://www.medalli
.com/products/concierge/

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

4.
Customer Experience (CX) Management Software - Qualtrics
https://www.qualtric
.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

5.
Consumer Behavior Insights Platform - Medallia
https://www.medalli
.com/products/sense360/

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

6.
Qualtrics CoreXM
https://www.qualtric
.com/en-gb/core-xm-2/

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

7.
Experience.com: Platform for Customer & Employee Experience Management
https://www.experienc
.com/

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

8.
Contentsquare | Digital Experience Platform (DXP) | Customer Experience
https://www.contentsquar
.com/

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

9.
Customer Experience Management for B2B Companies
https://www.retentl
.com/

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.