Eltropy Alternatives (September 2025)

The Glia unified interaction platform transforms how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and AI.

CommBox – AI Omnichannel Customer Communications Platform

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

Future-proof your digital banking presence with digital banking solutions featuring best-in-class user experience and powered by data insights.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Business communication solutions from net2phone streamline workflows, effortlessly collaborate, and build customer relationships that last.

Q2 creates simple, smart, end-to-end banking and lending experiences that make you an indispensable partner on your customers’ financial journeys

Explore MeridianLink's industry-leading suite of digital lending solutions for banks, credit unions, fintechs, and more.

Transform your financial institution with the innovative nCino platform—built by bankers for bankers.

Intermedia's Unite platform offers unified communication solution for SMBs that combines a phone system, video conferencing, & more. Get a quote today!

Own the primary customer relationship and grow business value with the only all-in-one platform for payments, cash management, treasury management, and a B2B payments network.

Transform businesses into AI-first organizations

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Streamline business communication with RingEX. Enjoy unified communications and collaboration with our all-in-one solution.

Explore the latest trends in Conversational AI & Conversational Insights. Let our experts help you maximize your profits with Conversational AI.

The World's First and Only Conversational Marketing and Sales Platform…

Engage your audiences like never before by combining the power of human-like Digital Avatars and Conversational AI.

Target the right students with the right personalized messages at scale with AI-based Blended Messaging™.

Knowlarity provides the best cloud IVR(Interactive Voice Response) System or solution for your business which is an automated call management solution. Use our top hosted IVR service to respond to all the customer queries professionally with personalized greetings.

Accelerate your digital transformation with BUSINESSNEXT's universe of composable platforms and applications. Over 1 million+ bankers trust us worldwide.

Sestek develops AI-powered solutions using text-to-speech, speech recognition, natural language processing and voice biometrics technologies

Intelligent business phone calls, SMS, and WhatsApp conversations for teams that don’t sit around waiting for calls. Built mobile-first for humans on the move.

We bridge the gap between complex technical processes and intuitive conversations. Our Conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues.

Enhance lead conversion with Conversational AI. Automate revenue interactions, engage at scale, and interact via Email, Chat, SMS.

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

Vonage offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centers and Communications APIs.

With eGain Messaging Hub, eGain has rearchitected its platform to handle messaging channels and consumer-to-business interactions over them, in a new way.

Trengo's customer engagement platform combines customers’ favourite channels, collaborative features, AI and automation. It's the all-in-one solution.

Maximize recovery rates and member satisfaction while minimizing loan servicing costs with Lexop's digital collections software.

We are the pioneers of Engagement Banking. Our industry-leading platform helps banks and other financial institutions get closer to their customers like…

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

The #1 knowledge-powered customer engagement platform for enterprise and government

See a holistic view of your customers and the means to serve them better with a CRM software made by bankers, for bankers. Let's chat today!

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

The only AI platform that delivers enterprise solutions for call center compliance, real-time conversation intelligence, and call sentiment analysis into every conversation.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Conversational AI can protect your staff from repetitive calls and messages, improve customer engagement and stretch operational dollars. Book a demo with Hyro.

LoyJoy is the Conversational AI platform offering chat-based process automation, ChatGPT's generative AI, and live chat.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

Communications API for chat, AI chatbots, SMS, WhatsApp, voice, video, KakaoTalk, and in-app notifications with Sendbird's all-in-one communications API platform.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

Evolve with our commerce platform. Purpose built for the retail edge; run efficiently with centralized application and infrastructure lifecycle management.

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

Telnyx offers solutions tailored to your industry needs, from AI to call tracking. Enhance your business capabilities with our specialized solutions.

The only end-to-end customer engagement platform powered by proven conversational and generative AI technology.

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

Transform employee experience and internal comms with Simpplr’s AI-powered employee experience platform. Go beyond the intranet.

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

Espressive's AI-driven automation elevates workplace support for enterprises, enhancing productivity & satisfaction from day 1.

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

Create sustainable growth and increase loyalty with a customer engagement platform that’s purpose-built for financial institutions.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

MSG91 cloud communications platform integrates cloud-based voice, video, messaging, chat, & collaboration into any app, service, or business process. Request a demo for cloud based communication today!

Engaging your employees at every moment from hire to retire, and delivering engagement insights to help you support, promote, and retain your people.

Whippy | Business Messaging & Automation.

Start sending transactional and marketing email in minutes. Easily scale to enterprise-volume with Twilio SendGrid’s Email API. Try it free!

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Logilab is cloud based (ELN) electronic lab notebook software which ensures data security and accessibility from anywhere. Experience the best digital lab notebook and revolutionize your laboratory operations.

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

Tap into the power of unified data to enhance forecasting, budgeting, and financial planning. Learn more about Banner Finance.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

One intelligent platform with all the AI tools, best-practice content, learning assets and expert services to supercharge business communication and presentation productivity.

Validate users across SMS and preferred channels at scale with the Twilio Verify API, a turnkey, passwordless authentication solution that enables seamless and secure user onboarding, reduces fraud, and optimizes delivery rates without the heavy lifting. Twilio handles all your connectivity, channels, OTP generation, and more—so you don’t have to.

A Unified Contact Center Platform

Get healthcare chatbots, secure texting, and a digital front door that is HIPAA-compliant. Maximize communication between healthcare teams and patients in real-time.

Enhance your customer and employee communications experience with Poppulo's omni-channel solutions, including email, digital signage, mobile apps and more.

CallTrackingMetrics lets you track and attribute online and offline leads and get the comprehensive data you need to make confident marketing decisions.

First smart No-SDK customer engagement platfrom. Best tool for Push, Email campaigns powered by generative AI

Discover FICO Customer Communication Service management, including digital communications for fraud management & debt collection.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Axios HQ is an Internal Communications Management platform powered by Smart Brevity — a communications formula based on brain science. See how it works.

Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate and innovate financial services workflows. It is a vibrant community of over half a million financial professionals with a trusted directory and serves over 1000 institutions. Symphony is powering over 2,000 community built applications and bots.

Building Models & Products for TTS, Avatars, LipSync and Conversational Speech!

We help churches, ministries and non-profits easily capture, connect, and communicate using texts, voice calls, and digital automation.

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

From text-to-chat, make every message count. Trusted by 950+ institutions, Mongoose enables a 200% inquiry increase, and 98% student retention rate.