ChurnRX Alternatives (September 2025)

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

You only get one chance to make a first impression on your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

Clozd provides innovative win-loss analysis consulting & technology. We help clients uncover why they win & lose. Start winning more now.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

CSM Practice, a customer success consulting firm, helps technology and services organizations prove customer value, improve their net retention rate and enhance customer loyalty. Discover how CSM Practice can help.

Turn Cancellation into conversions with Churn Solution. Stop losing customers and supercharge your revenue with our proven solution!

Baremetrics is Subscription Analytics and Insights: One click and you get hundreds of valuable metrics and business insights!

Transform fashion analytics with Norna. AI-driven insights for pricing, assortment, and data services boost margins and streamline strategies

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Sprocketは、PDCAサイクルを回し続けることでCXを改善していきます。タグを入れるだけでWebやアプリで1to1コミュニケーションが可能となり、CVR改善だけではなく顧客育成やLTV向上を実現します。

Client Retention. Fixed. Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises

We are customer success advisors that help companies protect and grow revenue. We do this by conducting assessments, training teams, building actionable playbooks and customer journeys and hosting growth workshops.

Zinrelo is an enterprise-grade, loyalty rewards platform that maximizes repeat sales & per-customer revenue through 360-degree customer engagement, data sciences & machine learning

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

Find the Right Loyalty Program for Your Brand. Boost Retention, LTV and Brand Loyalty with Annex Cloud's suite of Loyalty Solutions.

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

Enterprise-level digital analytics and customer engagement platform that helps enhance every customer interaction with data-driven insights.

ProfitWell Metrics by Paddle offers 100% accurate real-time subscription and SaaS financial metrics for free. Integrates directly with Paddle or you existing payment stack. Gain insights, reduce churn and grow your bottom line.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Drive your subscription revenue to the next level. Fincome is an affordable subscription analytics platform to easily monitor your SaaS KPIs: MRR, Churn, Customers...

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

InnerTrends helps product-led teams optimize their app faster, with insights from pre-built analytics reports. Designed by growth experts & data scientists

Do More with Your ecommerce data. Convert, engage, and retain more customers by using Peel's automated ecommerce analytics. Focus on growth rather than crunching the numbers.

Analyze and visualize the entire customer journey from first marketing touch to product usage. Sign up for our free plan today.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Identify high-value visitors, predict their LTV, and teach Meta & Google to convert your best customers and find more like them.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Sector leading SaaS companies, like ChurnZero, WebPT, Restaurant365, and Phenom, choose ReachSuite to increase qualified pipeline, win rates, and Net Dollar Retention in this efficiency-oriented economy.

Quickly and easily grow your email list and boost your Klaviyo flow revenue with Retention.com.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Data integrity starts with data standards. Get more out of tools, teams, and campaigns with a consistent data language across every SaaS.

Get a clear picture of how your B2B SaaS company is growing, find new ways to make it grow even more, and easily act on what you learn.

FunnelStory AI: Stop Churn, Boost Revenue, Cut Busywork, and Focus on What Matters.

AI-powered data analytics solutions for businesses. We offer data integration, predictive analytics, and machine learning to help you make informed decisions.

Anova Consulting Group - Leader Since 2005 in Win Loss Analysis, Research & Interview Methods to Improve Sophisticated B2B Sales Performance

SightX makes professional market research simple, enabling users to survey consumers, perform MaxDiff analysis, test concepts, perform conjoint analysis, create segmentations while making use of natural language processing, and tracking of your brand within our easy software platform (SaaS).

Understand user experiences deeply by analyzing the behavior of your mobile app users. Find ideas to reduce churn and improve app conversions with mobile app session recordings and heatmaps.

Friendbuy's referral and loyalty program software helps leading ecommerce and B2B brands acquire new customers and increase customer lifetime value.

We are customer research experts specializing win-loss, buyer-personas and churn analysis for B2B technology companies.

#1 applicant submission management software for awards, scholarships, grants, and more. Simplify applicant tracking, review, and selection.

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

The Best-in-Class Insights Platform. It’s Quite Simple. The Fuel Cycle Research Engine Drives Efficient, Scalable, and Actionable Insights.

Yotpo’s eCommerce retention marketing platform drives repeat shopper sales with connected solutions for reviews, SMS, email, loyalty, and subscriptions.

Insider's CDP connects customer data, predicts behavior with AI, and individualizes experiences across channels (CCCM). Go beyond personalization to become a purpose-led brand.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Conviva’s Experience Intelligence Suite is the software that optimizes video delivery to your viewers, to ensure their engagement and satisfaction.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

FlexPay's failed payment recovery helps subscription and SaaS businesses reduce churn, boost retention, and increase revenue.

Learn how Aktana's AI and mobile intelligence help pharma & life sciences companies unlock intelligent omnichannel orchestration & personalization at scale.

Embed beautiful, easy-to-use dashboards in your SaaS product in days, not months. Take your product users from data to decisions, fast.

Our enterprise software unearths millions in hidden costs, predicts risks, drives greater performance and productivity without diluting ROI.

CRM Switch is a team of independent consultants who provide vendor-agnostic CRM planning and selection services to businesses.

Join 500+ leading brands turning customer advocacy into a sustainable growth driver that delivers increased customer acquisition, retention and lifetime value.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

Customer Success Leadership Coaching - Learn the framework you need to build a world-class CS department. (Without working overtime.)

Understand, model, forecast and respond to price and promotion drivers that influence Customers’ value perceptions and buying behaviours.

Discover what's driving sales and determine your optimal marketing mix model with a holistic understanding of the factors that affect demand for your product.

The most powerful e-learning solution to increase the performance and profitability of customer-facing teams. Combining gamified micro-learning and adaptive reinforcement with learning operations, we transform training into a strategic enabler of operational excellence, retention and return.

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

Revenue operations services company specializing in Go-to-Market data strategy, reporting, and analysis.

Edge Analytics is a boutique consulting firm providing end-to-end support through a product's lifecycle.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Hook accurately predicts revenue growth from your customers. We use data science to identify your highest value customers, how to keep them and maximise revenue. Ramp up quality engagement, stop guessing what works and own your NRR.

Leader of Employee Retention Strategies: Programs to retain top talent and reduce employee turnover

DriveCentric offers the world's first AI CRM platform, combining advanced AI with intuitive design for superior relationship management. Learn more!

Ecommerce Analytics, Ecommerce CRM & Email Marketing that boost customer retention and help you grow sustainably

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

Flamingo’s Resident Retention Platform helps apartments prevent Retention Leak, avoid churn & burn leasing, and keep residents for life.

Revenue operations consultancy that partners with Go-to-Market teams combining Rev Ops domain expertise and cutting-edge technologies.

Motivate your sales force with the most comprehensive and effective gamification platform in the game.

Trainn is the leading Customer Education Platform for SaaS businesses to accelerate product adoption, onboarding, and customer retention. It enables SMBs to deliver consistent customer education and training programs at scale.

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

AI-Powered Event Intelligence Platform with speaker, sponsor and attendee data covering over 200,000 trade shows and conferences

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.