Jira Service Management Alternatives (September 2025)

Make the impossible, possible in Jira. Plan, track, and release world-class software with the number one project management tool for agile teams.

JXL is an app that combines the power of Jira with the features to get things done, enabling users to inline edit issues in highly customizable spreadsheets.

Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

Manage tickets, automate workflows, and offer self-service capabilities. 30-day free trial.

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

Ship better software faster with AI-powered SDLC insights, automated developer workflows & business-aligned allocations. Connect your Git, JIRA, CI/CD, Slack within minutes & improve your engineering productivity. Try for FREE now!

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

BMC Helix ITSM provides predictive IT service management for your modern enterprise.

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

Optimize your workflow with data-driven insights from CodeTogether. Accelerate delivery, improve quality, and make smarter decisions. Start a free trial today.

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

ProWorkflow enables teams to deliver higher quality work, faster results and better communication. Try for Free.

Atlassian's team collaboration software like Jira, Confluence and Trello help teams organize, discuss, and complete shared work.

Atlassian's team collaboration software like Jira, Confluence and Trello help teams organize, discuss, and complete shared work.

Cut costs and boost efficiency with Checklist Pro. Eliminate unnecessary customizations, enhance transparency, and improve end-user adoption. Free your customers from the cost of ServiceNow with our simple pricing. Try it now!

Only Wrike's work management platform gives your team full visibility and control over all your tasks and projects. Project management software has never been more collaborative.

Jile is an agile platform for product-centric delivery that supports agile methodologies, scrum and kanban. Jile enables DevOps through orchestration of continuous delivery pipeline.

Specialists in employee-led innovation, engagement & employee ideas, we exists to help bring good ideas to life every day, everywhere from everyone.

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

Unlock comprehensive visibility and control over your IT assets and services.

TrustCloud’s Programmatic and Predictive AI is the fastest way to accurately pass compliance audits, automate risk assessments, and complete security questionnaires

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

Configurable on-premises service desk that’s easy to own, use, and administer

Scale your teams while maintaining control of your environment with Atlassian Data Center, our self-managed enterprise edition

Peeklogic Connector is an application by Peeklogic company to integrate Salesforce and Jira for better Sales and IT depts cooperation.

Maximize success in clinical trials! Pioneer progress with our industry-leading solutions. Discover more Now!

Snipe-IT is a free, open source IT asset management system written in PHP

Start improving your Digital Employee Experience today! Applixure is an easy tool for end-user IT to ensure employees' computers & software work smoothly.

Discover the power of GPT-4o supported AI chatbots for exceptional customer service. Empower your team and reduce workload with our all-in-one automated solution.

Work anytime, anywhere with Asana. Keep remote and distributed teams, and your entire organization, focused on their goals, projects, and tasks with Asana.

Trusted by industry leaders, PIMworks lets you move faster and smarter. Watch your ROI soar as product data management becomes effortless.

Asana for Gmail add-on

Empower your business to achieve goals faster with visual collaboration and workflow automation for increased efficiency and profits.

✅ Looking for an all-in-one membership management software for your organization? Discover Springly, start a 14-day free trial with no credit card required. 4.8/5 star rating on Google and Capterra.

IT teams run better with Atera's IT management platform - including RMM, IT automations, patch management and groundbreaking AI ticketing capabilities.

BMC Helix Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business.

Discover how ProjectDox can transform your project management with secure, efficient document sharing and collaboration tools

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Advance your team's identity management with Crowd. Sign sign-on and centralized identity management to create a seamless login experience.

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

The best collaborative platform to get feedback and creative input from clients and internal teams.

Trusted by millions, Basecamp puts everything you need to get work done in one place. It’s the calm, organized way to manage projects, work with clients, and communicate company-wide.

Revolutionize PRD writing with Delibr AI's dynamic templates, decision facilitation and two-way Jira integration.

Maximize your business' efficiency with Workast - the ultimate work management platform. Streamline your collaboration and accomplish more in less time. Get started today and see how Workast can help you.

Blazing fast API and marketing dashboard. Stop wasting dev time and free marketers from your legacy CMS.

Pilates studio software and studio booking system; a fully inclusive and cost-effective management, Class Swap and online booking software.

Bitbucket Cloud is a Git-based code and CI/CD tool optimized for teams using Jira.

ilert makes handling incident response, on call management and uptime monitoring a breeze for your teams. Sign up for a free 14 day trial!

Unleash the potential of comprehensive software suite for enterprise management to boost your business efficiency and growth.

Automate and streamline your sales outreach process with happysales.ai. Our AI-powered platform helps you write high-converting emails quickly and easily, while also improving the efficiency of your sales team. Join private beta!

Level up policyholder satisfaction with VCA Claims Management Software, formerly known as Virtual Claims Adjuster – enabling transparency, efficiency and speed.

Elevate your digital presence with the ultimate combination of headless CMS and Penzle's cutting-edge features.

Explore QMetry's innovative test management solutions designed to streamline your software testing process and enhance team collaboration. Drive efficiency with comprehensive test automation capabilities and harness the power of AI in testing.

BMC Helix Client Management automates endpoint management, lowers cost and security risk and maintains compliance for optimal service management.

Discover how Ergonode PIM transforms your product data management, enhancing efficiency and market reach. Start optimizing now!

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Say goodbye to slow, stressful software and build your online presence with a platform that’s swift instead. Save time and delight customers with a cohesive online experience.

iObeya digitizes the obeya experience, providing an easy, powerful and secure way to connect Lean & Agile teams-of-teams in the new work environment.

Discover Esevel's powerful IT management solution for remote teams. Enhance security, manage devices, in-country IT support and more

ProShop ERP can improve manufacturing efficiency. Schedule a demo of our enterprise resource planning software for the manufacturing industry.

Automate e2e tests without the time-consuming drudgery of test maintenance. Now with self-healing AI.

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Try it free today!

Our mission is to make the world more productive. To do this, we built one app to replace them all - Tasks, Docs, Goals, and Chat.

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

Automated compliance management software to help you efficiently grow from one security framework to many, including SOC 2, ISO 27001, NIST, and PCI.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

TM Cloud has been acquired by Alt Legal. Alt Legal’s mission is to make the lives of trademark professionalseasier which is why we’re known as the “I ♡ Trademarks” company!

Value stream management optimizes work flow for increased customer value. Plutora integrates with Jira, ServiceNow, and Jenkins, enhancing DevOps toolchains from idea to post-production with bi-directional communication.

Optimize software and cloud costs, manage your knowledge, and streamline IT operations with AI-powered solutions from USU.

Built for construction. Automate your budgets, job costing, draws, bookkeeping, receipt capture, vendor compliance, and more - all with dedicated customer support

Eden builds user-friendly workplace experience software to enable your teams to work better. Learn about our workplace solutions here.

This product has charges associated with it for seller support. The Node.js 13 on Ubuntu 20 AMI provides developers with a powerful platform for building scalable and high-performance applications. Featuring the latest version of Node.js, this AMI ensures you can leverage modern JavaScript capabilities while benefiting from Ubuntu's stability and extensive package ecosystem. Ideal for microservices, web applications, and real-time applications like chat programs or gaming servers, this AMI simplifies deployment and enhances resource management in the AWS EC2 environment. With support for asynchronous programming and a variety of robust modules, your development pipeline can be more efficient. Quickly spin up your Node.js environment with this pre-configured AMI and accelerate your project timelines by reducing setup and configuration complexities.

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

Experience the future of surveys with BlockSurvey. Ensure data privacy and security with end-to-end encryption and anonymous surveys. Save time and reduce costs with AI-driven survey creation, personalization, and data analysis. Enhance engagement and improve data quality with our modern, interactive, and accessible survey interfaces. Transform your survey process today.

Best-in-class software for managing your content creation workflows. Join us now to increase productivity, work smarter, and deliver faster!

Online restaurant employee scheduling software. Used by thousands of successful independent and franchise restaurants.

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management.

Empower store staff and manage your shop floor and back of store operations more efficiently with our Retail Management Software.

Collaborate seamlessly with your entire project team, partners, and clients, delivering projects on time and on budget with Rockelane. Try today!

Resolve critical product and downtime issues before your customers are impacted. Zenduty integrates with all your monitoring tools and alerts your engineers via Phone, Slack, Push notifications, Email, SMS, and Microsoft Teams. You can organize all your incident communications, manage your on-call, brings in all your playbooks, and analytics in one place, and resolve incidents blazingly fast.