Zoho Assist Ratings (September 2025)
This page breaks down Zoho Assist ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Zoho Assist’s overall reputation. This data-driven overview will show you exactly how Zoho Assist is rated - including how it compares to competitors.
Zoho Assist's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:10,578 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Trustpilot, Omr
- Last updated:September 1, 2025
Zoho Assist Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 536+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 1,275+ reviews | 01.09.25 |
 Trustradius | 4/5 | 120+ reviews | 04.05.25 |
 Gartner | 4.6/5 | 677+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 1,280+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 1,280+ reviews | 01.09.25 |
 Trustpilot | 4.1/5 | 5,407+ reviews | 05.08.25 |
 Omr | 5/5 | 3+ reviews | 07.07.25 |
What is Zoho Assist?
Zoho Assist is a secure cloud-based remote support and remote access software that enables businesses to establish web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers. It offers features such as unattended remote access, video conferencing, remote camera sharing, and diagnostic troubleshooting tools, supporting multiple platforms including Windows, Mac, Linux, Android, and iOS. The software is customizable, scalable, and provides enterprise-grade security with TLS 1.2 and AES 256-bit encryption, making it ideal for IT help desks, customer support, and outsourced IT & MSP support.
🤔 Zoho Assist vs Competitors: How Do Ratings Compare?
Check out Zoho Assist AlternativesFrequently Asked Questions
How trustworthy is Zoho Assist?
According to Trustpilot and Capterra review sites Zoho Assist holds ratings of 4.1/5 and 4.7/5 respectively from 6,682 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Zoho Assist rated?
Zoho Assist has an average star rating of 4.4 out of 5 stars based on average of 10,578 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Zoho Assist public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Trustpilot, Omr. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Zoho Assist is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.