Document360 Alternatives (September 2025)

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

4.7/5

1,427+ reviews

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2.
Create documentation that your customers love | Docsie
https://www.docsi
.io/

Save time and retain customers, write, translate and manage better product documentation with Docsie

3.
Proprofs Knowledge Base for Employees & Customers | Unlock All Features Free
https://www.proprofsk
.com/

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

4.
Knowledge Management System - Wiki + Q&A + Workflow + AI
https://www.allanswere
.com/

All-in-One knowledge management system, combine Wiki, Q&A and AI with built-in workflow. Knowledge Management System - Wiki + Q&A + Workflow + AI

5.
Tettra | AI Internal Knowledge Base & Knowledge Management
https://tettr
.co/

Tettra is an AI-powered knowledge base and knowledge management software. Curate company information and get instant answers to your team's repetitive questions.

6.
GitBook
https://www.gitboo
.com/

GitBook is a knowledge management tool for engineering teams. It simplifies knowledge sharing, with docs-as-code support and AI-powered search & insights. Sign up for free!

7.
AI-Based Knowledge Management Software System | Bloomfire
https://www.bloomfir
.com/

Unleash the untapped potential of your organization by harnessing the power of Bloomfire’s AI-based knowledge management software platform.

8.
Knowledge Base Software by KnowledgeOwl
https://www.knowledgeow
.com/

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

9.
DeveloperHub - Collaborate on Documentation
https://developerhu
.io/

Create powerful beautiful documentation, hassle-free. DeveloperHub is hosted documentation portals service for Product and API Docs. Write your user guides, knowledge base, API and product documentation. Supports Swagger specification, search, collaboration, markdown, mobile devices and SEO. API Documentation as a service.

10.
Content Operations for Information Developers | Heretto
https://www.herett
.com/

Heretto is one powerful content operations stack to streamline documentation and publish self-service help sites that improve customer satisfaction.

11.
HelpDocs | Knowledge Base Software
https://www.helpdoc
.io/

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

12.
ClickHelp - Online Documentation Tool, Software for Technical Writers
https://clickhel
.com/

Modern cloud-based documentation tool for teams. Create, host, and maintain your online software guides, knowledge bases, context help, instructions.

15.
Modern Tool to Create and Manage Online User Manuals - Sonat
https://sona
.com/

Free, Simple and modern documentation tool to create and manage online manuals, user guides, knowledge bases, instructions, and tutorials.

16.
Whale | The fastest way to get your team aligned
https://usewhal
.io/

Document and train your team, manage your knowledge and never miss a beat with Whale's powerful features. Start for free, no cc needed.

17.
Slite - AI-powered knowledge base
https://www.slit
.com/

Discover Slite's AI powered knowledge base for quick access to trusted company info. Simply ask Slite and get the answers you need. Start for free.

18.
Top Knowledge Management and Collaboration Tool | Internal Knowledge Based Expert System Software
https://www.bhyv
.io/

BHyve is your organisation’s AI knowledge sharing, management & collaboration tool to help you source, store, and share tacit knowledge instantly across teams, locations, and functions.

19.
Make AI-tailored web pages
http://th
.com/

Welcome to The.com, where we empower teams to create and publish deeply personalized web content, enhancing every visitor's journey. Unlock the power of tailored content and guide your audience to desired actions through innovative, user-centric digital experiences.

20.
Knowledge Sharing Platform to develop your collective intelligence - Elium
https://www.eliu
.com/

Your greatest strategic asset lies in the knowledge acquired within your company. This asset must be protected and put to good use.

21.
Employee Onboarding, SOP & Training Software | Trainual
https://trainua
.com/

The only employee training and knowledge management platform also rated number one for onboarding, SOPs, process documentation, and learning management.

22.
AI driven Customer Success Platform for SaaS - Churn360
https://churn36
.com/

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

23.
SweetProcess · Document Your Standard Operating Procedures With Ease
https://www.sweetproces
.com/

SweetProcess makes documenting standard operating procedures (SOPs) easy and efficient. Share procedures with a team and more. Try it free.

24.
WorkHub | Conversational AI Platform for Knowledge Management
https://workhu
.ai/

WorkHub is a Privacy-focused Conversational AI platform to centralize knowledge management and enable automation across the organization for enhanced efficiency and productivity.

26.
Product Support Tools Powered by AI
https://www.mavenoi
.com/en/

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

27.
Docsumo - Document AI Platform Built for Scale & Efficiency
https://www.docsum
.com/

Automate data extraction, validation & review from unstructured documents with 99% accuracy. Get 10 times more efficient at processing various documents with Docsumo's IDP solution and custom-made APIs.

28.
Dashworks | AI Knowledge Assistant for Enterprises
https://dashwork
.ai/

Dashworks is the AI knowledge assistant for work. Unify your knowledge bases and get instant AI-powered answers to your questions.

29.
Slab - Knowledge Base & Wiki Software
https://sla
.com/

Discover why our easy creation, organization, and numerous integrations, make us so popular with non-technical and tech-savvy teams alike.

30.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

31.
AI-Powered Customer Service for Enterprise
https://aptedg
.io/

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

32.
One search bar for your business | Qatalog
https://qatalo
.com/

Ask a question, and Qatalog becomes your trusted knowledge navigator — instantly delivering accurate answers. Powered by AI.

33.
Velaris: Customer Success Platform for Proactive CSMs
https://www.velari
.io/

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

34.
Narrato - AI Content Creation, Marketing & Workflow Software
https://narrat
.io/

Narrato is an AI content creation & marketing workspace to do everything from ideation, creation, optimization, content & team management, to publishing - all in one place.

35.
AI-Powered Content Platform Built for Humans | Scripted
https://www.scripte
.com/

Scripted combines cutting-edge AI technology with expert human writers to deliver comprehensive content solutions. Our platform goes beyond mere content creation, offering a complete content lifecycle workflow. From strategic planning and development to performance-driven recommendations and

36.
Writer - The full-stack generative AI platform
https://write
.com/

Build generative AI into any business process with the secure enterprise platform. Focus on AI-first workflows, not building your own stack.

37.
AI Proposal Management Software | QorusDocs
https://www.qorusdoc
.com/

QorusDocs AI proposal management software empowers your team to create beautiful, accurate responses to proposals, presentations and RFP responses.

38.
AI-Powered Document Generation | Formstack
https://www.formstac
.com/products/documents/

Formstack's AI Document Template Creation revolutionizes the way organizations generate and manage their documents. This feature enables users to effortlessly spin up document templates, which can then be populated with data from Formstack Forms, CRMs, or other central business systems.

40.
DeepConverse - AI Chatbot for Customer Service Automation
https://www.deepconvers
.com/

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

41.
Creative Force - Optimize, Automate & Elevate Content Creation →
https://www.creativeforc
.io/

Best-in-class software for managing your content creation workflows. Join us now to increase productivity, work smarter, and deliver faster!

42.
AI Content Generation, Marketing Toolkit & Chatbots | Contents.ai
https://zull
.it/

Generative AI Platform to Support Businesses in Creating High-performing, Original & SEO-optimized Content 10X Faster.

43.
Knowledge Base Software, Announcements & Feedback
https://labikno
.com/

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

44.
guidde・Magically create video documentation with AI
https://www.guidd
.com/

Guidde lets you capture instant step-by-step videos and documents for anyone to create.

45.
BuildBetter | AI for product teams.
https://buildbette
.ai/

Decrease time to revenue with the #1 product assistant behind 20,000 successful teams. Turns untapped data—like call recordings—into your most valuable deliverables.

46.
Sprig: All-In-One Product Experience Platform
https://www.spri
.com/

Sprig is an all-in-one product experience platform that empowers teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig’s AI-powered platform to unlock their product’s full potential.

47.
CS24 - Coach Simple AI - Organize, Build, Sell and Deliver
https://www.coachsimpl
.net/

Coach Simple is customizable coaching software that helps you scale your business. Speakers, Coaches and Sales Managers choose Coach Simple to increase revenue, standardize process and integrate with everything. With our AI powered platform, you provide an intuitive and engaging platform to your coaching clients and team internally.

48.
Pepper Content - Your One-Stop Solution for Content Marketing
https://www.pepperconten
.io/

Pepper Content is an AI-driven content marketing platform for CMOs, aiding businesses to create top-notch content and track its lifecycle. Streamline your content marketing, and achieve your business goals faster. Book a demo today.

49.
Fuse | The Learning Platform That Ignites People Performance
http://www.fuseuniversa
.com/

Meet fuse, the AI-powered platform delivering learning, knowledge and comms into the workflow building workforce capability, keeping them updated.

50.
Helpjuice – Knowledge Base Software
https://www.helpjuic
.com/

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

51.
Moveworks: Automate Employee Support
https://www.movework
.com/

Moveworks empower your workforce to search information, automate tasks, and create content with generative AI.

52.
Best AI-Bookkeeping Software for Multiple Businesses | Docyt
http://docy
.com/

Discover Docyt AI, the Multi-Entity AI Bookkeeping Software That Automates Your Accounting Processes Efficiently and Quickly. Recognized by Capterra and G2.

53.
HelpSite: Make a Knowledge Base / Support Center - for free!
https://helpsit
.com/

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

54.
Dozuki | Manufacturing Connected Worker Platform
https://www.dozuk
.com/

Empower frontline workers with Dozuki. Increase productivity and upskill employees with the best in standard work instruction and training software.

55.
Buster.Ai - Countering Deepfakes with Generative AI
https://www.buste
.ai/

Buster.Ai is your digital shield against misleading and deepfake contents that threaten your company's security and finances. Thanks to our SaaS platform with Generative AI and award-winning Large Language Models, we protect companies and governments against informational threats in two steps: preemptively alerting on risks before damage occurs and automatically taking counter-actions to contain and prevent new attacks. Thanks to Buster.Ai's B2B SaaS platform, CISOs and CMOs can take a preventive approach to crisis management before financial or reputational damage occurs.

56.
livepro | Knowledge Management Software | CX Solution
https://www.livepr
.com/

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

57.
CommandBar | AI-powered user assistance
https://www.commandba
.com/

CommandBar gives you in-app help, natural language search, and non-annoying nudges — in one powerful platform.

58.
AlgoDocs - Intelligent Document Processing - AI-Powered Document Data Extraction - AlgoDocs
http://www.algodoc
.com/

Extract data from PDF documents and images in real time. Intelligent Document Processing for your Business Automate data extraction from your business documents with AI. Use it free.

59.
Engagement Platform for Plans & Policies | Konveio
https://www.konvei
.com/

Konveio is an engagement platform that supports plans & policies throughout their entire life cycle - from early stakeholder collaboration to intuitive publishing and implementation tracking

60.
Numeric
https://www.numeri
.io/

With Numeric, leading teams organize their close, streamline reconciliations, and leverage AI for auto-drafted flux analysis and lightning-fast reporting.

61.
RocketDocs | RFP Management Software + Sales Enablement
https://www.rocketdoc
.com/

RFP Management Software ✓Streamline your response process ✓Create custom proposals ✓Manage DDQs - Book your FREE demo!!

62.
Support Hero - Knowledge Management for Today
https://www.supporther
.com/

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

63.
AODocs | Cloud Document Management
https://aodoc
.com/

Combine process automation and document management, at scale, while controlling where and how your content is stored.

64.
Process Street | Checklist, Workflow and SOP Software
https://www.proces
.st/

Checklist and workflow software for businesses. Create recurring processes and standard operating procedures in seconds. Get started free.

65.
Base64.ai: Automatically process all document types
https://base6
.ai/

Extract OCR text, data, handwriting, photos, and signatures from all types of documents, including IDs, driver licenses, passports, visas, receipts, invoices, forms, and thousands of other document types worldwide.

66.
IT Glue - Truly Powerful IT Documentation Software
https://www.itglu
.com/

IT Glue™ is award-winning IT documentation software designed to help you maximize the efficiency, transparency and consistency of your team. Explore IT Glue and you'll find everything you need to streamline the creation and up-keep of IT documentation.

67.
We360.ai | Award Winning Employee Monitoring Software
https://we36
.ai/

We360.ai is an employee monitoring software which helps companies gain insights of employee performance and productivity.

68.
M-Files | Document Management Platform
https://www.m-file
.com/

M-Files offers an innovative metadata-driven document management platform. M-Files gives midsize and enterprise businesses a leading edge.

69.
Conversation Intelligence Software for Contact Centers | Observe.AI
https://www.observ
.ai/

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

70.
71.
Work AI for all | Glean
https://www.glea
.com/

Glean is the Work AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Work AI can do for you!

72.
SentiSum | AI-Powered Customer Experience Analytics Platform
https://www.sentisu
.com/

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

73.
Document Management System Software | LogicalDOC
http://www.logicaldo
.com/

A document management system that can help your organization better manage business processes and put order in the documents every day run your business

74.
HawkSearch AI Ecommerce & Product Discovery
https://www.hawksearc
.com/

Allow your customers to find the right thing at the right time with AI-Driven search. Enhance your users experience leading to more personalized experiences, and higher average order value.

75.
Build a Winning Support System & Knowledge Base with Katico
https://katic
.io/

Katico offers a comprehensive suite of services designed to streamline workflows, optimize knowledge bases, and empower your AI chatbots

76.
Tridion Docs the #1 Enterprise DITA CCMS - RWS
https://www.rw
.com/content-management/tridion/docs/

Tridion Docs is a Component Content Management System (CCMS) trusted by the world's largest enterprises to manage their documentation. Learn more here today.

77.
AI Chatbot Works With Your Data - LiveChatAI
https://livechata
.com/

Reduce support volumes and increase customer satisfaction in minutes with the AI bot that is trained with your own docs and content.

78.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

79.
All-in-one Product Adoption Platform - UserGuiding
https://userguidin
.com/

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

80.
Shelf: Knowledge Technology Designed for the Age of GenAI
https://www.shel
.io/

Shelf combines GenAI with a modern SaaS infrastructure to keep your knowledge accurate and trusted to get better answers everywhere.

81.
adam.ai | Home | adam.ai
https://www.ada
.ai/

adam.ai is an intelligent all-in-one meeting management platform to capture, manage, and share knowledge before, during, and after meetings, transform content into valuable assets, and drive successful business outcomes.

82.
Knowledge Ops Solution for Better Employee Performance | ScreenSteps
https://www.screenstep
.com/

Reduce questions, mistakes, and onboarding time with a knowledge ops solution that drives real results. Learn how it works.

83.
Customer Onboarding and Experience Software
https://www.stagebas
.com/

5X the productivity of your customer-facing teams with Stagebase's automation and management tools.

85.
Method Grid | AI-empowered knowledge and project management
https://methodgri
.com/

Our purpose is to improve how teams deliver projects and services by connecting knowledge, experience and technology.

86.
All-in-One Home Care Software Solution - CareSmartz360
https://www.caresmartz36
.com/

Empowering independent agencies, home care franchisors, and facility staffing agencies with end-to-end business operations. 24/7 software uptime with 360° security.

87.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

88.
Anyword | AI Writing Platform Built for Marketing Results
https://anywor
.com/

The AI writing platform that knows what works. Trusted by over 1 million marketers, Anyword is built to help you scale on-brand content that drives marketing results

89.
Deploy and scale Enterprise AI with confidence
https://wan
.ai/

AI for business. An AI assistant that redefines how business users interact with data. Secure, priva

90.
Majic Chatbot - AI Chatbots powered by your knowledge & data
https://maji
.ai/

Majic Chatbot lets you create powerful AI Chatbots with your knowledge & data. Embed your chatbot on any website, and answer 90% of customer questions automatically.

91.
AI Document Processing For Transactional Workflows
https://rossu
.ai/

Automate complex transactional workflows with Rossum’s AI document processing solution. Reduce manual tasks, increase accuracy, drive efficiency.

92.
My AskAI — Your AI Agent for Customer Support
https://www.myaska
.com/

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

93.
In-House Legal Intake & Workflow Automation Software - Streamline AI
https://www.streamlin
.ai/

Intelligent legal intake and workflow automation software for in-house legal departments. Automatically consolidate legal requests in one source of truth, and triage and manage matters efficiently, with real-time legal metrics reporting. Intuitive, no-code solution for modern legal teams.

94.
Lingpad: AI-powered Customer Support Localization Tool
https://www.lingpa
.com/

Lingpad AI translates your messaging channels and help center content effortlessly, helping you take your business global with ease.

95.
Enterprise AI software for teams between 2 and 20,000 | Team-GPT
https://team-gp
.com/

Team-GPT helps companies adopt ChatGPT for their work. Organize knowledge, collaborate, and master AI in one shared workspace. 100% private and secure.

96.
Xyleme LCMS: Your Intelligent Content Solution
https://www.xylem
.com/

Xyleme is the most trusted intelligent LCMS platform for the development, management, delivery, and syndication of content, at scale.

97.
Aisera: ChatGPT and AI Search for the Enterprise
https://aiser
.com/

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

98.
Helpful Content Platform for SEO & Conversion Rate Optimization
https://www.answerbas
.com/

Answerbase's AI-enhanced helpful content platform auto-generates and auto-optimizes helpful content, providing measurable lift in SEO and conversion.

99.
Scalenut: AI powered SEO and Content Marketing Platform
https://www.scalenu
.com/

From identifying keywords clusters, creating content briefs to optimzing content for higher search rankings, Scalenut helps you manage your entire content lifecycle.