guestXM Alternatives (September 2025)

The customer experience dashboard for hospitality operators.

Olo's restaurant tech enables 700+ top brands to increase orders, streamline operations, and improve the guest experience. Make every guest feel like a regular with Olo.

Grow your hospitality business with an all-in-one marketing and operations platform that has built-in guest analytics, integrations and more.

Power your restaurant operations with an easy-to-use reservation system, guest CRM, and a marketing platform guaranteed to bring guests back.

The world's leading multi-unit brands use Crunchtime's restaurant software to drive great customer experiences, manage profitability, and grow successfully

Supercharge your ROI by enhancing guest insights with our CDP, CRM, and marketing automation solutions, built exclusively for restaurants.

R365's cloud-based restaurant management software helps leaders master accounting, operations, & workforce to create incredible moments that drive profits.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

TouchBistro is an all-in-one restaurant management system. Advanced features. Intuitive platform. Increase sales, delight guests, save time and money. Learn more!

From website design to online ordering and reservations, BentoBox helps restaurants around the world create outstanding hospitality experiences for guests.

Make smarter real estate decisions and close more deals with Placer.ai's location intelligence and foot traffic insights.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

MarginEdge is a restaurant management software that gives you a real-time view into your food costs and helps automate back-office operations.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Elevate team execution in every store. Restaurant, retail, and other multi-unit operators use Zenput in 60,000 locations across 100 countries. Schedule a demo.

Cloud-based restaurant POS software that enables restaurants to manage orders, table reservations and server management. Trusted by 20,000+ restaurants.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Restaurant management software trusted by 20,000+ restaurants globally to streamline their operations, reduce costs, and increase profits.

Gain a holistic view of your restaurant's revenue performance so you can drive a digital marketing strategy that grows revenue and profits.

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

xtraCHEF, automated restaurant management software, makes it easy for any restaurant operator, chef, GM, or bookkeeper to improve profits.

Attract more diners, streamline operations, improve customer experience, and increase revenue with ResDiary's user-friendly restaurant booking system.

Decision Logic is back office management software by restaurateurs for restaurateurs, with solutions that increase profits and reduce costs

Our enterprise software unearths millions in hidden costs, predicts risks, drives greater performance and productivity without diluting ROI.

MarketMan is a cloud-based restaurant inventory management software for restaurant and hospitality operations of all sizes. Get your food costs under control and streamline your back-of-house operations.

Find out about Kitchen CUT's leading edge restaurant software, F+B Engine. Scalable back of house software that drives perfomance and profit.

Empower your in-location business to deliver engaging on-screen digital experiences to delight in-store customers and engage back-of-house employees.

Bikky is a customer data platform built for restaurants. Helping teams make better decisions.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Award-winning consumer intelligence and social listening software that empowers agencies and enterprises to make research-based business decisions.

The data-driven restaurant inventory software : power your operations with insights automation to cut costs & boost profits.

Apicbase is a F&B management platform that gives you total visibility of your back of house so you can grow without compromise.

Conviva’s Experience Intelligence Suite is the software that optimizes video delivery to your viewers, to ensure their engagement and satisfaction.

inresto : India’s Leading Restaurant Management System. Providing a 360degree Restaurant Management System. Torqus is now inresto!

Experience Management Platform for IT - Lead IT and Service Management with Employee Experience and use to manage your Experience Level Agreements (XLAs).

Simplify your restaurant's booking process with our Table Reservation System. Enjoy seamless booking management and improve your operational efficiency.

With Chowly Online Ordering, Smart Pricing, digital marketing done-for-you, and seamless third-party marketplace POS integration, Chowly empowers restaurants of all sizes to compete and succeed at the highest level.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Trakwell enables accurate foot traffic counts, unparalleled insights, and streamlined operations, empowering you to make data-driven decisions

Centralize recipe management, inventory controls, purchasing, & production in a single platform that is built for Culinary Operations.

The all-in-one restaurant management system RMS & cloud POS to streamline your operations, order online and boost sales with Foodics.

The leading experiential marketing platform to operate and optimize their events and experiences, grow brand loyalty and drive greater ROI.

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

CDP to collect, clean, and centralize guest data. AI-powered marketing automation & reputation management to fuel faster restaurant growth.

MENU TIGER is a smart management software with a QR code menu that helps restaurants simplify operations, boost sales, and enhance customer experience.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

✅ Waydev’s software engineering intelligence platform delivers unparalleled insights into engineering productivity using DORA Metrics, Developer Experience (DX) analysis, and the SPACE Framework. Our advanced platform tool helps you optimize software delivery performance, streamline development processes, and align engineering efforts with strategic business objectives. With Waydev, gain detailed visibility into your development workflows, accurately measure team productivity, and foster continuous improvement. Leverage our data-driven approach to elevate your engineering efficiency and achieve superior results.

Empower your frontline employees with the #1 operations management software. Task management, training & quizzes, brand audits, food safety, digital SOPs and communication, all in one powerful platform.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Computrition provides foodservice automation through industry-leading software systems that optimize food, nutrition, and retail operations.

Explore Qtrac’s data-driven approach to revolutionizing the brick-and-mortar experience for customer delight.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Accept online reservations, improve your restaurant waitlist, and enhance the guest experience with table management from Mad Mobile's Guest Manager.

Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

HungerRush, formerly known as Revention, provides restaurant management & online ordering solutions including online ordering, POS systems, and more. Call now!

Lightspeed is a flexible, customizable restaurant point of sale, payments and restaurant management platform with industry-leading insights.

Unlock AI-driven insights for your business growth with Spiky. Streamline workflows, gain data-driven intelligence, and achieve success today.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

The World's Leading Voice of the Customer Platform, Leveraging Zero-Party Data to Empower Retailers and Brands with Actionable Insights.

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Improve your company performance with market data derived insights from our competitive benchmarking and performance monitoring.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

Mad Mobile elevates the experience of both your retail and restaurant guests with award-winning technology and hardware.

ConnectSmart® Host is a front-of-house solution that helps manage reservations, waitlists, tables, and serving staff. Plus, it gives you real-time trends and analytics.

Monitor the user experience on your app or network without privacy intrusive end user data collection agents or expensive backend telemetry data collection

42 is a modern business intelligence platform built for omnichannel retailers.

Betterworks Intelligent Performance Management simplifies performance management, enabling organizations to make smart, data-based decisions.

Delaget’s restaurant analytics software gives QSR operators the insights they need to boost profits. Click here to learn more about how it works.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

Simplify the challenges of running your restaurant with an all-in-one POS and online ordering solution trusted by thousands across the UK.

Empower your business decisions with our cutting-edge customer insights platform. Uncover valuable data-driven strategies and trends.

Turn insights into action with EDITED's Retail Intelligence Platform. Make data-driven decisions with market context & AI-fueled predictions.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

WebPT values your privacy. Explore our comprehensive Privacy Policy to understand how we handle, protect, and respect your data.

Sapaad's cloud-based POS and all-in-one restaurant management solution empowers your team to improve your service quality, boost sales, and manage costs.

Get full visibility with Dark Social Analytics and uncover how your audience shares your content across devices and in dark social space. Make data-driven decisions with GetSocial Intelligence to maximise your ROI.

PigeonLine's ResearchAI makes business intelligence easy, such as text analysis (thematic analysis / topic modelling).

Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to purchase.

Create exceptional customer experiences at scale with Medallia

Leading software for labor scheduling, inventory management, operations, etc. Trusted by small businesses, enterprises, franchisees, & multi-franchises for success.

Hire and Pay Top Talent on a Flexible Workforce Management Solution that helps you navigate the new world of work.

Put community at the center of your market and experience research to get better customer insights and deliver better customer and user experiences.

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Waitwhile is a customer journey management solution with virtual waitlists, appointment scheduling, event registration, messaging, analytics, and more.

The complete hospitality management platform. Streamline operations, reduce costs & gain insights w/ our comprehensive hospitality managment software. Request a demo!

Transform talent management with Workera’s verified skills intelligence platform, empowering your team to hire, upskill, and grow using data-driven insights.

Review of Restroworks Cloud Kitchen Management Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

The all-in-one restaurant management software built to help you grow and scale your business. HR, payroll, time tracking, and scheduling all-in-one place

Intelligently shape the future of your practice. Our best in class dental analytics platform helps you understand where you are, and our patient communications tools help you get where you want to be!

Need a top notch restaurant management software? EagleOwl will maximize your revenue with your restaurant, cloud kitchen, brewery and more.

A back-of-house solution to improve kitchen workflow and communication. Keep pace during peak hours, with lower ticket times and faster table turns, providing an overall stress-free kitchen.