Nicereply Alternatives (September 2025)

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

SmileBack® is the #1 customer satisfaction platform designed for MSPs. Our CSAT + NPS tools help IT professionals collect, report and act on customer feedback

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Unlock valuable user insights and build better products with the ultimate user feedback platform. Combining in-app surveys, feedback widgets, session replays, and feature portals, Userback empowers product teams to increase conversion rates, improve retention, and delight users.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Usersnap is a user feedback platform for product teams to collect issues, ideas, and surveys to scale user testing and gain confidence in product decisions. Try it for free.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

The customer experience dashboard for hospitality operators.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Create exceptional customer experiences at scale with Medallia

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

Alchemer is transforming insights into action with powerful experience management & survey software.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

Unlock growth opportunities and increase customer loyalty with our comprehensive customer marketing platform. Showcase social proof, scale word-of-mouth, and drive conversions with Okendo.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

Sleekplan is the all-in-one user feedback tool for your website and web based application. Collect, discuss and prioritize customer feedback, build a roadmap and keep a changelog, simple & all connected.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Best survey software to get feedback from your customers or create advanced surveys. Make questionnaires, tests, and forms in minutes.

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Design customer journey mapping and customer experience. Tool to capture the current experience along with collaborating and sharing feedback for mapping persona, empathy and customer journey.

Experience Management Platform for IT - Lead IT and Service Management with Employee Experience and use to manage your Experience Level Agreements (XLAs).

UserEvidence is the Customer Evidence Platform that lets you collect feedback, curate success stories, and create content that credibly proves the value of your product.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

Review collection made simple. Our friendly review platform helps you build trust quickly with our monthly subscription & flexible plans.

Improve User Experience on your Website for Better Conversions!

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Beamer helps product and marketing teams increase user engagement, drive product adoption, and close the feedback loop.

Powerful user testing platform to get real customer feedback remotely. Improve UX (User Experience) and usability for your websites and apps.

Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Client Retention. Fixed. Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises

The customer feedback management tool that helps you understand your users needs, prioritize your roadmap, and keep your customers in the loop.

Tenfold connects systems of engagement and customer data to enable contextual continuous conversations. Get a free demo today.

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

Create and distribute surveys with our user-friendly yet advanced online survey tool, then analyse results graphically. UK-based team.

Meet your customers in any app or website in seconds with in-person guided CX solutions from Glance. Learn more and request a demo today.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Make every customer interaction matter by connecting all your business data across marketing, sales, commerce, and service. Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Embed Reviews from Facebook, Google, Amazon, Etsy, eBay, Allegro, Reviews.io, Trusted Shops, Tripadvisor, Booksy, Yell, Yelp, Booking.com. Airbnb, Walmart, AliExpress, Capterra, Product Hunt, Yellow Pages, Google Shopping, Ekomi, Sitejabber, JustReview and more! Just in seconds on your website!

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Enhance customer loyalty with WOW24-7's outsourced customer service. Our expert customer support service ensures the best CX practices and substantial cost savings. Omni-channel & multilingual customer service outsourcing with 95+ CSAT. Prices start from $10/hour. Contact us today!

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Discover HaloCRM. All-inclusive, omnichannel CRM software for exceptional customer service and sales teams.

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.

Supercharge product decisions with valuable insights. Fast and easy continuous discovery, informed decision-making. Gain valuable insights now!

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Create dynamic customer engagements driven by valuable data insights. Design omni-channel campaigns on one user-friendly platform, on-cloud or on-site.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Harness the power of product reviews and customer rewards for your Ecommerce store. The easiest way to increase sales and customer retention.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.