LabiKnow Alternatives (September 2025)

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

4.2/5

14+ reviews

Reviewed on:

G2
Capterra
Trustpilot
2.
UserVoice Product Feedback, Management and Roadmap Software
https://www.uservoic
.com/

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

3.
HelpDocs | Knowledge Base Software
https://www.helpdoc
.io/

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

4.
HelpSite: Make a Knowledge Base / Support Center - for free!
https://helpsit
.com/

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

5.
Proprofs Knowledge Base for Employees & Customers | Unlock All Features Free
https://www.proprofsk
.com/

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

6.
Canny: Customer Feedback Management Software and Tools
https://cann
.io/

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

7.
AI-Powered Knowledge Base Software That Scales With Your Product
https://document36
.com/

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

8.
Centralize customer feedback | Prioritize Feature Requests | Savio
https://www.savi
.io/

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

9.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

10.
Knowledge Base Software by KnowledgeOwl
https://www.knowledgeow
.com/

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

11.
Userback: User Feedback Platform with Session Replay Tools
https://www.userbac
.io/

Unlock valuable user insights and build better products with the ultimate user feedback platform. Combining in-app surveys, feedback widgets, session replays, and feature portals, Userback empowers product teams to increase conversion rates, improve retention, and delight users.

12.
Knowledge Management System - Wiki + Q&A + Workflow + AI
https://www.allanswere
.com/

All-in-One knowledge management system, combine Wiki, Q&A and AI with built-in workflow. Knowledge Management System - Wiki + Q&A + Workflow + AI

13.
Email Management Software | Customer Engagement...
https://helpmonk
.com/

Helpmonks is an all-in-one email management software with powerful customer engagement features, including email marketing, knowledge base, live chat, and more

14.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

15.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

16.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

17.
Email and CRM together | Zoho CRM
https://www.zoh
.com/crm/salesinbox.html/

SalesInbox lets you have all your emails organised, view them with sales contextual information and analyse them for better understanding.

18.
Help Scout: Shared Inbox, Help Center, & Live Chat Software
https://www.helpscou
.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

19.
Helpwise: Easy-to-use & affordable customer service platform
https://helpwis
.io/

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

20.
Helpjuice – Knowledge Base Software
https://www.helpjuic
.com/

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

21.
All-in-one user onboarding platform | Product Fruits
https://productfruit
.com/

Boost the conversion and retention rates of your web app with Product Fruits – the no-code user onboarding platform designed to be your welcoming committee.

22.
23.
Slab - Knowledge Base & Wiki Software
https://sla
.com/

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

24.
25.
Sleekplan: The All-In-One User Feedback Tool
https://sleekpla
.com/

Sleekplan is the all-in-one user feedback tool for your website and web based application. Collect, discuss and prioritize customer feedback, build a roadmap and keep a changelog, simple & all connected.

26.
AnnounceKit · Announcement App & Software for Product Updates
https://announceki
.app/

AnnounceKit is an announcement app with extra features. Our announcement software has many valuable use cases - click here to see all of them!

27.
Customer Satisfaction Survey Tool, CSAT & NPS (Net Promoter Score) Software
https://www.simplesa
.io/

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

28.
Customer Communication Platform for Product Releases | Beamer
https://www.getbeame
.com/

Beamer helps product and marketing teams increase user engagement, drive product adoption, and close the feedback loop.

29.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

30.
More Customers, Less Support. Reduce Customer Effort with Elevio - Elevio
https://ele
.io/

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

31.
Mopinion Feedback for Websites, Apps and Email
https://mopinio
.com/

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

32.
Knowledge Management Software & Sharing Tool - Zoho Wiki
https://www.zoh
.com/wiki/

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

33.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

34.
Insightly | The modern, scalable CRM teams love
https://www.insightl
.com/

The modern, affordable CRM teams love. Sell smarter, grow faster and build lasting customer relationships. Watch a demo-on-demand now.

35.
tawk.to – "100% FREE live chat software for your website!"
https://www.taw
.to/

www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

36.
Acute - Customer Feedback Management Tool
https://getacut
.io/

The customer feedback management tool that helps you understand your users needs, prioritize your roadmap, and keep your customers in the loop.

37.
Innovative Software for Business Needs | Freshworks
https://www.freshwork
.com/

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

38.
Custify | Customer Success Software for SaaS
https://www.custif
.com/

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

39.
User Research & Customer Feedback Software | All Features, Forever Free!
https://qualaro
.com/

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

40.
Mojo Helpdesk - The #1 Ticket Tracking Software | Mojo Helpdesk
https://mojohelpdes
.com/

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

41.
Faster, smarter customer support for eCommerce | eDesk
https://www.edes
.com/

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

42.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

43.
Customer Experience Management for B2B Companies
https://www.retentl
.com/

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

44.
Interactive Product Demo Software That Delights
https://www.navatti
.com/

Delight your prospects with interactive product demo software. Embed your product on your website, share in the sales cycle, and send in email campaigns.

45.
All-in-one Membership & Chapter Management CRM Software • Glue Up
https://www.glueu
.com/

Glue up is an all-in-one platform that helps you build and scale your community through events, memberships, CRM, email campaigns, finance, payments and marketing tools.

46.
Customer & Employee Experience Management Platform | Qwary
https://www.qwar
.com/

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

47.
emojicom 🤙 - Collect feedback using emojis
https://emojico
.io/

Collect feedback in an engaging way using emojis 🗣 Integrates easily with WordPress, Shopify, Medium and more. Try it now, It's free 🎉

48.
Customer Feedback Tool | NPS | CSAT | PMF | SatisMeter
https://www.satismete
.com/

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

49.
Help Desk Software for Stellar Customer Support | Teamwork Desk
https://www.teamwor
.com/desk/

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

50.
All-in-One Email Marketing Automation, Live Chat, & Help Desk Software
https://getgis
.com/

Gist is an all-in-one growth software that serves as a central source of truth through the entire customer journey. Get started for free!

51.
Business 💬 Live Chat Software for E-commerce | LiveChat
https://www.livecha
.com/

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

53.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

54.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

56.
UserEvidence: Customer Evidence Platform for B2B Software, Product, & Hardware Companies
https://userevidenc
.com/

UserEvidence is the Customer Evidence Platform that lets you collect feedback, curate success stories, and create content that credibly proves the value of your product.

57.
All-in-one Product Adoption Platform - UserGuiding
https://userguidin
.com/

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

58.
Tiledesk: Automated Customer Service with an AI Agent
https://tiledes
.com/

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

59.
Chekkit | All-in-one Reviews, Messenger, and Lead Inbox
https://www.chekki
.io/

Chekkit's review management gets your business hundreds of new authentic reviews, Messenger manages your messaging across the web, and Webchat fills your inbox with new leads. We build tools for modern local businesses.

61.
SmartKarrot: Intelligent Customer Success Software
https://www.smartkarro
.com/

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

63.
Artifi Labs - Ecommerce Product Customization Software
https://www.artifilab
.com/

Artifi Labs is an ecommerce product customization platform that allows shoppers to personalize products, customize products and configure products. Artifi enables full end-to-end product customization capabilities in a SaaS platform.

64.
Homepage - Referrizer
http://www.referrize
.com/

Grow your business with advanced local marketing tools. Boost customer engagement, reviews, and communicate effectively. Check out Referrizer

66.
Leanbe: Product management platform for data-driven teams
https://leanb
.ai/

Collect feature requests and feedback, create and prioritize product roadmap based on customer needs and announce product updates.

67.
Help Desk Software With ITAM & IT Workflows - ITSM Platform
https://www.deepse
.com/

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

68.
Free Online Survey Software and Tools | QuestionPro®
https://www.questionpr
.com/

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

69.
Zoho CRM | Top-rated Sales CRM Software by Customers
https://www.zoh
.com/crm/

Zoho CRM is an online Sales CRM software to help manage your customer operations in one CRM platform. Trusted by over 100+ million users worldwide!

70.
Nolt · Feedback boards your users will love
https://nol
.io/

Collect feedback in a central place that your users will love. Prioritize feedback, create a roadmap with just a few clicks and keep everyone up-to-date with automated updates.

71.
Product Communication for the Modern Enterprise | LaunchNotes
https://www.launchnote
.io/

Thousands of leading companies use LaunchNotes to launch new products, announce new features, share product roadmaps, collect customer feedback, and more.

72.
Onset - Centralize your product release notes
https://www.onse
.io/

Simplify your product communication with Onset. Keep your users informed and up to date, all in one location.

73.
Demio - Hassle-free Webinar Software for Marketers
https://www.demi
.com/

Only Demio provides a simple, no-download webinar experience for your audience, as well as all the marketing tools you need to generate better results.

74.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

75.
#1 Business Messaging Platform For Startups & SMBs - Crisp
https://cris
.chat/en/

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

76.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

77.
Firstbase | Start and grow a US business from anywhere
https://www.firstbas
.io/

Firstbase helps anyone to build a US business. Start a company, set up banking, payments, and payroll, and manage a business — online, from anywhere.

78.
Support Hero - Knowledge Management for Today
https://www.supporther
.com/

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

79.
Customer Onboarding and Experience Software
https://www.stagebas
.com/

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

80.
Screeb - Analytics, Customer Feedback & In-App Messages
https://www.scree
.app/

Screeb combines product analytics, customer feedback & in-app messages, offering product teams the ultimate toolkit to consistently deliver better experiences.

81.
Fibotalk Product Analytics for SaaS, FIntech - Fibotalk
https://fibotal
.com/

Fibotalk, Product Analytics and user behavioral Analytics platform. Ideal for web and mobile applications of SaaS, E-commerce & Fintech.

82.
Locobuzz : A Unified Customer Experience Management Platform
https://www.locobuz
.com/

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

83.
QuickMail - Cold Email Software
https://quickmai
.io/

Cold email software that is easy to use, with automated follow-ups when there is no response. Customizable outbound email tracking software for sales.

84.
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
https://www.gladl
.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

85.
CRM Software | Customer Relationship Management System | Agile CRM
https://www.agilecr
.com/

Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.

86.
Usersnap | Your #1 User Feedback Platform
https://usersna
.com/

Usersnap is a user feedback platform for product teams to collect issues, ideas, and surveys to scale user testing and gain confidence in product decisions. Try it for free.

87.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

88.
2x marketing-driven revenue & LTV:CAC with Predictive AI & first-party data
https://tom
.ai/

Our platform addresses the problem of low conversion rates for digital ads in businesses with long offline sales cycles and large transactions like Real Estate, Financial Services, EdTech or SaaS. Our tech helps to improve ad efficiency or boost customer acquisition by 1.5x-2.0x via four tools. Get started!

89.
Augmented reality-software (AR) voor hulp op afstand - Zoho Lens
https://www.zoh
.com/lens/

Augmented reality-software voor hulp op afstand helpt service- en onderhoudsteams in het veld om realtime werkinstructies te geven. Probeer onze AR-software voor support op afstand, Zoho lens, nu gratis!

90.
User Feedback Tool, Product Roadmap and Changelog | Changelogfy
https://changelogf
.com/

Start collecting user feedback and organizing feature requests to build a better product roadmap. The best Canny alternative. Get Started free.

91.
CRM platform for increased sales in eCommerce, customer service, newsletters and chatbots | Simla.com
https://www.siml
.com/

A multi-agent, all-in-one solution for businesses that sell products and services via WhatsApp, Facebook, Instagram, and websites on Shopify, WooCommerce, etc. ✅ 7 days full access, no credit card

92.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

93.
#1 Top Rated Help Desk Software (4.8/5 Stars on G2)
https://www.grooveh
.com/

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

94.
Interactive Product Demo Software – Demostack
http://www.demostac
.com/

Demostack is the demo experience platform that lets you accelerate revenue with better product storytelling. Spin up a sales demo environment in minutes, tailor the story, and win more deals faster.

95.
Real Time Customer Feedback, Customer Feedback Platform
https://www.realtimefeedbac
.com/

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

96.
10x Your Organic Growth Rate with GoZen's SaaS Platforms | GoZen
https://goze
.io/

A unique AI-powered SAAS suite for organic growth. Create AI-powered forms, capture leads, and automate content and email marketing with GoZen.

97.
Build a Winning Support System & Knowledge Base with Katico
https://katic
.io/

Katico offers a comprehensive suite of services designed to streamline workflows, optimize knowledge bases, and empower your AI chatbots

98.
Call Center Management & Auto Dialer Software | Voicent
https://www.voicen
.com/

Welcome to Voicent, where we can link you to integrated inbound call center software, auto dialer software, and other communication solutions. Learn more today.