SearchUnify Alternatives (September 2025)

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Coveo AI. Providing Advanced search. Relevant recommendations. Unrivaled personalization The leading platform for powering ecommerce, customer service, workplace and website.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Zevi's AI-powered site search and discovery platform helps customers discover products quickly, boosting sales & conversions. Get a site search solution tailored to your needs.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

Optimize your online Enterprise store with Prefixbox’s fully managed AI Search, Recommend, and Insights solutions.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Ask a question, and Qatalog becomes your trusted knowledge navigator — instantly delivering accurate answers. Powered by AI.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Unbxd stands at the forefront of revolutionizing digital search solutions through AI. We deliver unparalleled AI-powered digital merchandising and personalization solutions tailored for your ecommerce success.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

The best Search, Merchandising, and Personalization tool for ecommerce. Easily integrate with Shopify, Magento, BigCommerce, Miva, and more.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Resolve issues faster, the first time, in complex service environments. AI learns from your data and people to deliver accurate, turn-by-turn guidance.

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

Allow your customers to find the right thing at the right time with AI-Driven search. Enhance your users experience leading to more personalized experiences, and higher average order value.

Enterprises and developers use Algolia’s AI search infrastructure to understand users and show them what they’re looking for.

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

Bevy is an AI copilot for real communities with one integrated platform for customer discussions, events and data. Bevy’s AI-powered community platform is the simplest way to start, build and grow your global community.

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

SearchStax Site Search enables marketers and developers to deliver fast, relevant site search experiences - the Search Experience Company.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Wizzy is a super-fast, advanced site search technology created for e-commerce stores built on magento, Shopify, WooCommerce, Wix, or hand-coded websites.

Our Al-powered search assistant helps you get answers to questions about your documents, websites and workplace content.

Juphy’s AI shopping assistant recommends products, answers questions, and delivers a tailored shopping experience on your website.

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

Crossing Minds' advanced AI and ML operations platform, tailored for enterprise growth. Our solutions leverage real-time data processing and machine learning to optimize user experiences and boost business metrics across industries like retail and entertainment. Partner with us and leading brands to revolutionize customer engagement with precision and scale.

Smarter commerce experience management with AI-fueled personalization, merchandising, and site search

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

Provide your shoppers with relevant & personalized B2B & B2C eCommerce search & recommendations experiences by utilizing Google Cloud Vertex AI Search for Retail technology

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Route your prompts to the best LLM endpoint. Get the best output and optimize for speed, latency and cost to supercharge your LLM applications!

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Dashworks is the AI knowledge assistant for work. Unify your knowledge bases and get instant AI-powered answers to your questions.

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Our content intelligence platform gives you data-driven insights to create relevant content with confidence. Take the guesswork out of your content marketing strategy.

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Empower your business decisions with our cutting-edge customer insights platform. Uncover valuable data-driven strategies and trends.

CommandBar gives you in-app help, natural language search, and non-annoying nudges — in one powerful platform.

Learn more about Elastic Observability — the most widely deployed GenAI optimized observability solution. You get full stack visibility and actionable insights to go from real-time to proactive....

Discover the power of Trajaan, the first search intelligence software designed for consumer insights and retail media. Dive into people's minds and gain insights to drive your business forward using our AI-powered search data analysis. Trusted by leading brands globally.

A powerful, cheap and straightforward internal search engine for your website or e-commerce. Increase sales and attract users with Doofinder Search Engine. The search engine that every website should have. Improve your onsite search engine to increase sales and be more attractive for users.

Enterprise-level digital analytics and customer engagement platform that helps enhance every customer interaction with data-driven insights.

WorkHub is a Privacy-focused Conversational AI platform to centralize knowledge management and enable automation across the organization for enhanced efficiency and productivity.

Transform businesses into AI-first organizations

Works from the front end of your store, by giving a personalized and efficient search bar to delivering actionable eCommerce insights.

Unlocking deep insights with Full-Stack Observability, powerful SixthSense AI for Cognitive AIOps, Data Observability, and robust API Security.

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

Personalize online experiences to generate greater sales. Fuel exceptional ecommerce growth through search, merchandising, and recommendation solutions.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Analysis from call recordings, real-time AI assistance to answer questions and use upsells opportunities and AI voice-bot for simple repeatable calls. Premiere Enterprise software

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.

Moveworks empower your workforce to search information, automate tasks, and create content with generative AI.

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

Ivanti Neurons for UEM fuels IT with real-time intelligence. Enable endpoints to self-heal and self-secure and provide users with a personalized self-service experience.

HCL Technologies, a leading global technology company, has launched HCL DRYiCE Software’s ‘AI-Driven and Automation-Powered Employee Experience’ (AEX), an end-to-end digital workplace solution that transforms employee experience and fosters productivity while optimizing costs through artificial intelligence (AI), automation, and self-help capabilities.

AddSearch is a lightning fast fully-featured accurate site search solutions platform with customizable design. Discover the full potential of site search.

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

Experience Long-Term Satisfaction with MySigrid your Premium Virtual Assistant Partner. Excellence in Continuity, Collaboration, and Proactive Support.

With Dialpad, you can connect teams, build ROI, and support customers—all with one Ai-powered app.

Transform your sales and customer success teams. Record calls / customer meetings, review AI-curated reels of key meeting moments, human-level summaries / notes. Coach and collaborate with meeting insights.

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

Create, maintain, and host documentation that leverages Generative AI to answer any question.

Automate localization and reduce translation costs with an AI translation platform from TextUnited. Transform your content operations today.

Syte's product discovery platform, powered by visual AI, includes eCommerce visual search, personalization engines, automated product tagging, and more.

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.