InMoment Text Analytics Alternatives (September 2025)

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

Create exceptional customer experiences at scale with Medallia

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Discover a behavioral data platform that surfaces user sentiment buried between clicks to create better products that win loyal customers for life.

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Make consumer-centric decisions at scale with Synthesio's AI-enabled consumer intelligence suite. Analyze billions of online conversations.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

Extracting the comments of pages to analyse and present the insights in them.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Improve UX and conversions with digital experience analytics! Use session replay, heatmaps, and feedback to improve website user experience

Sprinklr Insights helps you understand customer sentiment, predict potential crises, and analyze market trends. Create insight-driven strategies that perform!

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Prueba gratis Contáctanos Ya nos eligen +1,200 marcas en +25 países >> Analiza múltiples fuentes de datos y consolida todo en un solo lugar. Soluciones eficientes para cada desafío de tu negocio. Tus datos centralizados,clasificados y desglosados Analiza, gestiona y comprende el rendimiento de todas tus acciones de marketing desde una sola plataforma.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Award-winning consumer intelligence and social listening software that empowers agencies and enterprises to make research-based business decisions.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Transform your data management with AcuitySpark from Visionet Systems. Discover how our advanced AI-driven solution enhances data integration, insights, and decision-making to drive your business forward with precision and efficiency.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Your online reputation management tool. Semantic analysis and artificial intelligence to measure and improve your reputation. A single interface to centralize the mentions and reviews posted about your business

It’s all in the name – at MarketResponse we make sure you’re in tune with your market. With us, you’re ready to respond quickly and effectively to current trends and to the changing needs of your target audience. We’ll also help you carve out unique space for your brand and guide you in the creation of outstanding customer and employee experiences. What’s more, we ensure you stay relevant thanks to data driven digital campaigns and state-of-the-art marketing and research technology.

Understand your audience for better marketing decisions and ROI. Get website & marketing analytics anywhere in the customer journey with Adobe Analytics.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Powerful user testing platform to get real customer feedback remotely. Improve UX (User Experience) and usability for your websites and apps.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

Revuze customer insights platform - Make data driven decisions based on consumer sentiment metrics and AI sentiment analysis tools.

Optimize your digital strategy with Quantum Metric's real-time analytics platform. Improve customer experiences and increase conversions.

Enterpret helps teams centralize and analyze customer feedback by using adaptive AI models to extract insights.

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

The customer experience dashboard for hospitality operators.

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

PigeonLine's ResearchAI makes business intelligence easy, such as text analysis (thematic analysis / topic modelling).

InMarket is a leader in real-time marketing and measurement. Our mission is to help marketers connect brands with customers, when & where it matters most.

Get unparalleled insights into modern consumer shifting behaviors as well as the attitudes, opinions, and promotions that influence them. Get your demo now!

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

A global leader in audience insights, data and analytics, Nielsen shapes the future of media with accurate measurement of what people listen to and watch.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

Unlock the power of text analytics solution with advanced machine learning topic modeling. Immersive 2D/3D maps, interactive topic graph, summaries, wordcloud, entity recognition, and AI-powered Q&A. Get actionable insights effortlessly.

One Model’s people analytics software transforms your HR data into dashboards, reports, predictive models, and automated insights for brilliant talent decisions.

Put community at the center of your market and experience research to get better customer insights and deliver better customer and user experiences.

Nexis® Social Analytics and data intelligence tool empowering brands to make more informed business decisions based on social insights. Try it now!

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Alchemer is transforming insights into action with powerful experience management & survey software.

Mintel is a global market intelligence agency. We provide market research, industry expertise & data insights to help you make better business decisions faster.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

SessionStack empowers e-commerce businesses to boost their conversion rates through actionable, AI-driven insights.

ReviewTrackers is an award-winning online reputation management software company that helps businesses discover actionable insights about their customers. Request a demo.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

CallTrackingMetrics lets you track and attribute online and offline leads and get the comprehensive data you need to make confident marketing decisions.

dscout’s experience research platform uses a mobile app and +100K eager participants to efficiently capture in-the-moment video and make insights easy to…

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.