Bright Pattern Alternatives (September 2025)

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

4.7/5

464+ reviews

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1.
Top-Rated Contact Center Software | Built For Your Favorite CRM
https://www.alowar
.com/

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

2.
The future of customer communications | Daktela
https://www.daktel
.com/

The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

3.
Call Center Software in the Cloud - Nectar Desk
https://www.nectardes
.com/

Omnichannel Call Center Software in the Cloud Nectar Desk keeps your client communication under one interface and gives a Free Trial.

4.
Cloud Contact Center Solution for High-Volume Sales and Customer Service | LeadDesk
http://www.leaddes
.com/

Meet a cloud contact center software that can help you triple your outbound sales and make your customer service truly omnichannel.

5.
The Omnichannel Communication Platform | Comm100
https://www.comm10
.com/

Join 15,0000+ customers using Comm100's all-in-one omnichannel communication platform - live chat, bots, automation, email, and more!

6.
Dialpad Ai Contact Center - Customer Service Software
https://www.dialpa
.com/ai-contact-center/

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

7.
All-in-one cloud communication solutions for every business
https://www.acefon
.com/uk/

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

8.
Call Center Software - Complete Outbound & Inbound Solution
https://calltool
.com/

Software call centers trust with built-in web phone and in-house support. Give your teams the tools they need to increase productivity today. Learn more.

9.
Conversation Intelligence for Customer Experience
https://callmine
.com/

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

10.
Home | Xima Software | Cloud Contact Center
https://ximasoftwar
.com/

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

11.
Call & Contact Center As A Service (CCaaS) Provider | Five9
https://www.five
.com/

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

12.
Virtual and Cloud-Based Call Center Dialer Software | Inbound and Outbound Call Center Solution India
https://www.intal
.io/

Intalk.io is Cloud Call Center Dialer software and best IVR service provider in India. Virtual Call Center Management Software with online ticketing system, Salesforce CTI Integration, ZOHO Telephony API and Freshdesk Phone Integration.

13.
klink.cloud - Contact Center Platform
https://www.klin
.cloud/

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

14.
Dialer360 - Call center dialer | Best Dialer Software & System
https://www.dialer36
.com/

Dialer360 is offering the world’s leading call center dialer software & system . Trusted by more than 18000 plus clients. Get Free Trial!

15.
Contact Center Solutions | Omnichannel Customer Experience | Genesys
https://www.genesy
.com/

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

16.
Call Center Management & Auto Dialer Software | Voicent
https://www.voicen
.com/

Welcome to Voicent, where we can link you to integrated inbound call center software, auto dialer software, and other communication solutions. Learn more today.

17.
TeleCMI | IVR Service Provider | VoIP Service Provider
https://www.telecm
.com/

Best IVR and VoIP Service Provider trusted by 1000+ businesses. Simplify your business communications by choosing a modern VoIP and IVR Service Provider.

18.
Anywhere365® - Cloud Contact Center for Microsoft Teams
https://anywhere36
.io/

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

19.
AI-Powered CX and Contact Center Solutions | CCaaS | 3CLogic
https://www.3clogi
.com/

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

20.
Cordless | Contact Centre Phone System for Customer Support Teams
http://www.cordles
.io/

Call centre software with AI-driven conversation intelligence for leading customer support teams

21.
All-in-One Business Communication Platform For Customer Facing Teams
https://justcal
.io/

JustCall is an All-in-One Business Communication Platform that offers a cloud phone system and SMS solution for sales and customer support teams. Leverage automation, analytics, and other call tools for contact centers.

22.
Infobip - The best omnichannel marketing platform
http://www.infobi
.com/

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

23.
Comprehensive Omnichannel Contact Center Solution | Elisiontec
https://www.elisionte
.com/

Elevate customer engagement with our omnichannel contact center solution. From robust software to advanced features for exceptional customer experiences across 20+ industries.

24.
Infobip - The best omnichannel marketing platform
https://www.infobi
.com/

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

25.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

26.
Contact Center and Customer Experience Solutions | Verizon
https://www.verizo
.com/business/products/contact-center-cx/

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

27.
Omnichat: Asia's Premier Omnichannel Chat Commerce Platform
https://www.omnicha
.ai/

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

28.
Convoso: The Leading Call & Contact Center Software
http://convos
.com/

Convoso is a leading call and contact software as a service (CCaaS) provider with best-in-class customer support. Schedule a demo with us to learn more.

29.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

30.
Convin: Omnichannel Contact Centers Powered By Conversation Intelligence
https://convi
.ai/

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

31.
Business Phone and Communication Platform | Aircall
https://aircal
.io/

The business phone and communication platform trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.

32.
AT&T Cloud Contact Center Enhances Customer Experience
https://about.at
.com/story/2020/att_cloud_contact_center.html/

As work-from-home policies persist, AT&T offers businesses remote contact center capabilities at no charge for 90 days.

33.
Communication platform for omnichannel sales and customer support | Umnico
https://umnic
.com/

Use Umnico communication platform to enhance your Omnichannel customer support and online sales by leveraging multiple instant messages and social media in one window. Try it now for free!

34.
Transform Customer Experience and Engagement with AI | Exotel | Exotel
https://exote
.in/

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

35.
VoIP Call Center Solutions | Voiptime Cloud
https://voiptimeclou
.com/

VoIP contact center solutions from Voiptime Cloud help businesses of all sizes succeed. Transform your contact center department with our all-in-one solutions!

36.
Customer Care Software - Frontline Care
https://www.qualtric
.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

37.
Nextiva: Unified Customer Experience Management Platform
https://www.nextiv
.com/

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

38.
Advanced Analytics for Call Center and Contact Centers - Brightmetrics
https://brightmetric
.com/

Elevate your call center with valuable insights to enhance customer satisfaction, agent productivity, and operational efficiency. Works with Mitel, Genesys Cloud, RingCentral, and more.

39.
One Powerful Communications Platform | OneCloud
https://oneclou
.com/

OneCloud provides UCaaS solutions for businesses of all sizes. Manage calls, voicemails, business texts, video conferencing, and more on any device, and from any location.

40.
Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
https://www.genesy
.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

41.
Conversation Intelligence Software for Contact Centers | Observe.AI
https://www.observ
.ai/

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

42.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

43.
Data First Contact Center powered by Autonomous Agents | Rezo.ai
https://www.rez
.ai/

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

44.
Netmera | Omnichannel Customer Engagement Platform
https://www.netmer
.com/

Take your marketing to the next level​ with the leading self-serve Customer Engagement platform for cross-channel experiences.

45.
DialedIn | Inbound and Outbound Call Center Software Solutions
https://getdialedi
.com/

Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

46.
Telzio: Business Phone Systems in the Cloud
https://telzi
.com/

Telzio provides cloud-based phone systems with a modern interface and scalable pricing. Complete end-to-end solution with powerful call routing features.

47.
Cloud-Based Phone System | VoIP for Business | Crexendo
https://www.crexend
.com/

Crexendo is a leading provider of scalable communication systems for businesses. Enabling the modern workforce through remote communication and collaboration.

48.
Blended Dialler & Unified CRM Platform | GreenlightCRM
http://www.greenlightcr
.com/

Discover Greenlight CRM call centre software. Easy to use, fast, flexible and more features as standard than any other solution. FREE consultation and demo.

50.
Cloud Based Call Recording Software & Speech Intelligence | CallN
https://call
.com/

Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.

51.
Virtual Phone System For All Businesses | CallHippo
https://callhipp
.com/

A virtual phone system for business and enterprise offers local and toll-free phone numbers for 50+ countries in 3 minutes.

52.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

53.
Dialpad Ai Sales - Ai-Enabled Sales Outreach Software
https://www.dialpa
.com/ai-sales/

Dialpad Ai Sales is a cloud-based, Ai-enabled sales outreach software that helps reps work a high volume of calls efficiently and close more deals. Get a demo >>

54.
Knowlarity - Virtual Number, IVR, Toll-Free Number, Cloud Telephony
https://www.knowlarit
.com/

Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.

55.
Contact Center Compliance | Award-Winning DNC & TCPA Technology
https://www.contactcentercomplianc
.com/

Centralize DNC scrubs, maximize leads and protect against DNC and TCPA compliance threats in real-time. An All-In-One Compliance Platform for Enterprises.

56.
Glassix | AI Customer Support, Omnichannel Ticketing, and Chatbot Software
https://www.glassi
.com/

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

57.
Modern Business Communication Solutions | net2phone
https://www.net2phon
.com/

Business communication solutions from net2phone streamline workflows, effortlessly collaborate, and build customer relationships that last.

58.
نظام كول سنتر - خدمات و حلول مراكز الاتصال الحديثة - بيفاتيل
https://www.bevate
.com/

اطلع على أحدث نظام كول سنتر وخدمات مراكز الاتصال فى المملكة العربية السعودية من بيفاتيل كلاود كول سنتر و ربطها مع نظام خدمة العملاء وخدمة الرقم الموحد

60.
Dialpad Ai Meetings - One-Click Video Conferencing With Built-In Ai
https://www.dialpa
.com/ai-meetings/

Dialpad Ai Meetings is an HD video conferencing platform that lets you meet face-to-face with clients and teammates, from anywhere.

61.
#1 Dialer Software for Phone Sales Teams
https://www.phoneburne
.com/

Boost sales with PhoneBurner's dialer software. Drive 4x more calls and close deals without connection delays. Start with a free trial today.

62.
Omnichannel Customer Engagement Platform | Factoreal
https://www.factorea
.com/

Engage, retain, and grow. Personalized messages, smart segments, campaign management, behavior tracking, and more. All with a true omnichannel platform.

63.
Omnichannel Customer Engagement Platform | Pushwoosh
https://www.pushwoos
.com/

Boost your business revenue with engaging messaging powered by the Pushwoosh omnichannel customer engagement platform.

64.
P-Series PBX System | PBX Plus More | Yeastar
https://www.yeasta
.com/p-series-pbx-system/

A full unified communications suite of audio, video, applications, collaboration, and more. On-premises or cloud-based, you make the call.

65.
Omnichannel Customer Engagement Platform | Emarsys
https://www.emarsy
.com/

Emarsys, a leading provider of marketing software, enables true, one-to-one interactions between marketers and consumers.

66.
MessageMind - Your 24/7 AI-Powered Customer Service
https://messagemin
.ai/

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

67.
68.
Enterprise Contact Center Infrastructure | Alvaria
https://www.aspec
.com/

Powered by innovative technology and a human-forward mission, our customers see greater returns, find efficiencies, and report an increase in employee and customer retention.

69.
PureSocial – Integra todos tus canales digitales
https://puresocia
.cx/

Integra todos tus canales digitales Enriquece tu Contact Center Genesys incorporandoredes sociales, mensajería digital y videollamadas. Contacto Video PureSocial incorpora todos los canales digital

70.
Business Communication Solutions & Software | 3CX
https://www.3c
.com/

PBX, Video Conferencing, Live Chat & more with ❱ 3CX ® all included with no hidden costs or add-ons. Free for unlimited users ☛ Try it today!

72.
Quality Management - Quality Assurance Software | Playvox
https://www.playvo
.com/products/quality-management/

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

73.
Business Phone & Marketing Performance Platform | Ringostat
https://ringosta
.com/

Make calls, send messages, and make the data-based decisions with Ringostat ★ Ringostat — everything is made to boost your sales: intelligent business phone solution, callback, call tracking, end-to-end analytics. Trusted by teams everywhere.

75.
Call center software for alle typer af virksomheder
https://adversu
.dk/

Intelligent call center software til telemarketing, mødebooking og fundraising med mulighed for at automatisere workflows og få det fulde udbytte af leads.

76.
Sprinklr Service: The Leading AI-Powered CCaaS Platform
https://www.sprinkl
.com/products/customer-service/

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

77.
Dialpad Ai Voice - AI Phone System
https://www.dialpa
.com/ai-voice/

Experience seamless communication with Dialpad Ai, the all-in-one AI business phone system to improve your workflows and customer experience. Try it today!

78.
AI-Led CX Transformation Platform Provider | Cyara
https://platform.spearlin
.com/

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

79.
BatchDialer - Best Lead Dialer Software for Sales Teams - Predictive Dialer Software To Increase Leads
https://batchdiale
.com/

An easy-to-use inbound and outbound dialer built for sales teams. BatchDialer makes calling quick, efficient & easy. Increase productivity and generate more leads.

80.
Customer Engagement for Digital Channels | Verint
https://www.verin
.com/telephony-and-digital-channels/digital-channels/

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

81.
Cloud Based Predictive Automated Dialer | Call Center Software
http://www.callshape
.com/

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

82.
Dialer Software | TCPA Compliant Calling Assistant | Call Logic
https://www.calllogi
.com/

Reach more contacts and increase your sales conversion rate by 3X. Dialer Software from Call Logic is the ultimate productivity tool.

83.
Contact Center AI | Google Cloud
https://cloud.googl
.com/solutions/contact-center/

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

84.
Virtual Phone System | MightyCall
http://www.mightycal
.com/

MightyCall is a fast and secure virtual phone system that provides online phone numbers for business. Test drive 30+ VoIP features with a free trial today.

85.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

86.
Message from Readymode
https://readymod
.com/

Dial smarter with Readymode's outbound call center software. Grow revenue, boost contact rates, and personalize customer interactions. Book a demo now!

87.
Fuze Contact Center | LinkedIn
https://www.linkedi
.com/products/fuze-inc-fuze-contact-center/

Fuze Contact Center | Fuze Contact Center is a fully integrated contact center as a service (CCaaS) solution that harnesses the power of Fuze’s global unified communications as a service (UCaaS) platform to provide a powerful call routing engine and ensure callers are directed to the right agent quickly, securely, and most importantly, with crystal clear voice quality. Agents and supervisors can log-in from anywhere, on any device with Fuze Contact Center.

88.
The Best Conversational AI Platform for Business | LivePerson
https://www.liveperso
.com/

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

89.
Calabrio | Contact Center Workforce Optimization
https://www.calabri
.com/

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

90.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

91.
Speech Analytics Software | Conversation Intelligence | CallFinder
https://www.mycallfinde
.com/

Optimize contact center operations and elevate the customer experience with the leading automated quality monitoring solution.

92.
Unless - conversational AI for regulated industries
https://unles
.com/

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

93.
Omnichannel communications that maximize engagement
https://www.doxi
.com/

Select omnichannel communications that maximize engagement & revenue but reduce cost. Read on for industry specific solutions that support your business goals

94.
Hosted Dialler | Call Centre Solutions - Primo Dialler
https://primodialle
.com/

We provide hosted predictive dialler solutions through the use of sophisticated phone dialler software, to help grow your business.

95.
EnableX.io | Omnichannel Customer Engagement Platform and APIs
https://www.enable
.io/

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

96.
Center your workflow through Conversational AI
https://sleekflo
.io/

Create AI-personalized workflows across all messaging channels. Discover how SleekFlow's Conversational AI revolutionizes and automates customer interactions.

97.
PCI Compliance - PCI Pal
https://www.pcipa
.com/

Secure contact centre payments, boost CX, and achieve PCI compliance. Choose from our range of solutions, trusted by major companies.

99.
Logiciel service client : le meilleur outil pour faciliter vos équipes
https://www.easiwar
.com/

Découvrez easiware, le logiciel de service client omnicanal qui permet aux agents du service client de gérer leur relation client.