SolarWinds Web Help Desk Alternatives (September 2025)

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Monitoring and optimizing multiple databases platforms has never been simpler. Get started with a Free Trial of Database Performance Analyzer now.

Hybrid Cloud Observability. Our self-hosted full-stack Observability solution is built to optimize performance, ensure availability, and reduce remediation time.

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!

SQL Sentry is a SQL Server performance monitoring tool built to help you quickly pinpoint problems and optimize performance. Free trial.

Use network traffic generator to perform WAN killer stress tests and discover 60 other network management tools in SolarWinds Engineer’s Toolset. Free trial!

Automate patching for Microsoft servers, workstations, and third-party applications with SolarWinds Patch Manager. Get a free trial!

Improve your security posture with an easy-to-use, affordable SolarWinds Security Event Manager (formerly Log & Event Manager). Try a free trial!

Kiwi CatTools is a network automation tool designed to manage configurations on network devices such as routers, switches, and firewalls. Free trial for 14 days!

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

Shape the future of apps with AppDynamics cloud monitoring and Cisco Secure Application. Start your 15-day free trial today

Kiwi Syslog Server NG can help you centralize and simplify log message management across network devices and servers.

Gain unified visibility, find and fix problems faster and take control of your data and costs.

Kentik is the network observability company. Improve network observability, performance and security. Network performance monitoring and diagnostics for traffic, routing, synthetic testing, and cloud.

Applications Manager is an application monitoring tool that helps thousands of admins across the world to ensure maximum business service uptime. Try now!

Atatus is a full-stack observability tool that let you identify the performance bottlenecks and helps you optimize your application at the right time. Try it for free!!

Spot any issue that impacts important business KPIs with Splunk APM. Accelerate MTTR by combining all the related data in intuitive visuals.

Innovate faster, operate more efficiently, and drive better business outcomes with observability, AI, automation, and application security in one platform.

Gain end-to-end visibility with Riverbed Network Observability. Get actionable insights to swiftly resolve network performance issues.

Middleware observability platform provides complete visibility into your apps & stack, so you can monitor & diagnose issues at scale.

Domotz is a network monitoring software designed for IT professionals and MSPs. Gain real-time visibility on any network. Start Your Free Trial Now.

See inside any stack, any app, at any scale, anywhere.

IT infrastructure monitoring and Full-Stack Network Monitoring Dashboard from anywhere. Full visibility of your enterprise infrastructure.

Sign up for free, no credit card required with New Relic the all-in-one observability platform for engineers to monitor, debug, and improve their entire stack.

Carrier improves visibility into hybrid infrastructure, reduces MTTR, and proactively pinpoints issues before they reach critical status through a single pane of glass view using LogicMonitor.

Unlocking deep insights with Full-Stack Observability, powerful SixthSense AI for Cognitive AIOps, Data Observability, and robust API Security.

OpsRamp is an AIOps-powered IT operations management (ITOM) solution. OpsRamp delivers hybrid IT infrastructure, cloud monitoring services, event management & automation for modern digital operations management.

Splunk Infrastructure Monitoring is a real-time monitoring and troubleshooting solution for all environments, delivering speed, scale and flexibility.

Splunk IT Service Intelligence brings a unique approach to monitoring and troubleshooting. True AIOps predicts future incidents and automatically updates alerts.

Monitor, manage, troubleshoot, and optimize your cloud environment with the leading cloud observability and management platform.

ManageEngine Analytics Plus is a self-service IT analytics solution, and provides a better look at your IT Data using rich visualizations & dashboards. Try Now!

ManageEngine OpManager is an easy to use network monitoring software & an affordable network monitoring solution to monitor network devices such as routers, switches, & more. Try now!

Centreon is a leading IT monitoring software that helps businesses ensure the availability and performance of their IT infrastructure. Try it for free.

The data platform for the hybrid world gives companies the power to unlock innovation, enhance security, and drive resilience by turning data into doing.

Software tools, services, and a community of peers to help MSPs grow and manage their business. Get RMM, UMM, SOC, NOC, Cybersecurity - all in one integrated platform.

In this video, you’ll learn how TruSTAR, now Splunk Intelligence Management, integrates with Splunk Enterprise and Enterprise Security deployments.

Generate infinite insights for all observability data at scale with Coralogix – when and where you need them – with no limitations

Optimize performance, availability, reliability, and reachability from wherever your customers and employees are with Catchpoint's IPM Suite.

Learn more about Elastic Observability — the most widely deployed GenAI optimized observability solution. You get full stack visibility and actionable insights to go from real-time to proactive....

ManageEngine powers businesses like yours to take control of your IT with enterprise-grade solutions built from the ground up.

Intermapper provides industry-leading network monitoring tools for Windows, Linux, and Mac. IT pros love it for its visual, dynamic network maps, real time alerts, and user friendly interface. Start a free 30 day trial.

Boost your IT team's efficiency with ConnectWise Automate. Powerful RMM software that automates the technical work & improves ROI. Get a free trial!

ADAudit Plus helps keep your Active Directory, file servers, Windows servers and workstations secure and compliant. Download a 30-day trial now.

The best Network Performance Monitoring software for easy network monitoring & troubleshooting for SMBs & enterprises. Deploy in minutes. Try for free.

Checkmk is a leading tool for Infrastructure and Application Monitoring. Simple configuration, scalable, flexible. Open Source and Enterprise.

Get out-of-the-box full stack monitoring and observability, expert guidance and actionable insights in a single intuitive interface with StackState.

DCIM software reinvented. Cloud-based data center infrastructure management that is powerful and easy to use. Start a 30-day free trial.

Application optimization onsite, in the cloud, or for apps anywhere.

Observability and security for teams that love open source.

Entuity software delivers all-in-one network monitoring software for faster insights and manageable network alerts. Learn more here.

Splunk Enterprise enables you to search, analyze and visualize your data to quickly act on insights from across your technology landscape. Try free today.

Consistently deliver the best service your team has to offer with the industry's most powerful RMM software, along with experts who have your back.

Mobile Device Manager Plus MSP is a mobile device management solutions targeted at Managed Service Providers

N-central gives mature MSPs & IT pros the edge to manage, automate, and orchestrate at scale. Browse the ultimate RMM platform built for the new era of IT.

Site24x7 offers both free & paid monitoring services for your entire IT environment. Monitor the health and performance of websites, servers, networks, applications, and cloud platforms and receive instant via different media when any resource experiences an issue or downtime. Sign up now!

Cloud monitoring solutions for smarter and faster DevOps ✓ Full-stack visibility into your infrastructure and application performance ✓ Start now!

Flexera One enables IT professionals to reduce risk, improve security, drive strategic technology initiatives and maximize business value from their hybrid IT investments.

Progress (formerly Ipswitch) WhatsUp Gold provides complete visibility into the status and performance of applications, network devices and servers in the cloud or on-premises.

Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management (UEM) & Endpoint protection suite that helps manage and secure various endpoints from a single console. Avail a free 30-day trial today!

Maximize revenue predictability with powerful MSP PSA software. Integrated help desk, sales & marketing, procurement, time tracking & billing. Start your free trial today!

Grafana is the open source analytics & monitoring solution for every database.

A powerful AIOps platform that provides cloud monitoring and multicloud management with automated discovery and remediation. Learn more.

Netdata is a distributed real-time, health monitoring platform for systems, hardware, containers & applications, collecting metrics. Zero configuration needed.

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

Harness unparalleled operational insight with Apica's Observatory Platform. Designed for modern enterprises, our solution delivers scalable, powerful, and cost-effective APM monitoring for complex computing ecosystems.

Vulnerability management tool lets you manage vulnerabilities from a centralized console & offers built-in patching. Try our enterprise vulnerability management software now!

meshIQ is an award winning middleware management platform that provides IT leaders to observe their integration infrastructure with ease.

Discover Acceldata's data observability platform to improve data reliability, optimize costs, and enhance operational efficiency across hybrid environments.

Gain end-to-end observability into your applications, infrastructure, and network both on cloud and hybrid environments with Azure Monitor.

Acure.io is not just another monitoring system, it is an AIOps solution that integrates ALL other log and alert monitoring systems.

Powered by an extensible data platform, Splunk Enterprise Security delivers data-driven insights so you can protect your business and mitigate risk at scale.

Cisco Catalyst SD-WAN Manager (formerly vManage) is a highly customizable dashboard that simplifies and automates the deployment, configuration, management, and operation for Cisco SD-WAN.

N-able™ Endpoint Detection and Response (EDR) helps MSPs identify and secure customer devices from the latest threats, including those antivirus can’t catch.

Auvik is cloud-based network management software for today’s changing workforce. Gain true network visibility and control. Use Auvik free for 14 days.

ManageEngine Exchange Reporter Plus is a web based Exchange Server Reporting software. It provides reports on Exchange mailboxes, mailbox size, public folders, Exchange Servers, Active Directory and the entire Exchange Infrastructure in detail.

Cloud Insights from NetApp monitors your storage infrastructure so you can quickly troubleshoot and optimize public clouds and private data centers.

Ensure fast, reliable databases with SQL Diagnostic Manager—identify, fix, and prevent issues instantly, saving time and optimizing admin efficiency.

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

OS Deployer is a comprehensive OS deployment solution that enables organizations to capture an image of OS and applications that can be deployed to laptops and desktops rapidly and easily.

Data Automation is the achilles heels of Observability, AIOps, Security and Service Management. AI Driven End-to-End Network Operations

Get the step-by-step instructions to use various features in Remote Access Plus

See how PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. Sign up for a free 14 day trial!

Monitor MySQL databases in real-time. Allows users to track MySQL configuration changes and monitor locked and long running queries.

The easiest IT management platform. No contracts or platform fees. Free onboarding and local support. An all-in-one RMM MSPs & IT departments love for growing their business.

Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

Explore WhyLabs, the leading platform for AI observability, LLM security, and model monitoring. Guardrail Generative AI applications in real-time to mitigate data leakage, prompt attacks, and hallucinations.

ManageEngine Endpoint Central MSP(Formerly Desktop Central MSP) is a comprehensive endpoint management software for MSPs with features like automated patch management, IT asset management, custom script execution, etc. Learn more!

NetFlow Analyzer is a real-time NetFlow traffic analysis tool that provides visibility into the network bandwidth performance. Download a free trial now!

From empowering employees to work in their optimal environment, to optimising flex spaces, Acall is the go-to workplace platform for hybrid teams.

Configurable on-premises service desk that’s easy to own, use, and administer

Built for modern multi-cloud, DBaaS, and hybrid database environments, simplifying your data security and compliance in any database, in any hosting.

Protect your clients' critical data in the Microsoft Cloud and provide 24/7 security monitoring for Microsoft SaaS apps. Fortify, a cybersecurity SaaS solution.

Create a multicloud strategy across any cloud for your workloads, applications, and data using Nutanix Cloud Infrastructure (NCI) services.

Increase model velocity and improve AI outcomes with Arize AI’s ML observability platform. Discover issues, diagnose problems, and improve performance.

Manage tickets, automate workflows, and offer self-service capabilities. 30-day free trial.

Google Cloud’s operations suite is designed to monitor, troubleshoot, and improve cloud infrastructure, software, and application performance.