This page breaks down Whale ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Whale’s overall reputation. This data-driven overview will show you exactly how Whale is rated - including how it compares to competitors.

Whale's Overall Rating Summary

  • Average Rating:4.7/5
  • Total Reviews:1,394 reviews
  • Sources:G2, Capterra, Gartner, Trustradius, Shopify, Getapp, Softwareadvice, Facebook
  • Last updated:September 1, 2025

Whale Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.6/5
473+ reviews06.04.25
Capterra logoCapterra
3.7/5
3+ reviews06.03.25
Gartner logoGartner
4.5/5
17+ reviews06.04.25
Trustradius logoTrustradius
4/5
4+ reviews06.03.25
Shopify logoShopify
3.8/5
86+ reviews04.05.25
Getapp logoGetapp
3.7/5
3+ reviews06.03.25
Softwareadvice logoSoftwareadvice
4/5
4+ reviews04.05.25
Facebook logoFacebook
4.9/5
804+ reviews08.06.25

What is Whale?

Whale is an AI-powered software designed for documenting processes and training, enabling users to document standard operating procedures, policies, and internal company knowledge to streamline onboarding, training, and team growth. Key features include AI-assisted SOP and process documentation, automated training flows, AI-generated quizzes, and a single source of truth for easy access to up-to-date knowledge. The platform also offers integrations, a built-in screen and step recorder, and over 300 policy and process templates.

🤔 Whale vs Competitors: How Do Ratings Compare?

Check out Whale Alternatives

Frequently Asked Questions

How trustworthy is Whale?

According to G2 and Gartner review sites Whale holds ratings of 4.6/5 and 4.5/5 respectively from 490 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.

How many stars is Whale rated?

Whale has an average star rating of 4.7 out of 5 stars based on average of 1,394 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Whale public reviews pages on platforms: G2, Capterra, Gartner, Trustradius, Shopify, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Whale is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.