This page breaks down Jira ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Jira’s overall reputation. This data-driven overview will show you exactly how Jira is rated - including how it compares to competitors.

Jira's Overall Rating Summary

  • Average Rating:4.4/5
  • Total Reviews:59,779 reviews
  • Sources:G2, Capterra, Trustradius, Gartner, Trustpilot, Producthunt, Getapp, Softwareadvice, Omr
  • Last updated:September 1, 2025

Jira Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.3/5
6,706+ reviews01.09.25
Capterra logoCapterra
4.4/5
15,293+ reviews01.09.25
Trustradius logoTrustradius
4/5
3,715+ reviews04.05.25
Gartner logoGartner
4.4/5
2,628+ reviews06.03.25
Trustpilot logoTrustpilot
1.5/5
101+ reviews01.09.25
Producthunt logoProducthunt
4.6/5
223+ reviews01.09.25
Getapp logoGetapp
4.4/5
15,292+ reviews01.09.25
Softwareadvice logoSoftwareadvice
4.4/5
15,293+ reviews01.09.25
Omr logoOmr
4.2/5
528+ reviews07.07.25

What is Jira?

Jira helps teams launch campaigns, plan projects, and automate tasks, offering features like task organization, goal alignment, customizable workflows, and real-time data insights. It integrates with various tools, providing a central source of truth and visibility into project progress, risks, and dependencies. Atlassian Intelligence enhances productivity by suggesting tasks based on big ideas, making Jira suitable for both complex projects and everyday tasks.

🤔 Jira vs Competitors: How Do Ratings Compare?

Check out Jira Alternatives

Frequently Asked Questions

How trustworthy is Jira?

According to Capterra and G2 review sites Jira holds ratings of 4.4/5 and 4.3/5 respectively from 21,999 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is Jira rated?

Jira has an average star rating of 4.4 out of 5 stars based on average of 59,779 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Jira public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot, Producthunt, Getapp, Softwareadvice, Omr. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Jira is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.