Cross-CRM Alternatives (September 2025)

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Find the Right Loyalty Program for Your Brand. Boost Retention, LTV and Brand Loyalty with Annex Cloud's suite of Loyalty Solutions.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

Discover how Boomerangme's cutting-edge loyalty program software can transform your business. Enhance customer retention with personalized digital loyalty cards, gamification, and seamless multi-channel integration. Explore the latest trends and strategies in loyalty rewards for 2024.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Create exceptional customer experiences at scale with Medallia

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

Eber: Your Customer Loyalty Platform in Singapore. Elevate your customer retention strategy with our all in one internet marketing software. Enquire today!

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

The best customer loyalty software for omnichannel retailers. Integrate your POS and eCommerce apps, launch loyalty, then track how your regulars grow.

We translate your visitors' experiences into numbers, recognize their behaviour patterns all along the customer's journey and provide instant actionable insights. No more Data SPAM

Improve your sales and service departments with dealership call tracking software by ITC Cloud DX. Take advantage of AI-powered insights to optimize call flow.

Official: LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Book a demo today!

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Increase retention and boost customer engagement with an easy to use loyalty program built for growing businesses

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

Give your sales team the edge with winning references. Check out RO Innovation. Customer reference management software for companies that win.

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

Discover HaloCRM. All-inclusive, omnichannel CRM software for exceptional customer service and sales teams.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

The best tool to create customer journey maps, service blueprints, and customer journey management. ✚ realtime collaboration ✚ guidance and flexibility ⮕ Sign up for free!

The cross channel marketing platform that powers unified customer experiences, and empowers you to create, optimize, and measure every customer interaction.

Take your marketing to the next level​ with the leading self-serve Customer Engagement platform for cross-channel experiences.

Make every customer interaction matter by connecting all your business data across marketing, sales, commerce, and service. Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.

The all-in-one promotion software for enterprises. Manage all your marketing promotions in one scalable system without stressing developer resources.

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Turn data insight into personalized, cross-channel marketing experiences with Dotdigital's all-in-one customer experience and data platform.

We partnered with 800+ media brands to engage, convert & monetize their digital audiences. Check out our community engagement solutions!

Create sustainable growth and increase loyalty with a customer engagement platform that’s purpose-built for financial institutions.

Create meaningful, personalized mobile experiences with mobile app marketing and analytics software that drives customer engagement, retention, and conversions.

Automate cross-channel campaigns with Blueshift’s customer engagement platform that combines the power of AI, a CDP, and marketing automation.

Create dynamic customer engagements driven by valuable data insights. Design omni-channel campaigns on one user-friendly platform, on-cloud or on-site.

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

Smarter commerce experience management with AI-fueled personalization, merchandising, and site search

Emarsys, a leading provider of marketing software, enables true, one-to-one interactions between marketers and consumers.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Bring Growth to Life: Explore how you can create unique experiences for each customer in real-time and optimise customer lifetime value!

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Win clients for life with Copper CRM software solutions. Give us a try and see how we can help your business build stronger customer relationships.

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

AiTrillion Best eCommerce marketing platform offers the most advanced solutions for email marketing, loyalty rewards program, product reviews, live chat, and workflow automation.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Engage your customers like never before with CleverTap’s all-in-one customer engagement platform. From personalized messaging to automated campaigns, CleverTap platform offers a suite of powerful tools to help you connect with your audience at every stage of the customer journey. Get started with CleverTap today.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.