BMC Helix Digital Workplace Alternatives (September 2025)

BMC Helix ITSM provides predictive IT service management for your modern enterprise.

BMC Helix Platform enables developers and business users to easily create custom enterprise applications in the cloud.

Unlock comprehensive visibility and control over your IT assets and services.

Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

BMC Helix Client Management automates endpoint management, lowers cost and security risk and maintains compliance for optimal service management.

BMC Helix Configuration Management Database (CMDB) enriches ecosystem workflow with a business aware, single reference source for assets & services.

TrueSight Automation for Servers from BMC allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Middleware Management helps to eliminate the dangers of having a complex middleware layer through monitoring, administration, and transaction tracing.

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

BMC Helix Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business.

Eliminate network outages and downtime by automating network configuration, change, and compliance processes, using TrueSight Automation for Networks.

TrueSight Infrastructure offers early, accurate detection, diagnosis, prioritization, and resolution of service issues.

Lower costs, increase availability, and eliminate guesswork for monitoring and managing z/OS and z/OS UNIX.

Reimagine every process as a digital workflow. With ServiceNow App Engine, you can build and extend workflow apps to work the way you work.

Empower your employees, wherever they are, through digitally optimized communication, training and task management.

IBM Business Automation Workflow helps you automate your digital workflows to increase productivity, efficiency and insights — on premises or on cloud.

Connect your entire financial institution with one platform. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

ServiceNow digital workflows let employees work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

4me combines ITSM, ESM and SIAM capabilities so that IT, HR and Facilities can work together, as well as with external providers.

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

Our facility management software, ServiceNow Workplace Service Delivery (WSD), automates and simplifies your tasks for a smooth-running workplace.

Almaden provide Digital Employee Experience Management and IT Asset Management solutions to organizations worldwide. Improve your experience with Almaden.

Bring people & resources together with today's digital workplace by Igloo, built to support your organization's culture, productivity, & engagement.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

IBM Cloud Pak for Business Automation is a modular set of integrated software components for operations management and automation.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

IBM Blueworks Live is a cloud-based software that provides a dedicated, collaborative anywhere environment to build and improve business processes through process mapping.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

Learn how Pega’s agile customer service solutions boost agent productivity, provide proactive service, and leverage intelligent automation to minimize costs.

Embedded intelligence to proactively prevent problems, fix issues faster and get more done.

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

IBM FileNet Content Manager provides low-code tools and capabilities to help create meaningful business applications on any cloud.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

The IBM UrbanCode family of software products helps you deliver software to market faster by accelerating application delivery and reducing manual processes.

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

HCL Technologies, a leading global technology company, has launched HCL DRYiCE Software’s ‘AI-Driven and Automation-Powered Employee Experience’ (AEX), an end-to-end digital workplace solution that transforms employee experience and fosters productivity while optimizing costs through artificial intelligence (AI), automation, and self-help capabilities.

eXo Platform, the Best Digital Workplace Software, helps companies by creating a digital workplace to boost employee engagement and increase productivity.

Entuity software delivers all-in-one network monitoring software for faster insights and manageable network alerts. Learn more here.

Flexera One enables IT professionals to reduce risk, improve security, drive strategic technology initiatives and maximize business value from their hybrid IT investments.

Houseware's AI Agent workforce embeds in your org, across 100+ of tools, and tackle tasks proactively for specialized goals.

SoWork is your Smart Virtual Office. It gives your remote team efficiency, presence, spontaneity, and connection.

Digitate empowers businesses with AI-driven software for autonomy and efficiency. Fulfill commitments seamlessly. Lead your enterprise into the future now!

Control-M for Mainframe quickly and securely automates workflow orchestration and reduces risk and errors, realizing your mainframe's full value.

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

HCL Connections is the Enterprise Collaboration Platform powered by efficient software that offers digital employee engagement solutions to enhance the experience and support a collaborative workspace in modern enterprises.

Harness AI to proactively manage the work that matters most with the Now Platform, the ServiceNow cloud platform.

Enhance employee engagement with an intuitive and personalized digital workplace experience using SAP SuccessFactors Work Zone.

Advanced AI platform, for NER, sentiment analysis, emotion analysis, text classification, summarization, dialogue summarization, question answering, text generation, image generation, translation, language detection, grammar and spelling correction, intent classification, paraphrasing and rewriting, code generation, chatbot/conversational AI, automatic speech recognition api, speech to text, semantic similarity, semantic search, speech synthesis, Part-Of-Speech tagging, tokenization, lemmatization, and embeddings. Use the best AI engines without sacrificing data privacy.

Connect processes, people and technologies in a single digital business transformation platform. Deliver first results in 4-weeks and accelerate business development.

TrueSight Capacity Optimization aligns IT resources with service demands and business priorities, resulting in on-time service delivery and optimized costs.

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

HCL Digital Experience: The trusted platform to build personalized customer, business, and employee experiences. Drag-and-drop tools, 2000+ APIs, cloud deployment and more.

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

Transform employee experience and internal comms with Simpplr’s AI-powered employee experience platform. Go beyond the intranet.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

LumApps is the only intranet packaged solution that enables employees to feel connected to their organization and engaged in their work from anywhere by delivering a modern, smart digital headquarters that empowers your employees to design a work experience that works for them.

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Easily track IT expenses related to mobile, fixed, and cloud in one scalable, automated platform natively built on ServiceNow.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Discover RiskImmune, your ultimate solution for Third-Party Risk Management. Empower your business with our cutting-edge platform designed to identify, assess, and mitigate risks associated with external partners and vendors. Experience seamless integration, real-time monitoring, and comprehensive risk analysis to safeguard your operations and enhance compliance. Stay ahead of potential threats with RiskImmune’s innovative tools and expert insights. Optimize your third-party interactions and build a resilient business foundation with RiskImmune.

Enterprsie Chatbot platform. Most powerful NLP. Voicebot. Omnichannel Chatbot. Jetlink is the new front line of your customer service, empowering businesses to provide personalized experiences at scale - Jetlink's low-code / no-code powerful AI chatbot raises CSAT, reduces churn, and drives revenue

Appspace is the workspace management software for your whole team that lets you manage it all – from employee communications to your physical office spaces.

IBM Maximo Application Suite is a set of applications for asset monitoring, management, predictive maintenance and reliability planning. It’s available as managed SaaS or deployable in any Red Hat OpenShift environment.

Hornbill is the workflow app everyone can use—across your whole organization

We believe students and staff deserve a future-forward student services platform that does it all with no hiccups. That’s why we’re reinventing EdTech for an era that demands and deserves more.

Help your environmental, social, and governance (ESG) program run smoothly with accurate ESG data collection, management, reporting, and performance tracking.

Eptura Workplace equips you with the tools you need to get more from your space, and create the ideal work environment for everyone.

Integra todos tus canales digitales Enriquece tu Contact Center Genesys incorporandoredes sociales, mensajería digital y videollamadas. Contacto Video PureSocial incorpora todos los canales digital

Workplace Experience Platform for: desk booking, meeting room booking. work planning, workplace analytics and visitor management.

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

OfficeRnD Hybrid is easy-to-use hybrid workplace management and scheduling software, preferred by forward-thinking companies worldwide.

ServiceNow DevOps minimizes friction between IT operations and development by enabling scalable, enterprise Devops.

Ivanti's workspace management software simplifies desktop configuration, cuts IT costs and secures user sessions while optimizing the user experience.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Ramco ERP System is a cloud, mobile, bot and AI-powered Enterprise resource planning (ERP) software covering Finance, Accounting, HR, Payroll, EAM, Supply Chain, Production, and Project Management all in one unified platform.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

TRIRIGA Application Suite – intelligent asset management and integrated workplace management system (IWMS).

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

Huler makes working together effortless. Explore the ground-breaking EXP that reduces tech sprawl and maximises engagement.

2024's Premier AI Chatbot Builder Platform: Quickly Deploy Custom GPT Chatbots in Under 5 Minutes. Experience seamless integration with leading technologies including OpenAI and Google AI's Gemini, ensuring a comprehensive communication experience. Our platform's flat fee structure offers a straightforward, cost-effective solution for AI-powered business communication at scale. Elevate your digital strategy with our cutting-edge solution, designed for superior engagement and customer interaction.

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

OfficeRnD products help you manage coworking, flex spaces, and hybrid workplaces and provide outstanding workplace experience to people.

Prescryptive Health empowers consumers to take charge of their medication costs with the world’s first prescription intelligence platform.

The Blink employee super-app helps organizations connect their employees with everything, and everyone, they need to thrive in their job.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Get end-to-end visibility across complex IT environments with the best data to enhance proactive IT, root cause analysis, and digital employee experience.

Gain the visibility and information to deliver focused patient care with Healthcare and Life Sciences Management by ServiceNow.

eAutomate® automates key processes and workflows harnessing the power and repetition of continuous robotic process automation to empower and enhance customer engagement

ServiceNow Agile Development enables your organization to plan, work, and realize the benefits of digital transformation and keep efforts aligned to strategy.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

From internal communications to surveys, knowledge and task management, and more, equip your company with a unified intranet to boost culture and work towards the common vision.

Transform talent management with Workera’s verified skills intelligence platform, empowering your team to hire, upskill, and grow using data-driven insights.