Zoom Virtual Agent Ratings (September 2025)
This page breaks down Zoom Virtual Agent ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Zoom Virtual Agent’s overall reputation. This data-driven overview will show you exactly how Zoom Virtual Agent is rated - including how it compares to competitors.
Zoom Virtual Agent's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:15,612 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Trustpilot, Softwareadvice, Getapp
- Last updated:September 1, 2025
Zoom Virtual Agent Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 194+ reviews | 01.09.25 |
 Capterra | 5/5 | 1+ reviews | 01.09.25 |
 Trustradius | 4/5 | 5+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 67+ reviews | 13.01.25 |
 Trustpilot | 4.4/5 | 15,343+ reviews | 06.03.25 |
 Softwareadvice | 5/5 | 1+ reviews | 01.09.25 |
 Getapp | 5/5 | 1+ reviews | 04.05.25 |
What is Zoom Virtual Agent?
Zoom's AI chatbot provides 24/7 personalized support to boost team productivity, using machine learning and natural language processing to deliver accurate answers and actionable analytics. It offers seamless integration with CCaaS and CRM software, reducing ticket volumes and handling requests without live agents. The chatbot ensures consistent service across web, mobile, and social channels, with intelligent hand-offs to support agents when necessary.
🤔 Zoom Virtual Agent vs Competitors: How Do Ratings Compare?
Check out Zoom Virtual Agent AlternativesFrequently Asked Questions
How trustworthy is Zoom Virtual Agent?
According to Trustpilot and G2 review sites Zoom Virtual Agent holds ratings of 4.4/5 and 4.5/5 respectively from 15,537 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Zoom Virtual Agent rated?
Zoom Virtual Agent has an average star rating of 4.4 out of 5 stars based on average of 15,612 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Zoom Virtual Agent public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Trustpilot, Softwareadvice, Getapp. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Zoom Virtual Agent is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.