Dixa Alternatives (September 2025)

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

CommBox – AI Omnichannel Customer Communications Platform

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Boost your revenue with AI conversations! Schedule a demo.

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

Join 15,0000+ customers using Comm100's all-in-one omnichannel communication platform - live chat, bots, automation, email, and more!

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

Conversational AI can protect your staff from repetitive calls and messages, improve customer engagement and stretch operational dollars. Book a demo with Hyro.

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Discover HaloCRM. All-inclusive, omnichannel CRM software for exceptional customer service and sales teams.

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

Zoho SalesIQ is a complete customer engagement platform, that helps businesses to efficiently engage their website visitors & customers, at all times. Try now!

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

Turn your conversations into conversions with ChatMaxima’s conversational marketing software. Our AI-powered chatbots drive sales and improve customer engagement. Sign up now.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

LoyJoy is the Conversational AI platform offering chat-based process automation, ChatGPT's generative AI, and live chat.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

With eGain Messaging Hub, eGain has rearchitected its platform to handle messaging channels and consumer-to-business interactions over them, in a new way.

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

At UJET we are redefining customer experience with our cloud contact center platform.

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

Zowie is the AI customer service suite built for ecommerce. Save money, make money, and wow your customers by delivering value in every interaction.

Découvrez easiware, le logiciel de service client omnicanal qui permet aux agents du service client de gérer leur relation client.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

The #1 Real-Time Guidance Platform for Contact Centers powered by AI. Help agents say the right thing on every call. Learn More.

Unlock the full potential of your phone calls. Learn how Invoca’s analytics and automation help businesses win more new customers for less money.

Cloud-based marketing automation platform that unites a CDP, loyalty program, omnichannel communications and more to create personalized customer experiences

Create AI-personalized workflows across all messaging channels. Discover how SleekFlow's Conversational AI revolutionizes and automates customer interactions.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Engage with your customers. All in one place. Learn more about how Botsplash and how it enables you to engage your customers over chat platforms.

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

Tenfold connects systems of engagement and customer data to enable contextual continuous conversations. Get a free demo today.

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Customer-led Growth Platform for Marketers Unlock the revenue potential of your customers Get Started Start Platform Tour Drive Customer-led Growth Across Every Channel Engage Customers Create real-time, omnichannel experiences using an enterprise-scale platform Personalize Experiences Combine configurable online, in-app programs with rich targeting Reward Progress Use a wide range of rewards to encourage behavior and

JustCall is an All-in-One Business Communication Platform that offers a cloud phone system and SMS solution for sales and customer support teams. Leverage automation, analytics, and other call tools for contact centers.

Emarsys, a leading provider of marketing software, enables true, one-to-one interactions between marketers and consumers.