Adobe Journey Optimizer Ratings (September 2025)
This page breaks down Adobe Journey Optimizer ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Adobe Journey Optimizer’s overall reputation. This data-driven overview will show you exactly how Adobe Journey Optimizer is rated - including how it compares to competitors.
Adobe Journey Optimizer's Overall Rating Summary
- Average Rating:4.2/5
- Total Reviews:155 reviews
- Sources:G2, Capterra, Gartner, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
Adobe Journey Optimizer Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 91+ reviews | 01.09.25 |
 Capterra | 5/5 | 1+ reviews | 01.09.25 |
 Gartner | 4.1/5 | 14+ reviews | 01.09.25 |
 Trustradius | 4/5 | 47+ reviews | 01.09.25 |
 Getapp | 5/5 | 1+ reviews | 01.09.25 |
 Softwareadvice | 5/5 | 1+ reviews | 01.09.25 |
What is Adobe Journey Optimizer?
Adobe Journey Optimizer orchestrates and delivers personalized customer engagement across all channels using real-time insights and AI-driven decisioning. Key features include real-time profile and insights, omnichannel orchestration, personalized offer decisioning, and customer lifecycle engagement. The AI Assistant Content Accelerator enhances productivity by generating on-brand content and multiple variations for marketing campaigns.
🤔 Adobe Journey Optimizer vs Competitors: How Do Ratings Compare?
Check out Adobe Journey Optimizer AlternativesFrequently Asked Questions
How trustworthy is Adobe Journey Optimizer?
According to G2 and Trustradius review sites Adobe Journey Optimizer holds ratings of 4.3/5 and 4/5 respectively from 138 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Adobe Journey Optimizer rated?
Adobe Journey Optimizer has an average star rating of 4.2 out of 5 stars based on average of 155 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Adobe Journey Optimizer public reviews pages on platforms: G2, Capterra, Gartner, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Adobe Journey Optimizer is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.