Lumoa Alternatives (September 2025)

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

The customer experience dashboard for hospitality operators.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

AI product management tool that turns customer voice into product insights, so you can build exactly what customers want and your business needs.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Powerful user testing platform to get real customer feedback remotely. Improve UX (User Experience) and usability for your websites and apps.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Sales Acceleration Guaranteed. Get more leads with instant meetings from your website. Convert deals faster with Generative AI sales acceleration solutions.

Design customer journey mapping and customer experience. Tool to capture the current experience along with collaborating and sharing feedback for mapping persona, empathy and customer journey.

Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention

Browsi’s SaaS platform boosts publisher revenue by automatically creating the premium ad inventory that advertisers seek.

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

Smarter commerce experience management with AI-fueled personalization, merchandising, and site search

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

Create exceptional customer experiences at scale with Medallia

Evolv AI is the first AI-led experience optimization platform that provides AI-driven UX recommendations prioritized by impact, and automates the way you build, deploy and optimize experiences for users. Learn more

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

Collect feedback, build roadmaps and announce updates.

Monetate is the #1 personalization platform and consultancy designed to help ecommerce and digital businesses scale KPIs and wow customers.

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

DataEQ structures & analyses online customer conversations using human & AI to optimise customer service, CX, manage risk & improve regulatory reporting.

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Unlock valuable user insights and build better products with the ultimate user feedback platform. Combining in-app surveys, feedback widgets, session replays, and feature portals, Userback empowers product teams to increase conversion rates, improve retention, and delight users.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Zira's business automation platform helps enterprises at each stage of the digital transformation journey. The platform's architecture allows; integration of existing data from ERP, MES, SCADA, CRM, and more; analytics via Zira or existing AI and machine learning algorithms; automation of common or

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

We translate your visitors' experiences into numbers, recognize their behaviour patterns all along the customer's journey and provide instant actionable insights. No more Data SPAM

Usersnap is a user feedback platform for product teams to collect issues, ideas, and surveys to scale user testing and gain confidence in product decisions. Try it for free.

IlluminOut delivers actionable results through a fully automated exit interviews and insights platform.

See why 1,500 companies trust our platform to simplify and streamline any request in your sales process. Easily respond to RFPs, RFIs, DDQs, security questionnaires, and more.

Ongage is an email marketing platform that allows you to deliver emails, learn from customers, and optimize behavior at scale. Want to see KPIs going up?

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Lucky Orange's website optimization tools like heatmaps and session recordings help you grow your business and keep customers happy.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

First smart No-SDK customer engagement platfrom. Best tool for Push, Email campaigns powered by generative AI

Intelligent email marketing, sms, and automation for faster, more efficient growth. Turn your customer data into hyper-personalized messages that people want.

Cycle is the fastest way for your team to capture product feedback and share customer insights – without the busywork.