eGain Mail Ratings (September 2025)
This page breaks down eGain Mail ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand eGain Mail’s overall reputation. This data-driven overview will show you exactly how eGain Mail is rated - including how it compares to competitors.
eGain Mail's Overall Rating Summary
- Average Rating:3.7/5
- Total Reviews:24 reviews
- Sources:G2, Capterra, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
eGain Mail Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.1/5 | 13+ reviews | 01.09.25 |
 Capterra | 4/5 | 2+ reviews | 01.09.25 |
 Trustpilot | 2.5/5 | 5+ reviews | 01.09.25 |
 Getapp | 4/5 | 2+ reviews | 08.06.25 |
 Softwareadvice | 4/5 | 2+ reviews | 01.09.25 |
What is eGain Mail?
eGain Mail is a web-based email management software designed to help companies manage large volumes of customer emails and webforms responsively and effectively. Key features include predefined workflows, SLA triggers, intelligent parsing, auto-responses, and comprehensive customer interaction history, along with access to a centralized knowledge base and varied collaboration options. Additional modules like eGain Secure Message and eGain Fax enhance secure communication and fax management capabilities.
🤔 eGain Mail vs Competitors: How Do Ratings Compare?
Check out eGain Mail AlternativesFrequently Asked Questions
How many stars is eGain Mail rated?
eGain Mail has an average star rating of 3.7 out of 5 stars based on average of 24 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from eGain Mail public reviews pages on platforms: G2, Capterra, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for eGain Mail is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.