CYF Quality Alternatives (January 2026)

The right suite to improve your Call Center's Customer Satisfaction.

https://cy.com/

Evaluate manually or automatically your customer's and agent's interaction, easily with CYF's quality assurance bundle.

4.6/5

262+ reviews

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Conversation Intelligence for Customer Experience

https://callmine

.com/

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

daisee | AI voice analytics and contact centre quality assurance software — daisee

https://www.daise

.com/

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

Speech Analytics Software | Conversation Intelligence | CallFinder

https://www.mycallfinde

.com/

Optimize contact center operations and elevate the customer experience with the leading automated quality monitoring solution.

Quality Management - Quality Assurance Software | Playvox

https://www.playvo

.com/products/quality-management/

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

SQM Group: Customer Service QA Software

https://www.sqmgrou

.com/

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

Call Center Training + Quality Assurance Solutions | VereQuest

https://www.vereques

.com/

VereQuest offers a wide range of call center support from customized e-learning and quality assurance software to outsourced quality monitoring and coaching. Differentiate your customer service, lift sales results, and deliver on your brand promise. Get in touch today for a no-obligation consultation!

AI-Led CX Transformation Platform Provider | Cyara

https://platform.spearlin

.com/

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

Artificial Intelligence Solutions for Call Centers | Level AI

https://theleve

.ai/

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Customer Care Software - Frontline Care

https://www.qualtric

.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.