Adobe Customer Journey Analytics Ratings (September 2025)
This page breaks down Adobe Customer Journey Analytics ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Adobe Customer Journey Analytics’s overall reputation. This data-driven overview will show you exactly how Adobe Customer Journey Analytics is rated - including how it compares to competitors.
Adobe Customer Journey Analytics's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:134 reviews
- Sources:G2, Capterra, Trustradius, Softwareadvice, Getapp, Gartner
- Last updated:September 1, 2025
Adobe Customer Journey Analytics Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4/5 | 65+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 5+ reviews | 01.09.25 |
 Trustradius | 4/5 | 51+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 5+ reviews | 01.09.25 |
 Getapp | 4.6/5 | 5+ reviews | 01.09.25 |
 Gartner | 5/5 | 3+ reviews | 01.09.25 |
What is Adobe Customer Journey Analytics?
Adobe Customer Journey Analytics is a cross-channel customer analytics solution that provides real-time insights into customer journeys, both online and offline, enabling personalized experiences at scale. Key features include connected data from any channel, end-to-end visualization, AI-driven insights, and data-driven decisions accessible across the organization. It also offers advanced audience segmentation, real-time activation, and tools specifically designed for product teams to enhance collaboration and optimize customer experiences.
🤔 Adobe Customer Journey Analytics vs Competitors: How Do Ratings Compare?
Check out Adobe Customer Journey Analytics AlternativesFrequently Asked Questions
How trustworthy is Adobe Customer Journey Analytics?
According to G2 and Trustradius review sites Adobe Customer Journey Analytics holds ratings of 4/5 and 4/5 respectively from 116 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Adobe Customer Journey Analytics rated?
Adobe Customer Journey Analytics has an average star rating of 4.1 out of 5 stars based on average of 134 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Adobe Customer Journey Analytics public reviews pages on platforms: G2, Capterra, Trustradius, Softwareadvice, Getapp, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Adobe Customer Journey Analytics is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.