BMC Helix Digital Workplace Ratings (September 2025)
This page breaks down BMC Helix Digital Workplace ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand BMC Helix Digital Workplace’s overall reputation. This data-driven overview will show you exactly how BMC Helix Digital Workplace is rated - including how it compares to competitors.
BMC Helix Digital Workplace's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:455 reviews
- Sources:G2, Capterra, Trustradius, Gartner
- Last updated:September 1, 2025
BMC Helix Digital Workplace Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 10+ reviews | 01.09.25 |
 Capterra | 0/5 | 0+ reviews | 14.08.24 |
 Trustradius | 4.45/5 | 261+ reviews | 14.01.25 |
 Gartner | 4.3/5 | 184+ reviews | 14.01.25 |
What is BMC Helix Digital Workplace?
BMC Helix Digital Workplace Advanced empowers users with personalized and engaging service management experiences, integrating KCS® v6 verified BMC Helix Knowledge Management, BMC Helix Virtual Agent with Live Chat crossover, and NLP-powered search. It allows enterprises to build custom experiences, microsites, and persona-driven journeys, offering a complete library of new out-of-the-box (OOTB) and user interface (UI) capabilities for real-time integration across devices. The platform also integrates AIOps intelligence for service health analytics and provides proactive chat notifications through BMC Helix Virtual Agent.
🤔 BMC Helix Digital Workplace vs Competitors: How Do Ratings Compare?
Check out BMC Helix Digital Workplace AlternativesFrequently Asked Questions
How trustworthy is BMC Helix Digital Workplace?
According to Trustradius and Gartner review sites BMC Helix Digital Workplace holds ratings of 4.45/5 and 4.3/5 respectively from 445 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is BMC Helix Digital Workplace rated?
BMC Helix Digital Workplace has an average star rating of 4.4 out of 5 stars based on average of 455 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from BMC Helix Digital Workplace public reviews pages on platforms: G2, Capterra, Trustradius, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for BMC Helix Digital Workplace is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.