WaitWell Ratings (September 2025)
This page breaks down WaitWell ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand WaitWell’s overall reputation. This data-driven overview will show you exactly how WaitWell is rated - including how it compares to competitors.
WaitWell's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:303 reviews
- Sources:G2, Capterra, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
WaitWell Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 64+ reviews | 01.09.25 |
 Capterra | 4.9/5 | 77+ reviews | 01.09.25 |
 Getapp | 4.9/5 | 77+ reviews | 01.09.25 |
 Softwareadvice | 4.9/5 | 77+ reviews | 01.09.25 |
 Facebook | 1/5 | 8+ reviews | 07.07.25 |
What is WaitWell?
WaitWell offers an all-in-one queue management system designed to improve operational efficiency and service reputation by replacing physical lineups with a virtual queue, managing in-person and virtual appointments, and integrating virtual meetings with schedules. Key features include service workflow automation, analytics and reporting, customer insights, service accessibility, staff scheduling, and pre-payment options to reduce wait times and no-shows. The platform provides real-time dashboard metrics, pre-built and custom reports, and multi-service and multi-location filtering, making it suitable for various industries such as healthcare, government, higher education, retail, veterinary, and hospitality.
🤔 WaitWell vs Competitors: How Do Ratings Compare?
Check out WaitWell AlternativesFrequently Asked Questions
How trustworthy is WaitWell?
According to Capterra and G2 review sites WaitWell holds ratings of 4.9/5 and 4.7/5 respectively from 141 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is WaitWell rated?
WaitWell has an average star rating of 4.8 out of 5 stars based on average of 303 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from WaitWell public reviews pages on platforms: G2, Capterra, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for WaitWell is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.