Assembled Alternatives (January 2026)

Assembled | Modern Workforce Management

https://www.assemble.com/

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

4.7/5

349+ reviews

Reviewed on:

Surfboard - Workforce Management Software for Support Teams

https://teamsurfboar

.com/

Surfboard; Simpler, smarter and fairer scheduling software for customer support teams at scale. Click to learn more about our WFM solution.

Pipkins, Inc. | Workforce Management (WFM) SaaS Solutions

https://www.pipkin

.com/

Workforce management (WFM) solutions for scheduling, forecasting and performance management of your contact center agents, back office and offsite workers.

MakeShift | People First Employee Scheduling Software

https://www.makeshif

.ca/

MakeShift is the leading staff scheduling and workforce management solution for teams looking to optimize operations and elevate productivity.

Quinyx | AI-powered Workforce Management, Planning & Scheduling

https://www.quiny

.com/

Save time, reduce costs and enjoy work with Quinyx, the cloud-based, mobile-first AI-powered Workforce Management Platform.

Dynamic Employee Scheduling Software | Humanity

https://tcpsoftwar

.com/products/humanity/

Humanity enables you to forecast demand, automate scheduling and communications, and improve employee experiences.

Introducing Customer AI for today's customer service and support operations - Playvox

https://www.playvo

.com/lp/introducing-customer-ai-for-todays-customer-service-and-support-operations/

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Aisera: ChatGPT and AI Search for the Enterprise

https://aiser

.com/

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

Quality Management - Quality Assurance Software | Playvox

https://www.playvo

.com/products/quality-management/

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

Workforce Management Solutions & WFM Software | Verint

https://www.verin

.com/workforce-management-solutions-wfm-software/

Reduce the risk of overstaffing and shrinkage while automating WFM tasks, identifying time-off opportunities & providing employees with preferred schedules.