GUIDEcx Alternatives (September 2025)

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Customer Onboarding Software

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

Collaborate seamlessly with your entire project team, partners, and clients, delivering projects on time and on budget with Rockelane. Try today!

OnBoard is board management software that reduces complexity so boards and leadership teams can work smarter, move faster, and achieve more.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Meet your customers in any app or website in seconds with in-person guided CX solutions from Glance. Learn more and request a demo today.

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Auto-personalised & interactive digital sales rooms that close more deals, quicker. From post demo all the way to customer onboarding and success. Buyer enablement is the new secret revenue teams should know about.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

Project Management, Customer Onboarding, Professional Services Automation (PSA) and PPM solutions native to Salesforce.

Improve user onboarding with interactive product tours built for SaaS companies.

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

Recapped is the #1 platform for B2B sellers to collaborate with their prospects, customers, and partners. Execute the perfect sales process, enable your buyers, and forecast accurately with the Customer Collaboration Platform, Mutual Action Plans, Digital Sales Rooms, and Customer Onboarding Checklists. Enforce sales processes and sales methodologies like MEDDPICC, MEDDICC, BANT, and more.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Trusted by millions, Basecamp puts everything you need to get work done in one place. It’s the calm, organized way to manage projects, work with clients, and communicate company-wide.

Enhance homebuyer customer experience, streamline processes and increase revenue with GBuilder’s Customer Journey Management platform.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Moxo is leveraged by leading businesses around the world to streamline B2B projects from account onboarding to account management.

Valuecase spaces are the best way to drive engagement and alignment with your prospects - from first touch, to onboarding, and beyond.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

The best way to welcome clients and manage new requests. Onboarding workflow, Custom portal, eSignature, Online payment, Workflows, client management mobile app ... Try it free.

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Send your customers digital sales rooms & client onboarding plans to build momentum and drive action. The best part? Arrows is seamlessly connected to your pipelines in HubSpot.

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Trainn is the leading Customer Education Platform for SaaS businesses to accelerate product adoption, onboarding, and customer retention. It enables SMBs to deliver consistent customer education and training programs at scale.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

Discover how ProjectDox can transform your project management with secure, efficient document sharing and collaboration tools

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Design customer journey mapping and customer experience. Tool to capture the current experience along with collaborating and sharing feedback for mapping persona, empathy and customer journey.

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

Aligned moves the chaotic back-and-forth, into single a customer workspace, that helps manage deal complexity and standardize playbooks.

Powerful OKR management software for Jira. Get rid of the frictions of managing OKR and get the framework adopted easily.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Drive distributor success with LeadMethod. Unlock actionable insights and real-time data to enhance your channel engagement.

The fastest way to fast user onboarding. Userflow lets your whole team build customized in-app tours, checklists and surveys, without code. Convert more customers and increase retention.

SaaS for mobile marketing provides Stories feature to boost app engagement & retention, organize in-app advertising & app onboarding with segmentation.

Create easy to follow explanations and guides. Improve customer success and reduce support cost

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

Embed Appmixer in your SaaS product to launch native integrations and automation in days. Give your customers automation superpowers and grow your key metrics.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Turn Cancellation into conversions with Churn Solution. Stop losing customers and supercharge your revenue with our proven solution!

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

In a world where user adoption drives revenue, Chameleon's software gives modern SaaS teams the most control, configuration, and customization to win with in-product UX.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Moody's Passfort platform automates risk & compliance workflows with digital data checks to reduce manual work. Book a demo today.

Butter is an all in one virtual collaboration platform that empowers you to run highly engaging and effective collaborative sessions!

Improve procure to pay cycle times and reduce discrepancies between orders and invoices. With i2B you can establish a cloud based SaaS digital purchase to pay process for all your suppliers, goods and services. Issues In The Procure To Pay Cycle How many times have been you asked from your vendor to change a delivery

Boost the conversion and retention rates of your web app with Product Fruits – the no-code user onboarding platform designed to be your welcoming committee.

monday.com is an open, work platform where anyone can create the tools they need to run every aspect of their work.

Know Your Customer is an award-winning SaaS ecosystem and APls designed to revolutionise the compliance, corporate onboarding and periodic review process.

monday.com is an open, work platform where anyone can create the tools they need to run every aspect of their work.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

ADP Onboarding is a centralized, simple and stream-lined process that helps you welcome your new employees. You can use our automated onboarding solutions to provide the information and support they need even before their first day. With ADP Onboarding, your new hires can do less paperwork and spend more time connecting with their coworkers.

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

We're transforming how companies onboard and offboard employees - shortening time to productivity for employees and creating efficient talent experiences for HR practitioners, all from one Al-powered platform.

Integrate project management, resource planning and budgeting for real‑time decision making. Lead your agency towards optimal efficiency and profitability. Tailor made for agencies of all shapes and sizes. Increase visibility into all parts of project process, automate manual tasks, and improve reporting. Increase agency profitability by up to 30% with all‑in‑one integrations. Easily scalable for business growth. Improve team collaboration, reduce errors, and increase project visibility. Save time on administrative tasks and manage team happiness.

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

Teamwork.com is the only all-in-one platform custom-built for client work operations, with best-in-class project management and complete performance reporting. Manage resources, track time, streamline workflows, and maximize profitability, all in one place.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Chisel is the premiere agile product management software that brings together roadmapping, team alignment, and customer connection.

TaskRay is the leading project management software for Salesforce CRM customers. Plan projects, manage resources, and collaborate smarter.

Flock, the best team communication app and online collaboration platform, comes with team messaging, project management and other great features that improve productivity and boost speed of execution.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

We consolidate data from any front or back-office systems you use on a daily basis and seamlessly fit into you investment decision process

Create exceptional customer experiences at scale with Medallia

Interactive, personalized spaces for sales & CS teams and their buyers. Win deals & onboard clients on autopilot.

Guideflow is the most advanced interactive product demo software. Create interactive demos & step-by-step guides to boost your productivity & conversion rate with us.

Zenhub helps your teams get more done faster with time-saving agile automations, fewer meetings, and more visibility in GitHub.

The only employee training and knowledge management platform also rated number one for onboarding, SOPs, process documentation, and learning management.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

Forms and intelligent workflows that adapt to any field service environment – no matter how complex. Bridge the gap between the field and your back office with the #1 field service app platform.

ComplyCube is a leading SaaS platform for online Identity Verification, AML, and KYC Solutions. Verify your customer identities in seconds. Try us out today!

Discover MeltingSpot, the #1 Customer Education Platform which offers a comprehensive toolkit to help your customers educate on your product, in your product.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Stop letting runaway SaaS costs & unsecured SaaS access ruin your day. Josys is the only SaaS Management Platform that provides true 360-degree control.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Zoho Projects is a cloud-based project management solution that helps teams plan, track, collaborate, and achieve project goals. Try our online project management platform for free!

Enhance staff engagement with our cutting-edge platforms and tools. Boost team productivity and morale effortlessly. Explore now!

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

We make impossible innovation easy, with software to engage employees, stakeholders and customers and drive revolutionary business innovation.