Forsta Alternatives (September 2025)

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

4.3/5

537+ reviews

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2.
Text Analytics Tools for Experience Improvement – InMoment
https://inmomen
.com/text-analytics/

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

3.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

4.
Experience.com: Platform for Customer & Employee Experience Management
https://www.experienc
.com/

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

5.
Medallia Digital Experience Analytics - Medallia
https://www.medalli
.com/products/digital-experience-analytics/

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

6.
Alida | Community-Centered Research Platform
https://www.alid
.com/

Put community at the center of your market and experience research to get better customer insights and deliver better customer and user experiences.

7.
Customer & Employee Experience Management Platform | Qwary
https://www.qwar
.com/

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

8.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

9.
SightX: Market Research Platform | Real-Time Consumer Insights
https://www.sight
.io/

SightX makes professional market research simple, enabling users to survey consumers, perform MaxDiff analysis, test concepts, perform conjoint analysis, create segmentations while making use of natural language processing, and tracking of your brand within our easy software platform (SaaS).

10.
UserTesting Human Insight Platform | Improve Customer Experience (CX)
https://www.usertestin
.com/

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

13.
Customer Experience Mapping Platform | User Journey Management Software
https://uxpressi
.com/

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

14.
Voxpopme | Centralized Insights Platform
https://voxpopm
.com/

Centralize and analyze qualitative data. Make vivid decisions with video surveys, in-depth interviews, focus groups, and AI powered analytics.

15.
MarketResponse – Insights-driven marketing
https://marketresponsegrou
.com/

It’s all in the name – at MarketResponse we make sure you’re in tune with your market. With us, you’re ready to respond quickly and effectively to current trends and to the changing needs of your target audience. We’ll also help you carve out unique space for your brand and guide you in the creation of outstanding customer and employee experiences. What’s more, we ensure you stay relevant thanks to data driven digital campaigns and state-of-the-art marketing and research technology.

16.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

17.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

18.
Leading Customer Experience Management software | Cemantica
https://www.cemantic
.com/

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

19.
Lumoa - The Intelligent Customer Experience Platform
https://lumo
.me/

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

20.
CROSS CX : Customer loyalty software | CROSS CX
http://cross-cr
.com/index.php/en/

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

21.
The CX Platform for B2B Service Firms | ClearlyRated
https://www.clearlyrate
.com/

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

22.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

23.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

24.
Locobuzz : A Unified Customer Experience Management Platform
https://www.locobuz
.com/

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

25.
Qualtrics CoreXM
https://www.qualtric
.com/en-gb/core-xm-2/

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

26.
Customer Experience Management for B2B Companies
https://www.retentl
.com/

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

27.
Free Online Survey Software and Tools | QuestionPro®
https://www.questionpr
.com/

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

28.
Collect customer feedback in minutes with Delighted
https://delighte
.com/

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

30.
Employee Experience (EX) Management Software - Qualtrics
https://www.qualtric
.com/employee-experience/

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

31.
Consumer Behavior Insights Platform - Medallia
https://www.medalli
.com/products/sense360/

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

32.
SurveySparrow: Unified CX platform to grow your brand
https://surveysparro
.com/

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

33.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

34.
Leverage simplified end-to-end video research solution with Medallia Video.
https://www.medalli
.com/products/video/

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

35.
Customer Engagement Software - Listen360
https://www.listen36
.com/

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

36.
Lucidya - Manage your Customer experience in the Arab World
https://lucidy
.com/

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

37.
Qualitative Research Platform-Community Engagement Platform | Recollective
https://recollectiv
.com/

Recollective powers innovative qualitative research projects and engaged communities enabling you to quickly unlock insights and drive success.

38.
Insight Platforms: Directory, Courses & Events for Research
https://www.insightplatform
.com/

Insight Platforms is the leading directory, online training and virtual events site for market & user research, customer insights and CX.

39.
WEVO | Effortless UX Research for Teams
https://wev
.ai/

Create the right customer experiences faster with more accurate user feedback using WEVO's product and solutions.

40.
CustomerGauge - Voted #1 for B2B VoC Software
https://customergaug
.com/

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

41.
User Research & Customer Feedback Software | All Features, Forever Free!
https://qualaro
.com/

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

42.
Search-Based Survey Data Analysis Solution | KnowledgeHound
https://www.knowledgehoun
.com/

As the world’s only search-driven survey data analysis solution, Knowledgehound enables Fortune 500 companies to unlock the potential hidden in their survey

44.
dscout | Flexible, remote, in-context user research
https://dscou
.com/

dscout’s experience research platform uses a mobile app and +100K eager participants to efficiently capture in-the-moment video and make insights easy to…

45.
Home - Canvs AI
https://canv
.ai/

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

46.
UXArmy | User Research Platform
https://www.uxarm
.com/

UXArmy is a cloud-based remote user research platform offering usability testing, user research, and automated respondent recruitment. Our extensive user panel provides valuable online feedback

47.
cux.io - the first analytical tool for UX automation
https://cu
.io/

We translate your visitors' experiences into numbers, recognize their behaviour patterns all along the customer's journey and provide instant actionable insights. No more Data SPAM

48.
User Research & Usability Testing Platform | Lyssna
https://www.lyssn
.com/

Lyssna is your go-to user research platform. The best teams use Lyssna so they can deeply understand their audience and move in the right direction – faster. Get started for free.

49.
Powerful UX Research & Usability Testing Platform | UXtweak
https://www.uxtwea
.com/

UXtweak | UX research platform helping you discover UX tweaks. Toolkit of user research & user testing tools with User recruitment. Try it for free!

50.
Clootrack - Understand the WHY behind Customer Experience
https://www.clootrac
.com/

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

51.
The market-leading employee experience platform | Culture Amp
https://www.cultuream
.com/

Empower your teams and fuel positive change with performance, development, and employee engagement tools – all-in-one intuitive employee experience platform.

52.
Contentsquare | Digital Experience Platform (DXP) | Customer Experience
https://www.contentsquar
.com/

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

53.
Chattermill | #1 Rated Customer Feedback Analytics
https://chattermil
.io/

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

54.
Survicate: Effortless Survey Software
http://survicat
.com/

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

55.
Advanced survey platform with expert support - Conjointly
https://conjoin
.ly/

Conjointly is an all-in-one survey research platform, with easy-to-use advanced tools and expert support. It gives you access to millions of survey respondents and sophisticated product and pricing research methods.

57.
Mopinion Feedback for Websites, Apps and Email
https://mopinio
.com/

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

58.
Suzy | Enterprise Market Research Software
https://suz
.com/

Looking for the best market research software to conduct fast, iterative research at a fraction of the cost? Uncover what the Suzy Research Cloud can do for your business.

59.
Best Experience Platform | CX, BX, EX | Omind
https://www.omin
.ai/

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

60.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

61.
Userlytics | User Testing Tool for Usability and UX Research
https://www.userlytic
.com/

Powerful user testing platform to get real customer feedback remotely. Improve UX (User Experience) and usability for your websites and apps.

62.
Artiwise VoC | AI-Powered Voice of the Customers Platform
https://www.artiwis
.com/en/main-page/

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

63.
Top Rated Digital Experience Platform to Improve User Experience​.
https://germainu
.com/

Optimize user experience with Germain UX's advanced monitoring, insights and session replay features. Unlock valuable insights for enhanced performance and troubleshooting. Explore comprehensive documentation for seamless implementation.

64.
Keatext | AI-Based Text Analytics
https://www.keatex
.ai/

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

65.
Your UX research platform with a variety of research methods | Useberry
https://www.useberr
.com/

Useberry, Your UX Research Platform. Get actionable user-validated insights across the product development lifecycle, superfast. Start for free.

66.
Customer Feedback Analysis | Thematic
https://getthemati
.com/

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

67.
Forrester Helps Organizations Grow Through Customer Obsession
https://www.forreste
.com/

Forrester is a leading global market research company that helps organizations exceed customer demands and excel with technology. Learn how Forrester can help.

69.
The Next Generation Mystery Shopping Software and Service Excellence Platform
https://www.shopmetric
.com/

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

70.
CleverX | Instantly Recruit Trusted B2B Participants for Research
https://clever
.com/

Instantly discover and recruit world-class industry experts, C-suite executives and consultants for research.

71.
Experience Management Platform for IT - HappySignals | HappySignals
https://www.happysignal
.com/

Experience Management Platform for IT - Lead IT and Service Management with Employee Experience and use to manage your Experience Level Agreements (XLAs).

72.
Mouseflow - Digital experience analytics for optimal website UX
https://mouseflo
.com/

Improve UX and conversions with digital experience analytics! Use session replay, heatmaps, and feedback to improve website user experience

73.
Online Community Engagement & Management Software | Viafoura
https://viafour
.com/

We partnered with 800+ media brands to engage, convert & monetize their digital audiences. Check out our community engagement solutions!

75.
What is CallidusCloud Clicktools? | Enterprise Survey Software
https://www.sa
.com/products/acquired-brands/what-is-calliduscloud-clicktools.html/

Learn about CallidusCloud Clicktools, an enterprise survey software for businesses, which is now part of the SAP Customer Experience portfolio.

76.
360-Degree Feedback Software - Qualtrics
https://www.qualtric
.com/people/360-degree-feedback/

Develop employees at every level and power growth and innovation with Qualtrics 360-degree feedback tool. ✓ Request a free demo today!

77.
Deep Talk - Customer & Employee feedback analysis
https://www.deep-tal
.ai/

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

78.
Attest | Consumer research made simple
https://www.askattes
.com/

Attest is the new standard for consumer research, giving you the confidence for every decision with the right insight, at the right time. Our platform makes consumer insight accessible, easy and impactful for all.

79.
Market Research Tools Driving Next Gen Insight
https://www.discus
.io/

Built to scale qualitative research with game-changing generative AI-powered insights, Discuss.io is home to the world's most loved market research tools.

81.
Analyze free text comments through AI | Caplena
https://caplen
.com/

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

82.
Real Consumer Insights | Pollfish Survey Tools
https://www.pollfis
.com/

Pollfish's online survey tools, like our poll website and DIY survey platform, provide consumer insights from real consumers across a massive mobile network.

83.
The Local Experience Platform | Rio SEO
https://www.riose
.com/

Leading local experience platform (LX) for enterprise brands, providing an integrated suite of local SEO and reputation management tools to increase brand visibility.

84.
Digital Customer Experience Analytics - Glassbox
https://www.glassbo
.com/

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

85.
FieldworkHub - Market Research & Participant Recruitment Agency
https://fieldworkhu
.com/

Global qualitative & quantitative market research and participant recruitment fieldwork- B2B, consumer B2C, Health, Technology.

86.
Workforce Management Solution to Hire and Pay Staff Globally – Atlas HXM
https://www.atlashx
.com/

Hire and Pay Top Talent on a Flexible Workforce Management Solution that helps you navigate the new world of work.

87.
Online Survey Software and Questionnaire Tool - SmartSurvey
https://www.smartsurvey.c
.uk/

Create and distribute surveys with our user-friendly yet advanced online survey tool, then analyse results graphically. UK-based team.

88.
A Unified Social Listening Platform | evalmyBRAND
https://evalmybran
.com/

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

89.
UserVoice Product Feedback, Management and Roadmap Software
https://www.uservoic
.com/

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

90.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

91.
Workday US Peakon Employee Voice | Workday US
https://www.workda
.com/en-us/products/employee-voice/overview.html/

A whole new way to listen to employee feedback with employee surveys. Our continuous listening platform gives you the real-time insight you need to take action to engage and empower your teams. Learn more today!

92.
Market research simplified | Inex One
https://ine
.one/

Inex One is the marketplace for expert networks and surveys. Save time, reduce costs, and get superior access to insights.

93.
Behavior Analytics for Websites & Mobile Apps | VWO Insights
https://vw
.com/insights/

VWO Insights is a behavior analytics platform with a comprehensive suite of tools, including session recordings, heatmaps, surveys, form analytics, and funnel analytics. Enhance user experience and drive growth for both websites and mobile apps.

94.
Customer experience (CX) and customer relationship management
https://www.sa
.com/products/crm.html/

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

95.
Pendo.io - Product Experience and Digital Adoption Solutions
https://www.pend
.io/

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

96.
Local Measure | Software for CX Excellence
https://www.localmeasur
.com/

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

97.
Southeast Asia’s trusted market research company | Ravenry
https://theravenr
.com/

On-demand market research, specializes in providing comprehensive market research solutions tailored to the dynamic landscape of Southeast Asia.

98.
Full-Service Survey Company | Market Research Surveys | Customer Surveys
https://www.amplituderesearc
.com/

Amplitude Research is a full-service survey company providing market research surveys, customer surveys, survey hosting, survey design, and reporting services.

99.
Market Research Facilities | Fieldwork
https://www.fieldwor
.com/

Fieldwork provides market research facilities and services designed to meet your unique needs. Whether it's mock trials or medical device testing, our experienced team has you covered.