Lumoa Alternatives (January 2026)

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

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1.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

2.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

3.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

4.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

5.
Clootrack - Understand the WHY behind Customer Experience
https://www.clootrac
.com/

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

6.
Customer & Employee Experience Management Platform | Qwary
https://www.qwar
.com/

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

7.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

8.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

9.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.