BMC Helix Remedyforce Ratings (September 2025)
This page breaks down BMC Helix Remedyforce ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand BMC Helix Remedyforce’s overall reputation. This data-driven overview will show you exactly how BMC Helix Remedyforce is rated - including how it compares to competitors.
BMC Helix Remedyforce's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:242 reviews
- Sources:G2, Trustradius, Gartner
- Last updated:September 1, 2025
BMC Helix Remedyforce Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 3.9/5 | 48+ reviews | 01.09.25 |
 Trustradius | 4/5 | 59+ reviews | 01.09.25 |
 Gartner | 4.3/5 | 135+ reviews | 05.08.25 |
What is BMC Helix Remedyforce?
BMC Helix Remedyforce is a comprehensive IT service management solution built on Salesforce cloud, designed for mid-size companies to combine IT operations management and cognitive capabilities, ensuring efficiency, compliance, and security. Key features include intelligent omni-channel self-service, comprehensive functionality for incident, problem, change, and service level management, intuitive dashboards and reporting, and seamless upgrades with no software or hardware to manage. It offers predictive ITSM with AI, machine learning, and automation, providing smart suggestions for agents and users, and enabling collaboration through various channels.
🤔 BMC Helix Remedyforce vs Competitors: How Do Ratings Compare?
Check out BMC Helix Remedyforce AlternativesFrequently Asked Questions
How trustworthy is BMC Helix Remedyforce?
According to Gartner and Trustradius review sites BMC Helix Remedyforce holds ratings of 4.3/5 and 4/5 respectively from 194 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is BMC Helix Remedyforce rated?
BMC Helix Remedyforce has an average star rating of 4.1 out of 5 stars based on average of 242 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from BMC Helix Remedyforce public reviews pages on platforms: G2, Trustradius, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for BMC Helix Remedyforce is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.