InMoment Text Analytics Alternatives (January 2026)

InMoment Text Analytics

Text Analytics Tools for Experience Improvement – InMoment

https://inmomen.com/text-analytics/

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

4.6/5

407+ reviews

Reviewed on:

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1.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

2.
Analyze free text comments through AI | Caplena
https://caplen
.com/

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

3.
Customer Experience (CX) Management Software - Qualtrics
https://www.qualtric
.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

4.
Medallia Digital Experience Analytics - Medallia
https://www.medalli
.com/products/digital-experience-analytics/

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

5.
Keatext | AI-Based Text Analytics
https://www.keatex
.ai/

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

6.
SentiSum | AI-Powered Customer Experience Analytics Platform
https://www.sentisu
.com/

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

7.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

8.
Speech Analytics Software for Contact Centers | Verint
https://www.verin
.com/speech-analytics/

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

9.
Customer Feedback Analysis | Thematic
https://getthemati
.com/

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.