Customer Thermometer Alternatives (September 2025)

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Best survey software to get feedback from your customers or create advanced surveys. Make questionnaires, tests, and forms in minutes.

Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

SmileBack® is the #1 customer satisfaction platform designed for MSPs. Our CSAT + NPS tools help IT professionals collect, report and act on customer feedback

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Create professional surveys easily. Collect responses on multiple channels. Share automatically analyzed results online.

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Create engaging surveys with ease. No matter who you are or where you are, creating a survey is just as easy as breathing.

The best collaborative platform to get feedback and creative input from clients and internal teams.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Usersnap is a user feedback platform for product teams to collect issues, ideas, and surveys to scale user testing and gain confidence in product decisions. Try it for free.

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

The customer experience dashboard for hospitality operators.

Feebee is the simple Slack based team feedback tool that is perfect for your small team or startup.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Use customer satisfaction surveying to deliver exceptional customer service, gather feedback, track performance, and share reviews and testimonials.

Create and distribute surveys with our user-friendly yet advanced online survey tool, then analyse results graphically. UK-based team.

Alchemer is transforming insights into action with powerful experience management & survey software.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Use SurveyMonkey to drive your business forward by using our free online survey and forms tool to capture the voices and opinions of the people who matter most to you.

Use SurveyMonkey to drive your business forward by using our free online survey and forms tool to capture the voices and opinions of the people who matter most to you.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

Build beautiful, interactive forms — get more responses. No coding needed. Templates for quizzes, research, feedback, lead generation, and more. Sign up FREE.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Review collection made simple. Our friendly review platform helps you build trust quickly with our monthly subscription & flexible plans.

We save you countless hours of boring development of forms and surveys. NativeForms allows you to build forms for every platform.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

The customer feedback management tool that helps you understand your users needs, prioritize your roadmap, and keep your customers in the loop.

Collect payments, customer data, registrations, event RSVPs, and leads with our secure online forms and surveys – use powerful templates or DIY. Sign up free.

Visual feedback and bug tracking tool for your users and clients. Get user feedback and detailed bug reports with annotated screenshots directly into GitHub, Slack, Trello and more. Try Ybug for free.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Unlock growth opportunities and increase customer loyalty with our comprehensive customer marketing platform. Showcase social proof, scale word-of-mouth, and drive conversions with Okendo.

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

HuddleUp makes feedback simple, continuous, and easy to act on with 360 feedback, Pulse Check-Ins, 1-on-1s, Kudos. Get started on Slack & Teams for free today!

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Create exceptional customer experiences at scale with Medallia

UserEvidence is the Customer Evidence Platform that lets you collect feedback, curate success stories, and create content that credibly proves the value of your product.

Dossier is an app for organizing customer conversations, no matter where it happens, with zero disruption to the ways you already communicate. Based in San Francisco, Dossier is helping business owners, business professionals and teams around the globe intelligently sync their customer communication channels and organize documents, tasks and more. Welcome to a new way to build better customer relationships and a better business.

Sleekplan is the all-in-one user feedback tool for your website and web based application. Collect, discuss and prioritize customer feedback, build a roadmap and keep a changelog, simple & all connected.

Develop employees at every level and power growth and innovation with Qualtrics 360-degree feedback tool. ✓ Request a free demo today!

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

Collect feedback, build roadmaps and announce updates.

Instabug empowers mobile teams to monitor, prioritize, and debug performance and stability issues throughout the app development lifecycle.

Suggestion Ox is the best HR tool to empower your employees. Use our anonymous online suggestion box to get candid feedback and improve.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

#1 tools for managing app store reviews and ratings. Analyze user feedback, respond to reviews, automate workflows, grow app visibility for iOS, Android, Amazon, Huawei.

360-Degree Feedback Platform and Assessment Services

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

Empower your teams with Email Analytics that works on top of your existing mailboxes. Improve your reply times, boost your revenue with timetoreply.

Textline's business texting software offers solutions for sales, marketing, customer service and beyond. Utilize the power of SMS to grow quickly.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Unlock valuable user insights and build better products with the ultimate user feedback platform. Combining in-app surveys, feedback widgets, session replays, and feature portals, Userback empowers product teams to increase conversion rates, improve retention, and delight users.

Beamer helps product and marketing teams increase user engagement, drive product adoption, and close the feedback loop.

TruConversion an all in one analytical application to help identify and fix conversion pain points by finding out the WHY behind visitor/user's behavior.

Create beautiful, engaging surveys that get smarter with every response with Formaloo, the #1 AI-powered survey maker. Start building yours for FREE today!

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

Collect feedback in an engaging way using emojis 🗣 Integrates easily with WordPress, Shopify, Medium and more. Try it now, It's free 🎉

Find the Right Loyalty Program for Your Brand. Boost Retention, LTV and Brand Loyalty with Annex Cloud's suite of Loyalty Solutions.

Put some Genius into Gmail! Gmelius is the leading process automation and email collaboration software built for Gmail and Google Workspace. Start for free.

Not just another reputation monitoring software. Measure and manage resident experience, identify strengths, & resolve issues in real time.

The only deliverability tool you need. Find out why your email is going to spam and protect your sender reputation

Sortd is an All-in-one Sales, Service and Task tracking app ‍for Gmail-based Teams. Manage your emails, customers, tasks and workflows, in your Inbox.

Summitry allows you to conduct performance reviews. Nothing else

Discover how our AI Copilot at Worknet.ai streamlines your workflow. Enhance productivity and efficiency with our advanced AI tools. Visit us now!

#1 Email Preview Tool & Email Testing Software in 2022. Preview emails on different screen sizes, email clients, operating systems & devices.

Engage prospects and customers without spray and pray. Build personalized, engaging sequences that drive revenue and save time.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Elevate learning and development with SurveyConnect, the user-friendly platform designed for modern leaders seeking to foster growth, engagement, and

GlockApps - Email Deliverability Test Experts - Get insights into your email deliverability, reputation, authentication, and DMARC compliance.

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

vidREACH allows you to harness cutting edge technology and harness a video platform to improve many aspects of your business.

360 Feedback Software to conduct omnidirectional assessments of your employees. Boost productivity & drive growth with SurveySparrow’s 360 Feedback Software!

Sapling language model copilot for customer-facing teams. Sapling integrates with messaging platforms to improve response quality and efficiency.

Increase retention and boost customer engagement with an easy to use loyalty program built for growing businesses

Track and optimize email deliverability - from inboxing and open rates to blocklist monitoring, engagement levels and growth rate.

Seamlessly connect your Salesforce CRM with Slack to accelerate collaboration and drive productivity. Bring together people, tools, and data in a single AI-powered platform.

Fullview lets you instantly monitor, control and analyze user sessions for faster real-time customer support and product analytics. No downloads. Forever free.

Find research participants for surveys, user interviews and focus groups from our pool of 3M+ verified participants. Respondent simplifies research recruitment.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.