Infobip Alternatives (September 2025)

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

4.3/5

220+ reviews

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1.
Infobip - The best omnichannel marketing platform
https://www.infobi
.com/

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

2.
EnableX.io | Omnichannel Customer Engagement Platform and APIs
https://www.enable
.io/

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

4.
The Omnichannel Communication Platform | Comm100
https://www.comm10
.com/

Join 15,0000+ customers using Comm100's all-in-one omnichannel communication platform - live chat, bots, automation, email, and more!

5.
Communications APIs | Vonage
https://www.vonag
.com/communications-apis/

Vonage APIs (formerly Nexmo) offers communications APIs, a global platform and expert support—empowering you to create exceptional customer experiences.

6.
Gupshup - Conversational tools for customer engagement - Gupshup
https://www.gupshu
.io/developer/home/

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

7.
Communication Platform for SMS APIs, Voice APIs, and SIP Trunking
https://www.pliv
.com/

Plivo’s SMS API and Voice API platform enables businesses to communicate with their customers on a global scale. Sign up for free now.

8.
Customer Engagement for Digital Channels | Verint
https://www.verin
.com/telephony-and-digital-channels/digital-channels/

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

9.
Omnichannel Customer Engagement Platform | Pushwoosh
https://www.pushwoos
.com/

Boost your business revenue with engaging messaging powered by the Pushwoosh omnichannel customer engagement platform.

10.
Omnichat: Asia's Premier Omnichannel Chat Commerce Platform
https://www.omnicha
.ai/

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

11.
Communication APIs for SMS, Voice, Email & Authentication | Twilio
https://www.twili
.com/

Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful communication APIs to start building solutions for SMS and WhatsApp messaging, voice, and email.

12.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

13.
Center your workflow through Conversational AI
https://sleekflo
.io/

Create AI-personalized workflows across all messaging channels. Discover how SleekFlow's Conversational AI revolutionizes and automates customer interactions.

14.
Transform Customer Experience and Engagement with AI | Exotel | Exotel
https://exote
.in/

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

15.
Omnichannel User Engagement & Retention Platform | Wigzo
https://www.wigz
.com/

Wigzo offers the best customer retention solution to drive user engagement with email, SMS, and WhatsApp marketing. Increase repeat orders with mobile marketing strategies.

16.
Omnichannel Customer Engagement Platform | Emarsys
https://www.emarsy
.com/

Emarsys, a leading provider of marketing software, enables true, one-to-one interactions between marketers and consumers.

17.
Netmera | Omnichannel Customer Engagement Platform
https://www.netmer
.com/

Take your marketing to the next level​ with the leading self-serve Customer Engagement platform for cross-channel experiences.

18.
Chatfuel | AI agents for automated sales | Meta’s partner
https://chatfue
.com/

Maximize your revenue with a leading marketing & sales platform for eCommerce: create AI chatbots for WhatsApp, Instagram, Facebook, and websites.

19.
20.
klink.cloud - Contact Center Platform
https://www.klin
.cloud/

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

21.
Live Chat Software for Websites | JivoChat
https://www.jivocha
.com/

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

22.
The future of customer communications | Daktela
https://www.daktel
.com/

The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

23.
Insighto | AI Agent Builder | Conversational AI Chatbots & AI Voice Agents
https://insight
.ai/

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

24.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

25.
All-in-one cloud communication solutions for every business
https://www.acefon
.com/uk/

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

27.
Omnichannel Customer Engagement Platform | Factoreal
https://www.factorea
.com/

Engage, retain, and grow. Personalized messages, smart segments, campaign management, behavior tracking, and more. All with a true omnichannel platform.

28.
IVR (Interactive Voice Response) System Solution | Knowlarity
https://www.knowlarit
.com/voice/ivr-solutions/

Knowlarity provides the best cloud IVR(Interactive Voice Response) System or solution for your business which is an automated call management solution. Use our top hosted IVR service to respond to all the customer queries professionally with personalized greetings.

29.
AiSensy - WhatsApp Business API & Engagement Platform
https://m.aisens
.com/

AiSensy is the Smartest WhatsApp Engagement Platform based on official WhatsApp Business APIs. Broadcast offers, automate notifications & solve for support.

30.
Sinch MessageMedia: Business SMS & Messaging Platform United States
https://messagemedi
.com/us/

Communicate with customers via the channel of their choice – SMS, social and integrations. All via our messaging platform for businesses. United States

31.
AI-driven Customer Engagement Platform
https://www.ngro
.ai/

First smart No-SDK customer engagement platfrom. Best tool for Push, Email campaigns powered by generative AI

32.
WebEngage | Full-Stack Customer Engagement and Retention Platform
http://webengag
.com/

WebEngage offers CDP, Omnichannel Campaign Manager and Web & App Personalization Engine - to help brands boost their revenue from existing customers.

33.
Marketing Campaigns | Twilio
https://www.twili
.com/en-us/sendgrid/marketing-campaigns/

Marketing Campaigns makes it easy to design, test, optimize and scale email campaigns. Reach the inbox with Twilio SendGrid. Try it free!

34.
MessageMind - Your 24/7 AI-Powered Customer Service
https://messagemin
.ai/

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

35.
D•engage - Data-centric Marketing Automation
https://dengag
.com/

Create dynamic customer engagements driven by valuable data insights. Design omni-channel campaigns on one user-friendly platform, on-cloud or on-site.

36.
Data First Contact Center powered by Autonomous Agents | Rezo.ai
https://www.rez
.ai/

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

37.
Customer Messaging Hub & AI Platform | eGain
https://www.egai
.com/customer-messaging-hub/

With eGain Messaging Hub, eGain has rearchitected its platform to handle messaging channels and consumer-to-business interactions over them, in a new way.

39.
Plataforma de Comunicación Omnicanal - Mensagia
https://mensagi
.com/

Plataforma de Comunicación Omnicanal. Crea una estrategia de comunicación global e integra todos tus canales de comunicación.

40.
Glassix | AI Customer Support, Omnichannel Ticketing, and Chatbot Software
https://www.glassi
.com/

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

41.
SMS Marketing Platform, Send Fast SMS | ProTexting
https://www.protextin
.com/

🚀Boost your text message marketing with speeds up to 1000 SMS per second. FREE Trial and instant FREE Text Number, start today...

43.
Call & Contact Center As A Service (CCaaS) Provider | Five9
https://www.five
.com/

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

44.
45.
Marketing automation for any business | ActiveCampaign
https://www.activecampaig
.com/

Your solution for personalized email marketing, automation, and sales engagement. Automate across your entire marketing stack with 900+ integrations.

46.
The Best Conversational AI Platform for Business | LivePerson
https://www.liveperso
.com/

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

48.
Communication APIs for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and Video. | Sendbird
https://sendbir
.com/

Communications API for chat, AI chatbots, SMS, WhatsApp, voice, video, KakaoTalk, and in-app notifications with Sendbird's all-in-one communications API platform.

49.
#1 Business Messaging Platform For Startups & SMBs - Crisp
https://cris
.chat/en/

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

50.
Cloud Contact Center Solution for High-Volume Sales and Customer Service | LeadDesk
http://www.leaddes
.com/

Meet a cloud contact center software that can help you triple your outbound sales and make your customer service truly omnichannel.

51.
AI Chatbot Generator for Conversational Experiences | Landbot
https://landbo
.io/

Marketing, Sales, and Customer Service teams save time and cut operating costs by automating conversations with Landbot's AI Chatbot Generator.

52.
Userlike: Live Chat Software for Websites and Messaging Apps
https://www.userlik
.com/

Start the conversation on your website, stay in touch through messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & more

53.
WhatsApp Marketing Automation | Sell on WhatsApp in India | Hello24
https://hello2
.ai/

Engage your customers on WhatsApp and Sell 3x, WhatsApp ChatBot using the Hello24AI WhatsApp marketing automation platform.

54.
Business Phone, VoIP, Communication APIs, Contact Center | Vonage
https://www.vonag
.com/

Vonage offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centers and Communications APIs.

55.
Email API services | Twilio
https://www.twili
.com/en-us/sendgrid/email-api/

Start sending transactional and marketing email in minutes. Easily scale to enterprise-volume with Twilio SendGrid’s Email API. Try it free!

56.
Ecommerce Email Marketing and SMS Platform | Omnisend
https://www.omnisen
.com/

Ecommerce email marketing, automated emails and SMS - switch to Omnisend and increase your sales without increasing your workload.

57.
Multi-Channel Marketing Automation Platform | SendPulse
https://sendpuls
.com/

​​Multi-channel marketing automation platform with email, web push, SMS, and chatbots for Facebook, Telegram, WhatsApp, and Instagram — all combined in a free CRM.

58.
#1 Conversational Marketing and Sales Platform - Exceed.ai
https://excee
.ai/

Enhance lead conversion with Conversational AI. Automate revenue interactions, engage at scale, and interact via Email, Chat, SMS.

59.
Best Omnichannel Call Center Software | Bright Pattern
http://www.brightpatter
.com/

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

60.
Spectrm Conversational Marketing Automation Platform
https://spectr
.io/

Spectrm helps consumer marketers grow revenue on messaging channels using zero party data and conversational marketing automation.

61.
Knowlarity - Virtual Number, IVR, Toll-Free Number, Cloud Telephony
https://www.knowlarit
.com/

Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.

62.
Business text messaging service for communication - Textmagic
https://www.textmagi
.com/

The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, notifications, and staff communication.

63.
Sestek Conversational Solutions || SESTEK
https://www.seste
.com/

Sestek develops AI-powered solutions using text-to-speech, speech recognition, natural language processing and voice biometrics technologies

64.
Best Cloud Communication Platform for Businesses | MSG91
https://msg9
.com/

MSG91 cloud communications platform integrates cloud-based voice, video, messaging, chat, & collaboration into any app, service, or business process. Request a demo for cloud based communication today!

65.
Brevo (formerly Sendinblue) | Email Marketing, Automation & CRM
https://www.brev
.com/

Grow your business with Brevo, the all-in-one platform to manage customer relationships across email, SMS, chat, and more. Get started for free.

66.
Transform Conversations into Conversions with ChatMaxima
https://chatmaxim
.com/

Turn your conversations into conversions with ChatMaxima’s conversational marketing software. Our AI-powered chatbots drive sales and improve customer engagement. Sign up now.

67.
Dotdigital: Customer experience platform for marketers
https://www.dotdigita
.com/

Turn data insight into personalized, cross-channel marketing experiences with Dotdigital's all-in-one customer experience and data platform.

68.
Business SMS Text Messaging | SMS Marketing Solutions
https://www.sendhu
.com/

SendHub offers bulk text messaging and marketing for businesses to manage their SMS campaigns. Finally, business communication services made easy.

69.
Verify API | Twilio
https://www.twili
.com/de-de/verify/

Validate users across SMS and preferred channels at scale with the Twilio Verify API, a turnkey, passwordless authentication solution that enables seamless and secure user onboarding, reduces fraud, and optimizes delivery rates without the heavy lifting. Twilio handles all your connectivity, channels, OTP generation, and more—so you don’t have to.

70.
Comprehensive Omnichannel Contact Center Solution | Elisiontec
https://www.elisionte
.com/

Elevate customer engagement with our omnichannel contact center solution. From robust software to advanced features for exceptional customer experiences across 20+ industries.

72.
Conversational AI for Enterprise | Hyro
http://hyr
.ai/

Conversational AI can protect your staff from repetitive calls and messages, improve customer engagement and stretch operational dollars. Book a demo with Hyro.

73.
Explore CPaaS Solutions for Your Business
https://telny
.com/solutions/

Telnyx offers solutions tailored to your industry needs, from AI to call tracking. Enhance your business capabilities with our specialized solutions.

75.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

76.
Routee.net | Use our bulk SMS service & boost sales | Generate leads
https://www.route
.net/

Sell more w/ a bulk SMS service, email marketing, TTS, 2FA, voice calls & messaging apps integration w/ advanced API communication platform.

77.
MoEngage - Insights-led Customer Engagement Platform
https://www.moengag
.com/

Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.

78.
Contact Center Solutions | Omnichannel Customer Experience | Genesys
https://www.genesy
.com/

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

79.
Best SMS Marketing Software Platform | Text Message Marketing Software - Textdrip
https://textdri
.com/

Discover the Best SMS Marketing Software Platform for your business. Increase customer engagement with our Text Message Marketing Software. Sign up for our free trial now.

80.
Enterprise Chatbots | AI Chatbot | Jetlink
https://www.jetlin
.io/

Enterprsie Chatbot platform. Most powerful NLP. Voicebot. Omnichannel Chatbot. Jetlink is the new front line of your customer service, empowering businesses to provide personalized experiences at scale - Jetlink's low-code / no-code powerful AI chatbot raises CSAT, reduces churn, and drives revenue

81.
Cross-Channel Marketing Platform for Customer Experience - Iterable
http://www.iterabl
.com/

The cross channel marketing platform that powers unified customer experiences, and empowers you to create, optimize, and measure every customer interaction.

82.
Cloud-Based Phone System | VoIP for Business | Crexendo
https://www.crexend
.com/

Crexendo is a leading provider of scalable communication systems for businesses. Enabling the modern workforce through remote communication and collaboration.

83.
Enterprise Cloud Solutions for email, fax, and SMS
https://www.retaru
.com/

Ensure communication with customers and suppliers, modernize messaging infrastructures and automate manual business processes thanks to Retarus’ intelligent cloud solutions.

84.
Marketing Automation for Email Marketing, SMS & CDP - Klaviyo
https://www.klaviy
.com/

Intelligent email marketing, sms, and automation for faster, more efficient growth. Turn your customer data into hyper-personalized messages that people want.

85.
Supercharge Your Customer Lifetime Value with CleverTap: The Ultimate All-in-One Customer Engagement Platform
https://cleverta
.com/

Engage your customers like never before with CleverTap’s all-in-one customer engagement platform. From personalized messaging to automated campaigns, CleverTap platform offers a suite of powerful tools to help you connect with your audience at every stage of the customer journey. Get started with CleverTap today.

86.
No Code Chatbot Builder| Botosynthesis.ai - Let AI do it for you
https://botosynthesi
.ai/

With our no-code chatbot builder, we automate your support without adding to your headcount. Let AI do it for you

87.
Best Value for Cloud PBX/UCaaS | Fair Licensing | PortaOne
https://www.portaon
.com/

Join the ever growing community of happy, healthy telco operators using PortaOne solutions to be competitive & reduce costs. User-friendly & reliable service.

88.
Email Delivery Service for Marketing & Developer Teams | Mailjet
https://www.mailje
.com/

Streamline your emailing and boost your sales with Mailjet. We serve all your email and SMS needs with one simple and powerful service.

89.
Email Marketing Software. Mail Delivery API | Elastic Email
https://elasticemai
.com/

Elastic Email is a marketing platform, built on the most cost-effective delivery engine. Join tens of thousands of companies, which already send their emails!

90.
ChatBotBuilderai | Home | World's Best AI Chatbot Builder in 2024
https://www.chatbotbuilde
.ai/

2024's Premier AI Chatbot Builder Platform: Quickly Deploy Custom GPT Chatbots in Under 5 Minutes. Experience seamless integration with leading technologies including OpenAI and Google AI's Gemini, ensuring a comprehensive communication experience. Our platform's flat fee structure offers a straightforward, cost-effective solution for AI-powered business communication at scale. Elevate your digital strategy with our cutting-edge solution, designed for superior engagement and customer interaction.

91.
92.
Chat Marketing Made Easy with Manychat
https://manycha
.com/

Automate two-way, interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS to grow your brand

93.
Nextiva: Unified Customer Experience Management Platform
https://www.nextiv
.com/

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

94.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

95.
Lifesize | Enghouse Video
http://www.lifesiz
.com/

Elevate your business communications with our flexible solutions and discover the future of corporate communication with our comprehensive suite of enterprise video solutions.

96.
Blueshift | Intelligent Customer Engagement | Cross-Channel Marketing
https://blueshif
.com/

Automate cross-channel campaigns with Blueshift’s customer engagement platform that combines the power of AI, a CDP, and marketing automation.

97.
Communication and Collaboration | Avaya
https://www.avay
.com/en/products/ucaas/communication-collaboration/

Take the first step to innovative workplace communication with a stable communication core, advanced collaboration tools, and best-of-breed integrations that keep your tech stack intact.

98.
Easiest Email Marketing Software, Platform & Tools | iContact
https://www.icontac
.com/

Sending marketing emails is easy with iContact’s business email platform. Go from signing up to sending emails in minutes. No marketing experience required, no strings attached.

99.
Marketing, Automation & Email Platform | Mailchimp
https://mailchim
.com/

Use real-time behavior data and AI to convert more customers with Mailchimp's marketing, automation & email marketing platform. Easy to use - start for free!