Abstrakt Software Alternatives (January 2026)

The fastest, real-time call guidance software that is configurable to your team. It's time to avoid issues before they occur with Abstrakt.

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1.
Real-Time Guidance Platform for Contact Centers | Balto
https://www.balt
.ai/

The #1 Real-Time Guidance Platform for Contact Centers powered by AI. Help agents say the right thing on every call. Learn More.

2.
Tethr | The fastest path to contact center improvement.
https://teth
.com/

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

3.
Conversation Intelligence Software for Contact Centers | Observe.AI
https://www.observ
.ai/

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

5.
SQM Group: Customer Service QA Software
https://www.sqmgrou
.com/

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

6.
Koncert: AI-Powered Sales Dialer with Remote Salesfloor
https://www.koncer
.com/

Accelerate sales success with Koncert Platform. AI Parallel Dialer. AI Flow Dialer. Cadence. Remote Salesfloor. Caller ID Management.

7.
Contact Center Management and Monitoring Software by TASKE Technology Inc.
https://www.task
.com/

TASKE creates software for contact center management that monitors activity in up-to-the-second real-time and reports on performance. See what every agent and resource in your business is doing.

8.
Speech Analytics Software | Conversation Intelligence | CallFinder
https://www.mycallfinde
.com/

Optimize contact center operations and elevate the customer experience with the leading automated quality monitoring solution.

9.
Conversation Intelligence for Customer Experience
https://callmine
.com/

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.