Simplify360 Alternatives (September 2025)

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

CommBox – AI Omnichannel Customer Communications Platform

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Discover HaloCRM. All-inclusive, omnichannel CRM software for exceptional customer service and sales teams.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Create AI-personalized workflows across all messaging channels. Discover how SleekFlow's Conversational AI revolutionizes and automates customer interactions.

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

Build chatbots effortlessly with PrimeCX AI Chatbot Builder for customer support, lead generation, and appointment booking. Enhance customer interactions and streamline business processes. Get started now!

Use Umnico communication platform to enhance your Omnichannel customer support and online sales by leveraging multiple instant messages and social media in one window. Try it now for free!

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Trengo's customer engagement platform combines customers’ favourite channels, collaborative features, AI and automation. It's the all-in-one solution.

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

A Huggy é uma plataforma completa de Atendimento Digital Omnichannel para sua empresa capturar leads, engajar clientes, encantar e vender. Acesse e teste, é grátis!

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

Crexendo is a leading provider of scalable communication systems for businesses. Enabling the modern workforce through remote communication and collaboration.

Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Stames is a software platform that helps businesses unify their messaging, sales and other important data across multiple channels and apps.

Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.

First smart No-SDK customer engagement platfrom. Best tool for Push, Email campaigns powered by generative AI

Zoho SalesIQ is a complete customer engagement platform, that helps businesses to efficiently engage their website visitors & customers, at all times. Try now!

Découvrez easiware, le logiciel de service client omnicanal qui permet aux agents du service client de gérer leur relation client.

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Best IVR and VoIP Service Provider trusted by 1000+ businesses. Simplify your business communications by choosing a modern VoIP and IVR Service Provider.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Chat Breezes is a social commerce platform that helps businesses connect with customers, streamline operations, and boost sales. Start your free trial today!

Radarr is the best social listening and customer experience / online reputation platform for Asia. Marketers and CX teams can get deep social analytics, track brand sentiment, monitor competitors, identify influencers, and engage with customers using Radarr.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Transform your e-commerce CAC, retention, and support with Level-3 AI on WhatsApp. Deliver exceptional experiences and scale without growing your team!

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

Enhance lead conversion with Conversational AI. Automate revenue interactions, engage at scale, and interact via Email, Chat, SMS.

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Logik.io simplifies complex omnichannel transaction processes with the industry’s first and only composable AI-powered CPQ solution.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Liveops delivers better CX outcomes with contact center services that can scale during high-traffic or steady-state periods.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.