NICE CXone Alternatives (January 2026)

Leading Customer Experience (CX) AI Platform | NICE

https://www.nic.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

4.3/5

3,769+ reviews

Reviewed on:

Customer experience (CX) platform – Nicereply

https://nicerepl

.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Customer Support AI | CX Automation Platform | Forethought

https://forethough

.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys

https://www.genesy

.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

AI-Led CX Transformation Platform Provider | Cyara

https://platform.spearlin

.com/

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

Transform CX with Quiq: Conversational AI Platform

https://qui

.com/

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Medallia Customer Experience

https://www.medalli

.com/suite/customer-experience/

Create exceptional customer experiences at scale with Medallia

Avaya Experience Platform | Cloud-Based Contact Solutions

https://www.avay

.com/en/products/experience-platform/

Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results.

EnableX.io | Omnichannel Customer Engagement Platform and APIs

https://www.enable

.io/

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

D•engage - Data-centric Marketing Automation

https://dengag

.com/

Create dynamic customer engagements driven by valuable data insights. Design omni-channel campaigns on one user-friendly platform, on-cloud or on-site.