SmartSurvey Ratings (September 2025)
This page breaks down SmartSurvey ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand SmartSurvey’s overall reputation. This data-driven overview will show you exactly how SmartSurvey is rated - including how it compares to competitors.
SmartSurvey's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:483 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
SmartSurvey Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 47+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 114+ reviews | 01.09.25 |
 Trustpilot | 4.4/5 | 81+ reviews | 01.09.25 |
 Trustradius | 4/5 | 3+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 114+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 114+ reviews | 01.09.25 |
 Facebook | 5/5 | 10+ reviews | 01.09.25 |
What is SmartSurvey?
SmartSurvey is a digital survey solution that helps users create surveys, build questionnaires, and analyze results with features like customizable templates, flexible question types, and intelligent routing. It offers powerful in-built distribution options, real-time data visualization, and tools for reaching respondents across various channels, including offline collection. The platform ensures data security with ISO27001 certification and provides solutions for customer experience, employee engagement, market research, and public sector needs.
🤔 SmartSurvey vs Competitors: How Do Ratings Compare?
Check out SmartSurvey AlternativesFrequently Asked Questions
How trustworthy is SmartSurvey?
According to Capterra and Trustpilot review sites SmartSurvey holds ratings of 4.6/5 and 4.4/5 respectively from 195 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is SmartSurvey rated?
SmartSurvey has an average star rating of 4.6 out of 5 stars based on average of 483 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from SmartSurvey public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for SmartSurvey is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.