IrisAgent Alternatives (September 2025)

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

4.8/5

2+ reviews

Reviewed on:

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Capterra
1.
AI-Powered Customer Service for Enterprise
https://aptedg
.io/

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

2.
Customer Support AI | CX Automation Platform | Forethought
https://www.forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

3.
Tiledesk: Automated Customer Service with an AI Agent
https://tiledes
.com/

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

4.
QueryPal
https://www.querypa
.com/

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

5.
My AskAI — Your AI Agent for Customer Support
https://www.myaska
.com/

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

6.
Customer Support AI | CX Automation Platform | Forethought
https://forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

7.
Data First Contact Center powered by Autonomous Agents | Rezo.ai
https://www.rez
.ai/

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

8.
Aisera: ChatGPT and AI Search for the Enterprise
https://aiser
.com/

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

9.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

10.
CiaraAI: Enhance Your Sales and Customer Service with AI
https://ciaraa
.com/

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

11.
How AI Self-Service Improves Your Customer Support - AnswerDash
https://www.answerdas
.com/

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

12.
Lixsa.ai - Your Dream Customer Care Service, Powered by AI
https://www.lixs
.ai/

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

13.
Lang.ai - Unlock CX data with easy-to-use AI
https://www.lan
.ai/

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

14.
DeepConverse - AI Chatbot for Customer Service Automation
https://www.deepconvers
.com/

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

15.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/live-chat/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

16.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

18.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

19.
Replicant: Automate Your Contact Center & Customer Service
https://www.replican
.ai/

A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.

20.
21.
ChatSpark: Transforming Customer Service with AI-Powered Chatbots
https://chatspar
.io/

Transform your website experience with AI-powered customer service. ChatSpark provides real-time, personalized support, driven by your content.

23.
AI Customer Service Tool | GPT-4o Chatbots | Watermelon
https://watermelo
.co/en/

Discover the power of GPT-4o supported AI chatbots for exceptional customer service. Empower your team and reduce workload with our all-in-one automated solution.

24.
Moveworks: Automate Employee Support
https://www.movework
.com/

Moveworks empower your workforce to search information, automate tasks, and create content with generative AI.

25.
Conversational AI Platform for Enterprise | boost.ai
https://www.boos
.ai/

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

26.
Deliver Intelligent Support with our AI Chatbot | Zoom
https://www.zoo
.com/en/products/virtual-agent/

Resolve customer issues quickly, accurately, and at scale with Zoom Virtual Agent; the AI chatbot designed to boost contact center efficiency and save money.

27.
Conversation Intelligence Software for Contact Centers | Observe.AI
https://www.observ
.ai/

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

28.
Artificial Intelligence Solutions for Call Centers | Level AI
https://theleve
.ai/

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

29.
Salevant | AI Sales Assistant
https://www.salevan
.ai/

Salevant introduces Yog GPT which helps you handle customer queries like a pro. Try our AI Assistant to meet every customer expectation and empower a team to be 10x more efficient.

30.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

32.
Accelerate Your Growth With #1 AI Customer Service | Tidio
https://www.tidi
.com/

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

33.
AI Copilot for Support Team - Worknet.AI
https://www.workne
.ai/

Discover how our AI Copilot at Worknet.ai streamlines your workflow. Enhance productivity and efficiency with our advanced AI tools. Visit us now!

34.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

35.
Automate answers to frequently asked questions | Botmind
http://www.botmin
.io/en/

Automate the answers to common and time-consuming questions on your e-commerce site and increase your conversion rate.

36.
Conversational AI for Customer Support Automation - Verloop.io
https://verloo
.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

37.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

38.
Loris – Conversational Intelligence for Leading Brands
https://lori
.ai/

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

39.
The smartest AI agent for Gorgias | PerfectBot
https://perfectbo
.ai/

PerfectBot is an AI-powered chatbot designed to streamline ecommerce customer service. It works as an add-on for Gorgias.

40.
DigitalGenius – The AI concierge built for Ecommerce
https://www.digitalgeniu
.com/

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

41.
ServisBOT - AI Solutions for Businesses using LLMs
https://servisbo
.com/

Boost automation and engagement with the power of Generative AI and LLMs. AI Agents, Copilots and Advanced AI Assistants are designed for security and compliance, tailored to your business use cases.

42.
AI-Optimized Customer and Employee Experiences - Kore.ai
https://kor
.ai/

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

43.
AI Chatbot Works With Your Data - LiveChatAI
https://livechata
.com/

Reduce support volumes and increase customer satisfaction in minutes with the AI bot that is trained with your own docs and content.

44.
PrimeCX AI Chatbot Builder: Simplify Customer Support, Lead Generation, and Appointment Booking
https://primec
.ai/

Build chatbots effortlessly with PrimeCX AI Chatbot Builder for customer support, lead generation, and appointment booking. Enhance customer interactions and streamline business processes. Get started now!

45.
Sentiment, Conversational Customer service platform - Sentiment Digital Customer Service platform
https://www.sentimen
.io/

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

46.
Siena AI | Empathic AI customer service that's almost human
https://www.sien
.cx/

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

47.
Conversational App for Superior Customer Service Automation
https://hubtyp
.com/

Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.

48.
Glassix | AI Customer Support, Omnichannel Ticketing, and Chatbot Software
https://www.glassi
.com/

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

49.
Chatsistant.com 🗨️🤖📊🚀 | AI Chatbot Builder with RAG Technology - No-Code LLM Framework | Conversational AI Solutions - Chatsistant.com
https://chatsistan
.com/

🚀 Build with Multi-Agent RAG Framework - LLM AI for Custom Chat Assistant Solutions 🛠️🤖 Effortlessly customize & deploy chatbots to enhance user experience.

50.
#1 Conversational AI - Enterprise Customer Service Support - Netomi
https://netom
.com/

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

51.
Business 💬 Live Chat Software for E-commerce | LiveChat
https://www.livecha
.com/

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

52.
53.
NoForm.ai - AI Sales Assistant for your website
https://nofor
.ai/

Capture & qualify leads 24/7 with NoForm AI's human-like chatbot. Automate pre-sales support & free up your team's time. Get started today!

54.
Contact Center AI | Google Cloud
https://cloud.googl
.com/solutions/contact-center/

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

55.
MessageMind - Your 24/7 AI-Powered Customer Service
https://messagemin
.ai/

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

57.
Gupshup - Conversational tools for customer engagement - Gupshup
https://www.gupshu
.io/developer/home/

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

58.
Contact Center Automation | Call Center Automation
https://www.intradie
.com/

Our contact center automation platform integrates easily with your ACD and WFM systems, offering real-time support to frontline agents.

59.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

60.
Build Your AI Agent Workforce — AI-Powered Productivity & Workflow Automation | Taskade
https://taskad
.com/

Meet your AI workforce with Taskade! Build, train, and deploy AI agents that think, learn, and act—ready to plan, research, and complete tasks alongside your team. Unlock agentic workflows where humans and AI collaborate to boost productivity 10X. Automate tasks and turn insights into action—all in one unified workspace.

62.
AI Chatbot Generator for Conversational Experiences | Landbot
https://landbo
.io/

Marketing, Sales, and Customer Service teams save time and cut operating costs by automating conversations with Landbot's AI Chatbot Generator.

63.
AI Brain for CX
https://www.twi
.so/

Twig is AI co-pilot for customer experience teams with complex product

64.
Real-Time Guidance Platform for Contact Centers | Balto
https://www.balt
.ai/

The #1 Real-Time Guidance Platform for Contact Centers powered by AI. Help agents say the right thing on every call. Learn More.

65.
Zowie Salesbot: AI Chat That Sells
https://getzowi
.com/salesbot/

The Zowie Salesbot is your always-on sales assistant. Leverage generative AI to make connections and boost sales even when your team is off.

66.
Supervity | Your AI Coach to Learn the Skills of the Future
https://www.supervit
.ai/

Unlock the power of AI learning with Supervity. Browse through a vast library of AI skills created by domain experts for instant in-app learning.

67.
Customer Satisfaction Survey Tool, CSAT & NPS (Net Promoter Score) Software
https://www.simplesa
.io/

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

68.
AI-Powered CX and Contact Center Solutions | CCaaS | 3CLogic
https://www.3clogi
.com/

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

69.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

70.
No-Code AI Chatbot Generator to Automate Your Communications
https://creyofac
.com/

Empower your business with CreyoFace – the no code AI chatbot generator. Streamline customer interactions and boost efficiency seamlessly.

71.
Tars - Shaping the future of customer experience and employee productivity with Conversational AI
https://hellotar
.com/

We bridge the gap between complex technical processes and intuitive conversations. Our Conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues.

72.
Help Desk Ticket Management Software - HappyFox
https://www.happyfo
.com/

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

73.
Multilingual Customer Support and Translation Tools - Language I/O
https://languagei
.com/

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

75.
Chatfuel | AI agents for automated sales | Meta’s partner
https://chatfue
.com/

Maximize your revenue with a leading marketing & sales platform for eCommerce: create AI chatbots for WhatsApp, Instagram, Facebook, and websites.

76.
MaestroQA | Call Center Quality Assurance Software
https://www.maestroq
.com/

Boost CSAT and improve agent retention with call center QA. Find out how MaestroQA’s software helps support teams succeed - request a demo.

77.
SalesAi | Automate Your Revenue Engine
https://kennecte
.org/

SalesAi helps you create high-quality prospect interactions through Ai automation, leading to increased booked meetings and driving unparalleled revenue growth

78.
Seamless Customer Complaint Management Software
https://www.happyfo
.com/use-cases/customer-complaint-management-software/

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

79.
AI CX Workflow Platform for B2C Enterprises | Zingtree
https://zingtre
.com/

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

80.
Cresta AI | Generative AI for the Intelligent Contact Center
https://crest
.com/

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

81.
Conversational AI for Enterprise | Hyro
http://hyr
.ai/

Conversational AI can protect your staff from repetitive calls and messages, improve customer engagement and stretch operational dollars. Book a demo with Hyro.

82.
Octocom: The AI-first customer support solution for e-commerce
https://www.octoco
.ai/

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

83.
Supercharge Your Agent Experience with Sutherland Agent Success
https://www.sutherlandgloba
.com/products-x-platforms/sutherland-agent-success/

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.

84.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

85.
#1 Conversational Marketing and Sales Platform - Exceed.ai
https://excee
.ai/

Enhance lead conversion with Conversational AI. Automate revenue interactions, engage at scale, and interact via Email, Chat, SMS.

86.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

87.
Sawal AI | AI-Powered Effortless Appointment Scheduling
https://sawala
.com/

Streamline your appointment booking process with our AI-powered voicebot. Automate scheduling, reduce no-shows, and enhance customer experience effortlessly.

88.
AI sales assistants to crush your sales targets | Locale.ai
https://local
.ai/

Deploy AI agents which get trained on YOUR sales data and processes, replicating your team's unique workflows

89.
AI Agents Platform | Springs
https://springsapp
.com/

Customisable AI solutions that drive business results. AI Agents for education, customer service, HR & recruiting, image processing and data analysis.

90.
Generative AI Chatbot, Highly Accurate & Capable - Gleen
https://glee
.ai/

Delight your customers. Get Gleen, the world's most accurate & capable generative AI-based chatbot. Trustworthy answers. Automatic actions. Unify knowledge.

91.
Convin: Omnichannel Contact Centers Powered By Conversation Intelligence
https://convi
.ai/

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

92.
Modern Customer Data Management. Cleanse, Automate, Maintain CRM
https://www.insycl
.com/

Customer data management solution that makes it simple to manage, automate, and maintain clean CRM data, enabling your teams to execute more efficiently.

93.
Pega Customer Service built for personalized experiences | Pega
https://www.peg
.com/products/customer-service/

Learn how Pega’s agile customer service solutions boost agent productivity, provide proactive service, and leverage intelligent automation to minimize costs.

95.
daisee | AI voice analytics and contact centre quality assurance software — daisee
https://www.daise
.com/

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

96.
Homepage - Synthetix
http://www.syntheti
.com/

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

97.
Soluções práticas para um atendimento eficiente - Milvus
https://milvus.co
.br/

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

98.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.