CustomerGauge Alternatives (September 2025)

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

UserEvidence is the Customer Evidence Platform that lets you collect feedback, curate success stories, and create content that credibly proves the value of your product.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

Client Retention. Fixed. Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Create exceptional customer experiences at scale with Medallia

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Target ready-to-buy prospects and close more deals using accurate data intelligence from Expandi Cyance. The market-leading intent data provider in Europe.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Put community at the center of your market and experience research to get better customer insights and deliver better customer and user experiences.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

Make live data insights your secret weapon and start taking advantage of hidden revenue opportunities with our B2B rebate management software

Eliminate data silos with BrightGauge's intuitive real-time dashboards. Get customized reports for client reporting and goal management that provide superior insights.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Better, faster, cheaper B2B data. Better pipeline, faster speed to market, improved operational excellence, faster revenue growth.

Unlock valuable user insights and build better products with the ultimate user feedback platform. Combining in-app surveys, feedback widgets, session replays, and feature portals, Userback empowers product teams to increase conversion rates, improve retention, and delight users.

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Dreamdata is a B2B Revenue Attribution Platform that gathers, joins, cleans all revenue-related data to present transparent, actionable analysis of what drives B2B revenue. The ultimate B2B multi-touch attribution tool for multi-techstack businesses.

Centralize and analyze qualitative data. Make vivid decisions with video surveys, in-depth interviews, focus groups, and AI powered analytics.

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

Take your marketing to the next level​ with the leading self-serve Customer Engagement platform for cross-channel experiences.

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

AI product management tool that turns customer voice into product insights, so you can build exactly what customers want and your business needs.

Customer-led Growth Platform for Marketers Unlock the revenue potential of your customers Get Started Start Platform Tour Drive Customer-led Growth Across Every Channel Engage Customers Create real-time, omnichannel experiences using an enterprise-scale platform Personalize Experiences Combine configurable online, in-app programs with rich targeting Reward Progress Use a wide range of rewards to encourage behavior and

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to purchase.

Get a clear picture of how your B2B SaaS company is growing, find new ways to make it grow even more, and easily act on what you learn.

The customer feedback management tool that helps you understand your users needs, prioritize your roadmap, and keep your customers in the loop.

AI-powered data analytics solutions for businesses. We offer data integration, predictive analytics, and machine learning to help you make informed decisions.

Revegy is the #1 sales execution platform with built-in visualizations for account planning and operations tools to equip sales teams with deal-winning insights.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

The Best-in-Class Insights Platform. It’s Quite Simple. The Fuel Cycle Research Engine Drives Efficient, Scalable, and Actionable Insights.

Learn how to increase customer engagement by leveraging buyer signals. Quickly boost online sales and create innovative brand experiences designed to meet the unique demands of your business.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

Insider's CDP connects customer data, predicts behavior with AI, and individualizes experiences across channels (CCCM). Go beyond personalization to become a purpose-led brand.

Usersnap is a user feedback platform for product teams to collect issues, ideas, and surveys to scale user testing and gain confidence in product decisions. Try it for free.

| Web push, Heatmaps, AB Testing, Analytics Software.

The all-in-one promotion software for enterprises. Manage all your marketing promotions in one scalable system without stressing developer resources.

We are customer research experts specializing win-loss, buyer-personas and churn analysis for B2B technology companies.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

Capture and leverage buying committee data with Nektar.ai. The only scalable solution to enhance reporting in Salesforce and Snowflake, empowering data-driven decisions at every business.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

AiTrillion Best eCommerce marketing platform offers the most advanced solutions for email marketing, loyalty rewards program, product reviews, live chat, and workflow automation.

Review collection made simple. Our friendly review platform helps you build trust quickly with our monthly subscription & flexible plans.

The Shopify app to track missing revenue in GA4, Google Ads, Klaviyo, Meta Ads, TikTok. Used by modern DTC brands to accelerate growth.

June is product analytics software for B2B SaaS. Through the platform you'll get auto-generated reports for customer analysis focused on how companies use your product

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

Wigzo offers the best customer retention solution to drive user engagement with email, SMS, and WhatsApp marketing. Increase repeat orders with mobile marketing strategies.

Our Customer Advocacy Saas product and professional services allow your company to strategically discover, nurture and mobilize customer advocates.

Make every interaction count! Leverage Chorus' conversation intelligence backed by ZoomInfo's leading B2B data to distill premium insights from sales calls.

Create, deliver and measure unforgettable Direct Mail experiences that motivate your audience to engage more than ever before. Ready to boost engagement rates to over 35%?

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.