Video Reply for Zendesk Alternatives (September 2025)

Screendesk is a cloud-based online service that provides instant screen recordings for faster ticket resolution and videoconference support. No downloads or installs needed. Connect to any help desk software. Request screen recordings from your users straight from their browser.

Boost engagement with BombBomb video messaging and screen recording. Try it free for 2 weeks, no CC needed. Elevate your communication!

Record short video messages of you and your screen for sales demos, customer tutorials and internal announcements.

Build relationships with personalized videos. Get started for free.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Video messaging powered by AI to connect better with clients and buyers. MailVideo is the fastest way to record and share videos. Integration with HubSpot and more. Video platform designed for customer success and B2B sales.

Record, send and track video emails & texts in minutes. Cut through the noise with Covideo - the simple solution built for smarter outreach.

Vidmonials is the best remote video recording software made to increase trust with your customers, employees, and partners

The best way to present and record yourself. Virtual backgrounds, screen recorder, present with a friend. Works with Zoom, Meet, Teams, and Webex.

Viewabo is an interactive visual product support platform for modern customer experience teams.

Use VideoPeel Video Surveys for Employee Engagement, HR Recruiting, Customer Feedback, Content Generation, Research, and Customer Support. Collect videos and photos in less than 5 mins. 7 Day FREE trial.

Make any video interactive in seconds. Enhance your videos with buttons, questions, hotspots, drawings, and more to drive action and engagement. Try it free.

Zight is an all-in-one screen recorder that helps you to create, edit and share videos, screenshots, GIFs for business.

Vidyard is an online video platform for business which allows you to increase leads, accelerate your pipeline and delight your customers. Learn more!

Unlock success with PreviewMe, your premier video tool for sales and marketing. Elevate your strategy and sales cycle with powerful and engaging short videos!

Enhance and streamline your one-on-one conversations with video funnels, AI-powered video chatbots, multimedia messaging, and video forms. Use it to boost candidate and lead experience.

VidPowr - Interactive videos with customizable video player. Collect leads, quizzes, polls, book appointments, multilanguage and social interactions to your marketing and training videos. 1 click video import from YouTube, Vimeo, VidTags, Google Drive, Zoom, Dropbox to VidPowr

Make on-brand videos with the leading online video maker. Biteable is the leading solution for creating concise, engaging, on-brand video content.

Build trust and shorten the sales cycle with SalesMail! Send branded, one-to-one video messages for sales, recruiting, service, and more.

Remotely collect video testimonials and video reviews from customers, employees, and experts. Intuitive editing, motion graphics, and video hosting included.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Increase sales and streamline video distribution with Videoly, the leading product video platform for online retailers and brands.

Fullview lets you instantly monitor, control and analyze user sessions for faster real-time customer support and product analytics. No downloads. Forever free.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Guidde lets you capture instant step-by-step videos and documents for anyone to create.

ThankView's personalized video message platform lets you create and send videos to raise awareness, promote events, and more. See our software in action!

With Pictory you can create and edit professional quality videos using text in minutes, no technical skills required or software to download.

Flock, the best team communication app and online collaboration platform, comes with team messaging, project management and other great features that improve productivity and boost speed of execution.

Connect contact centers with customers through visual support. In one click, agents access customers' cameras to diagnose and solve incidents.

See how Dubb can help you get more video content, team collaboration, prospect conversations, and sales conversions.

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

The Video Follow Up App for Sales Professionals

See how Dubb can help you get more video content, team collaboration, prospect conversations, and sales conversions.

Nail customer engagement with the only flexible personalized video marketing software that adapts to the unique way your brand communicates—at scale.

Enhance knowledge sharing with Panopto. Capture and share grow expert knowledge across teams and campuses with AI-powered tools.

Free AI video editor with text to video, avatars, auto-subtitles, voice translations and more. Record, edit and share your videos online with VEED.

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

CreateStudio is a full feature animation & editing software that makes it easy for everyone to create amazing 3d character videos, scroll stopping social media ads & powerful promotional video content.

Discover cobrowsing solutons with Upscope's cobrowsing software. Navigate websites with others in real-time for seamless teamwork and enhanced customer support.

Dossier is an app for organizing customer conversations, no matter where it happens, with zero disruption to the ways you already communicate. Based in San Francisco, Dossier is helping business owners, business professionals and teams around the globe intelligently sync their customer communication channels and organize documents, tasks and more. Welcome to a new way to build better customer relationships and a better business.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

Get to manage your data with GDPR Compliance for Zendesk. Download, delete, anonymize and redact - this application knows no limits.

StoryXpress is a cloud-based video platform for businesses. Video creation, personalization, hosting and analytics at scale to boost marketing and sales.

Improve customer experience with SnapCall's video AI solutions. Get asynchronous problem resolution with SnapCall Clip, real-time engagement with SnapCall Call, and scheduled calls with SnapCall Booking.

Effortlessly guide and support your clients to make the best mortgage decisions with our screen recording and video messaging platform.

Wistia is the video marketing platform for business. Create, host, market, and measure video content with our collaborative tools, and thrive with video.

Create professional videos in minutes and engage your audience with PlayPlay, the leading video creation solution. No editing skills required. 7-day free trial.

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

Integrate the Forwarder app into Zendesk Support. Forward all comments and get external teams involved in conversation via e-mail

All-in-one online video platform for creators of all levels. Edit, record, multi-stream, and host professional-looking videos with ease. Try now for free!

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Grow your business with SproutVideo’s enterprise-worthy video marketing, analytics, and privacy tools. Start sharing your videos and live streams today.

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

Great client meetings start here - Highly customisable meeting rooms with powerful collaboration - easily integrated in your workflow

Video Animation Made Easy With The Animated Video Maker From VideoScribe. Make Your Own Animations. No Prior Video Editing Skills Needed.

Craft and embed guided tours for your website, and get expert support from your very first demo.

Use Weet to instantly record, create and edit interactive training videos. Build your organization’s knowledge videos library for clients & employees!

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

Turn your product workflows into interactive demos, videos and step-by-step guides. All on a single platform. Sign up for free to learn more!

Create engaging interactive product demos with AI. Trusted by 15k+ businesses to solve their customer challenges. Get started for free.

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

Resolve critical product and downtime issues before your customers are impacted. Zenduty integrates with all your monitoring tools and alerts your engineers via Phone, Slack, Push notifications, Email, SMS, and Microsoft Teams. You can organize all your incident communications, manage your on-call, brings in all your playbooks, and analytics in one place, and resolve incidents blazingly fast.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

Sendler is an AI tool that creates personalized sales videos at scale, send them to your leads automatically and book more meetings.

SeekWell brings SQL to the places your team already hangs out, including Google Sheets, Excel, Slack, and email.

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

Turn passive viewers into active learners with interactive video. Try WeVideo today and unlock powerful video creation, interactivity, and analytics tools.

Create videos for your business with Vyond's video animation software. From training to brand storytelling, keep your audience engaged.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Livestream in studio-quality | For videographers and studios | No cables or crew | Just stunning, multi-angle footage clients love

Screen recording that automatically captures valuable engineering data. Create technical bug reports even without technical skills, right from your browser. Bug reporting tool made to be fast, easy, and helpful.

Nativevideo delivers video+AI solutions native in Salesforce to make teams more productive, and to enhance the quality of data in your Org.

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Book 3x more meetings with Vuleads - the powerful video prospecting platform that generates personalized videos at scale for sales. Start for free.

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

ScreenPal’s intuitive tools help you capture, create, and share videos and images for authentic and effective visual communication.

Hippo Video, an AI-powered video platform, empowers GTM teams to effortlessly create and share personalized videos at scale throughout the customer journey, elevating engagement and driving conversions seamlessly.

#1 tools for managing app store reviews and ratings. Analyze user feedback, respond to reviews, automate workflows, grow app visibility for iOS, Android, Amazon, Huawei.

Create videos from text and podcasts in minutes with premium stock. Transform sports, politics, travel, or any other articles and podcasts into highly engaging videos.

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

Sapling language model copilot for customer-facing teams. Sapling integrates with messaging platforms to improve response quality and efficiency.

Promote deeper learning, differentiate instruction, and maximize outcomes with WeVideo's interactive video tools. Start your free 30-day trial today!

Screencastify is the leading Chrome screen recorder for education. Install the extension to record, edit, and share videos in seconds. Create lesson videos, video assignments, and training and tutorials, and make assessment easier

Delight your prospects with interactive product demo software. Embed your product on your website, share in the sales cycle, and send in email campaigns.

Your all-in-one destination for building coaching relationships. CoachNow is an all-in-one digital coaching platform designed to manage, motivate, and train your athletes.

Automate the answers to common and time-consuming questions on your e-commerce site and increase your conversion rate.

We bridge the gap between complex technical processes and intuitive conversations. Our Conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues.

Zenhub helps your teams get more done faster with time-saving agile automations, fewer meetings, and more visibility in GitHub.

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

Arcade is an interactive demo platform that allows teams to create effortlessly beautiful demos in minutes.

Video making simplified. Use pre-purposed video templates to brand, promote, sell, and mark special occasions. As simple as filling out a form.

Create studio-quality videos with AI avatars and voiceovers in 130+ languages. It is as easy as making a slide deck.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Engage New Prospects, Reduce Friction In The Sales Cycle, And Drive Revenue Faster. Frictionless. Fast Turnaround. Zero Travel Fees. Video testimonial service