Oracle Customer Experience (CX) Cloud Suite Alternatives (January 2026)

Make every customer interaction matter by connecting all your business data across marketing, sales, commerce, and service. Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.

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1.
Commerce Cloud | Oracle
https://www.oracl
.com/cx/ecommerce/

Learn how to increase customer engagement by leveraging buyer signals. Quickly boost online sales and create innovative brand experiences designed to meet the unique demands of your business.

2.
Customer experience (CX) and customer relationship management
https://www.sa
.com/products/crm.html/

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

3.
Customer Experience (CX) Management Software - Qualtrics
https://www.qualtric
.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

4.
Oracle Service
https://www.oracl
.com/cx/service/iot-connected-asset-monitoring/

Deliver great customer service any way your customer chooses, balancing digital service channels with high-value, personalized, agent-driven customer support. With the right CRM service software comes differentiated customer service.

5.
Retail Planning and Optimization | Oracle
https://www.oracl
.com/retail/planning-optimization/

Oracle's Retail Planning and Optimization is trusted by retail buyer and planning teams to maximize sales, margin, and inventory across omnichannel journeys.

6.
Supply Chain Management (SCM) | Oracle
https://www.oracl
.com/scm/

Oracle Supply Chain Management connects your supply chain and manufacturing processes with an integrated suite of cloud SCM solutions, providing real-time visibility.

7.
Oracle Banking Digital Experience Cloud Service | Oracle
https://www.oracl
.com/financial-services/banking/digital-experience/

A cloud native SaaS immersive digital banking engagement and experience platform designed with an API- and mobile-first approach and baked-in AI/ML intelligence to offer persona-centric, configurable lifestyle banking experiences across the retail, business, corporate, and Islamic banking segments.

8.
Oracle E-Business Suite Applications | Oracle
https://www.oracl
.com/applications/ebusiness/

Discover how Oracle's E-Business Suite applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations.

9.
D•engage - Data-centric Marketing Automation
https://dengag
.com/

Create dynamic customer engagements driven by valuable data insights. Design omni-channel campaigns on one user-friendly platform, on-cloud or on-site.